Purchase of Public Opinion Surveys - *219209

Closed State & local contract opportunity Posted

Solicitation number
IFS AVI B700005
State
Texas
Responses due

Opportunity facts

Jurisdictions
NIGP code
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Opportunity details come from dallascityhall.bonfirehub.com. Updated .

About this opportunity

The City of Dallas is soliciting bids for a five-month price agreement to conduct digital survey questionnaires measuring customer satisfaction at Dallas Love Field Airport, with bids due August 10, 2026.

The scope is professional survey collection and administration of digital questionnaires aligned with Airport Council International (ACI) Airport Service Quality (ASQ) standards to capture passenger experience data across Dallas Love Field, which serves approximately 12 million passengers annually. Deliverables include data collection, analysis supporting ACI ASQ benchmarking, and reporting to enable the airport to maintain service quality standards.

Work is performed at Dallas Love Field Airport, located at 7555 Lemmon Avenue, Dallas, Texas 75209. The contract term is five months. No contract value, incumbent contractor, evaluation criteria, pre-bid meeting, or question deadline is specified in the source material.

Opportunity text

Shipping Location: Building A 7555 Lemmon Ave. Dallas, TX 75209 These specifications are intended to obtain a five-month service contract for a professional survey collector to conduct digital survey questionnaires to determine customer satisfaction with Dallas Love Field. The City of Dallas (City) is soliciting bids for a five-month Price Agreement for digital surveys to gather data for Airport Council International (ACI), Airport Service Quality (ASQ) and Customers Airport experiences at locations throughout the Dallas Love Field Airport (DAL). Dallas Love Field services approximately 12 million passengers entering the facility annually and the scope of work will allow Dallas Love Field to maintain the highest of standards

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