UNSPSC 81111800: System and system component administration services

Services that provide for the management of information technology components within a system and the system as a whole

UNSPSC 81111800 System and system component administration services is a Class code encompassing the day-to-day management, support, and enhancement of software platforms, cloud infrastructure, and IT systems already deployed in state and local operations. Recent state and local solicitations show agencies buying platform administration and technical support for learning management systems, budget software, document management solutions, e-learning platforms, IT help desk services, Microsoft SharePoint environments, and specialized regulatory or operational software requiring ongoing maintenance, configuration updates, and user support. Issuing bodies span state departments (Rhode Island, Texas, Florida, Connecticut, California, Washington), counties (Hall County Georgia, Hillsborough County Florida), cities (Phoenix, Meriden, Covington, College Park, Eastman), transit authorities (Massachusetts Bay Transportation Authority, Greater Bridgeport Transit), school districts (LEAD Public Schools, Hillsborough County Public Schools), and specialized state agencies (Texas Health and Human Services Commission, Texas Workforce Commission, Texas Railroad Commission, University of Texas Health Science Center). Repeat buyers include Texas state agencies (HHSC, TWC, RRC) and education entities, reflecting the code's strength in ongoing operational technology support across sectors managing complex systems.

Geographic activity concentrates in Texas, Florida, Connecticut, and Washington, with scattered opportunities across Massachusetts, Georgia, Rhode Island, Michigan, Kentucky, and California. Representative recent opportunities include the State of Utah Division of Purchasing's solicitation for a B2B agent training platform administrator (RFP, qualifications due July 20, 2026), the Texas Health and Human Services Commission's workstation management services RFO (due June 22, 2026, with anticipated award January 2027), the Los Angeles Regional Interoperable Communications System's managed IT services IFB (due August 11, 2026, with mandatory bidders conference July 14), the Washington State Office of Superintendent of Public Instruction's statewide IEP platform procurement (proposals due June 30, 2026, covering 150,000 students across 300+ local education agencies), and the Connecticut Auditors of Public Accounts' Microsoft SharePoint maintenance RFP (due June 4, 2026). Contract values range from low six figures ($30,400–$500,000 annually budgeted) to multimillion-dollar engagements ($3 million+ historical spend for aging information systems at HHSC; approximately $5 million annually for Texas HHS workstation management). Most contracts run one to five years with renewal options, and many require cybersecurity certifications, insurance coverage, HUB or SBE subcontracting plans, and compliance with state security frameworks such as TX-RAMP or GovRAMP.