TORP_0369.docx
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- CN & GT Operations and Logistics Federal contract opportunity
- Solicitation number
- FA4890-14-R-0023
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DOD COUNTER NARCOTERRORISM PROGRAM OFFICE (cntpo) pROGRAM AND OPERATIONS SUPPORT counter narcotics and global threats (cngt) division northcoM – C26 ISR Components
PERFORMANCE WORK STATEMENT (PWS)
TORP 0369
2 september 2014
1.0 MISSION OBJECTIVE.
The Department of Defense (DoD) Counter Narco-terrorism Program Office (CNTPO), currently being managed by the Counter Narcotics and Global Threats (CN>) Division was established to create worldwide counter narcotics technology networks, infrastructures, and capabilities that are focused on the detection, identification, and disruption of narcotics activities and organizations. This task effort will support the War Fighter in combating narcotics activities globally.
2.0 SCOPE.
2.1 Task Order (T/O) Objective. The objective of this T/O is to procure, ship and deliver spare Intelligence, Reconnaissance, Surveillance (ISR) components to the Government of Mexico (GOM) Army (SEDENA) in support of the Mexican Air Force (Fuerza Aerea Mexicana (FAM)) C-26 flying program.
2.2 Basic Contract PWS References. This T/O PWS establishes the requirement for the Contractor to provide support in the Basic Contract PWS (BC-PWS) task area(s) of: 4.3.2.7 Logistics Support and Equipment; 4.3.2.8 Preservation, Packing and Marking; and 4.3.3.4 Material and Equipment Purchase.
3.0 BACKGROUND AND OVERVIEW.
In 1998, FAM received four U.S. C-26 aircraft under Presidential Drawdown authority (Foreign Assistance Act, Section 506). The aircraft were initially configured (at Mexican expense) as airborne interceptors but the aircraft gradually fell into disrepair when the U.S. Department of State (DoS) ceased maintenance funding in 2008. In 2009, USNORTHCOM, DoS Office of Defense Counsel, and FAM agreed to recapitalize the aircraft into Intelligence, Surveillance, and Reconnaissance (ISR) platforms under DoD’s Counter Narcotics funding authority. This upgrade included ISR components, training of air and ground crews, command center improvements and training, as well as maintenance advisors, publications, spare/repair parts, and related support. ISR components procured under this T/O will be used as spare ISR components to support the four FAM aircraft.
4.0 T/O PERFORMANCE REQUIREMENTS.
4.1 General. The contractor shall:
4.1.1 Procure, ship and deliver the spare ISR components specified in this T/O PWS.
4.1.2 Provide all labor, materials, equipment, travel, and required actions to satisfy the requirements specified in this T/O PWS.
4.1.3 Provide Technical Data and Documentation and standard OEM warranties IAW PWS paragraphs 9.8 and 9.9.1. The terms of the warranties shall be clearly presented in the name of End User (EU). As prescribed in FAR 12.404, the contractor agrees that the supplies or services furnished under this contract shall be covered by the minimum warranties which are offered to the general public. All utilization of commercially available OEM warranty associated with the equipment shall be the responsibility of the EU upon receipt of the material from the United States Government.
4.1.4 All items shall be delivered Free on Board (FOB) in a single shipment to the SEDENA freight forwarder. Equipment shall be delivered within nine (9) months of contract award. Partial shipments of ordered items are not authorized unless preapproved or requested by the Contracting Officer's Representative (COR) or Program Manager (PM). Any change in the delivery location will be approved by the Contracting Officer (KO) via a modification to the T/O. Items shall be delivered to the SEDENA freight forwarder at:
UNI-TRADE Forwarding, LC.
506 Sandau Avenue Suite 650 San Antonio, Texas 78216
4.1.5 Complete and provide a DD250, Material Inspection and Receiving Report, for each delivery location. Serial numbered items shall be listed on the DD250. A draft DD250 shall be provided one (1) month prior to delivery. Final DD250 shall be provided concurrent with delivery and US Government (USG) acceptance.
4.1.6 Final inspection and acceptance will be held at the SEDENA freight forwarder listed above. The contractor shall coordinate and facilitate the inspection visit.
4.1.7 Procure all applicable export licenses and associated technology transfer agreements for transfer of equipment to Mexico regardless of final delivery location. Export licenses, documentation, and approvals shall be obtained, IAW T/O PWS paragraph 9.7, before conducting any delivery activities. Export licenses and International Traffic in Arms Regulation (ITAR) compliance are required by the freight forwarder in order to export equipment to Mexico; therefore, the contractor shall be responsible for ITAR compliance, customs clearance, and all associated taxes, duties and customs fees, and other related charges. Waivers or exemptions may be available to preclude the payment of a tax, customs fees, duties and other related charges. After the US Government accepts final delivery of the equipment at the freight-forwarder location, it will be the responsibility of the freight forwarder to deliver equipment to Mexico.
4.1.8 The contractor shall ensure the appropriate Technical Assistance Agreements (TAAs) and/or applicable export licenses are in place before conducting any activity under this task order that requires such approval and documentation. Should a TAA be required, the Contractor shall include in their proposal the lead time required to obtain necessary documents from the U.S. State Department Bureau of Political Military Affairs, Directorate of Defense Trade Controls, Office of Defense Trade Controls Licensing.
4.2 Base Requirement. The contractor shall procure, ship and deliver one (1) spare FLIR Star SAFIRE unit (Brand name only):
| Item/Description |
| Quantity |
FLIR Star SAFIRE 380-HD (exportable model) Part Number: 3290004-XXX
- Salient Characteristics/Specifications:
-- Single line-replacement unit (LRU) full high-definition (HD) system -- Full 1080P HD-Serial Digital Interface (SDI) digital performance -- Third generation full-HD -- Embedded metadata -- Advanced short wavelength infrared (SWIR) band sensor -- High definition low light color -- Full color digital image blending -- 120x zoom ratio -- Optimized usability -- Multiple laser payloads -- Simplified common interface -- OEM Manual(s) in English and Latin American Spanish
4.3 Optional Requirements.
4.3.1 Option A. The contractor shall procure, ship and deliver one (1) spare Axiom 9300 Satellite Communications (SATCOM) unit (Brand name only):
| Item/Description |
| Quantity |
Axiom 9300 SATCOM (exportable model) Part Number: 002-09300-0007
- Salient Characteristics/Specifications:
-- Provide secure communications between ground-based tactical/operational controllers and sensor equipment and operators -- Beyond Line-of-Sight (BLOS) capable; must provide necessary throughput to transport Full Motion Video over Geostationary Orbit satellite to designated teleport -- BLOS shall have a video streaming capability up to 10.7 Mbps and be compatible with C, L, S, Ku-band, and Ku-band extended downlinks to ROVER 5i handheld tactical communications systems -- Provide encrypted broadband transport of voice, video and imagery data -- Airborne SATCOM modem equipment shall be compatible with iDirect Very Small Aperture Terminal (VSAT) hub systems and iDirect Aero-mobile SATCOM service (AMSS) waveforms -- SATCOM shall support reception of iDirect forward link carriers having 1.8 Mbps of user data throughput (ground-to-aircraft) and transmission of iDirect return link carriers having 2 Mbps of user data throughput -- Video and metadata encoding capability shall be compliant with the H.264 standard at both Standard Definition (SD) and High Definition (HD) resolutions -- SATCOM system shall provide encrypted transport of UHF/VHF BLOS and 9 230KM voice services at data rates up to 56 kbps -- SATCOM modem impedance shall be 75 Ohm, IF range 950-2000 MHz, IF interface power output 24 VDC (Tx) and 19 VDC (Rx) -- SATCOM system shall support standard Internet Protocol (IP) transport for user applications, including User Datagram Protocol (UDP/IP), Transport Control Protocol (TCP/IP), Internet Group Management Protocol (IGMP) and Ping (ICMP) -- Encryption shall be compliant with Advanced Encryption Standard-256 bit (AES-256) -- Antenna compatible with SatMex 6 Ku-band and MexSat 3 Bicentenario extended Ku band range GSO satellite transponders (ITU Region 2) with standard L-band intermediate frequency (IF) interfaces.
-- Antenna reflector shall be 18" diameter
4.3.2 Option B: The contractor shall procure, ship and deliver one (1) spare ITI Solutions, Data Management System (DMS) unit (Brand name only):
| Item/Description |
| Quantity |
Aetos DMS System
- Salient Characteristics/Specifications:
-- Moving map display -- On-screen planning tools -- Target tracking -- Post-mission reporting -- Integrate with the C-26 tactical navigation, radar, and FLIR systems
5.0 OTHER PERFORMANCE REQUIREMENTS.
5.1 Work Hours and Location. The principal place of performance for this T/O shall be within the contiguous United States. Receipt and delivery of equipment, tools, technical data and documentation, and inspection shall take place at the freight forwarder identified in paragraph 4.1.4. The Contractor may be required to provide labor hours in excess of 40 hours per week to include holiday and weekends, and/or during irregular times and shifts based upon USG and GOM operations and exercises.
5.2 Meetings, Briefings, and Publications. The contractor shall participate in technical interchange meetings, to be scheduled upon request of the responsible KO or written designee, to discuss and to informally evaluate the contractor’s efforts and accomplishments in direct relation to this T/O PWS. During the meetings, the contractor shall present necessary data to enable a joint review of various assigned tasks, schedules, and resource expenditures. The contractor shall present and participate in technical discussions and shall inform the KO, PM and COR of any issues with contract execution and provide proposed solution(s). The contractor shall attend and participate in other meetings, as scheduled by the responsible KO or written designee.
6.0 TEMPORARY DUTY (TDY) TRAVEL.
The Contractor shall perform TDY travel, as required in the performance of this effort. Specific areas of travel: San Antonio, Texas, USA. The Contractor shall obtain approval from the COR or PM prior to performing any TDY travel. All travel required and approved under this T/O will be paid IAW the Basic Contract by reimbursement to the Contractor. Only required travel approved by the KO, COR or PM will be reimbursed under this T/O.
7.0 GOVERNMENT FURNISHED EQUIPMENT OR MATERIAL (GFE/GFM).
None.
8.0 SECURITY.
All work performed under this T/O shall be unclassified.
9.0 TASK ORDER DELIVERABLES.
The following deliverables are required as set forth in the basic contract:
| Name |
| CDRL # |
| # of Copies* |
| Basic Contract |
Reference
T/O PWS
Reference Due
| Management Plan |
| A00G |
| 1 |
| 9.1 |
| 7 calendar days after contract award |
| Task Order Quality Control Plan |
| A00G |
| 1 |
| 9.2 |
| 45 calendar days after contract award; subsequent reports are due the 15th of each month. |
| Contractor’s Progress Report |
| A002 |
| 1 |
| 4.2.2 |
| 9.3 |
| 45 calendar days after contract award; subsequent reports are due the 15th of each month. |
| Master Schedule |
| A002 |
| 1 |
| 4.2.2 |
| 9.4 |
| 45 calendar days after contract award; subsequent reports are due the 15th of each month. |
| Status Meetings |
| A003 |
| 1 |
| 4.2.3 |
| 9.5 |
| As scheduled by USG; meeting minutes are due 5 calendar days after the meeting |
| Program Reviews |
| A004 |
| 1 |
| 4.2.3 |
| 9.6 |
| As scheduled by USG |
| Licenses, Export Agreements & Certifications |
| A00G |
| 1 |
| 9.7 |
| 10 calendar days prior to final delivery |
| Technical Data and Documentation |
| A00H |
| 1 |
| 9.8 |
| Electronically 45 calendar days prior to delivery; physical documents are due concurrent with equipment delivery |
| Product Support Plan & Warranty |
| A00G |
| 1 |
| 9.9 & 9.91 |
| 45 calendar days prior to delivery |
*Unless otherwise stated, CDRLs shall be submitted electronically (Microsoft Office, i.e. Word, Excel, PowerPoint, etc.) to the KO, PM, COR, AMIC Acquisition Org Email (amic.pmt.acq@us.af.mil), and the Delivery Assurance Team email (cntposeta@meicompany.com). When sending Microsoft Access, Visio, or Project files, also submit an Adobe PDF version.
9.1 Management Plan (CDRL A00G). Deliver a management plan seven (7) calendar days after contract award. The plan shall define a management system to plan and control this T/O effort and delineate how the Contractor plans to accomplish the effort supporting the specific T/O. This plan shall include a breakout of Direct Productive Person Hours (DPPHs), travel, material, ODC, DBA Insurance, a milestone schedule, and a schedule for the planned expenditure of funds.
9.2 T/O Quality Control Plan (T/O QCP) (CDRL A00G). Deliver a draft T/O QCP with your TORP proposal. The final plan shall be provided forty-five (45) calendar days after contract award. Subsequent reports are due on the 15th of each month. At a minimum, the T/O QCP shall address the following:
· Quality Control (QC) Execution. The plan shall not be cursory, but discuss specifically how the prime contractor shall execute its QC responsibilities. The T/O QCP shall include a clearly defined QC process, key performance indicators, QC schedules and QC personnel, by name, to include those that will be performing subcontractor oversight and oversight of activities in-theater. The plan shall address how QC trend analysis and tracking of corrective actions will accomplished.
· The T/O QCP shall discuss the prime's management activity that will provide oversight and involvement in the QC process. QC personnel shall not be buried in the organization, but shall have a direct line to upper management.
· Reporting. Monthly status reports shall specifically discuss QC activities over the reporting period and planned activities for the next period. Information shall specifically address WHO conducted the QC, WHEN was the QC executed, HOW was the QC executed and WHAT the findings and corrective actions were. Trends overtime shall be discussed.
· Invoice quality control and review. The contractor shall discuss how invoice reviews will be conducted, to include discussion on how the primes, subcontractor and supplier supporting data will be reviewed for consistency with task order requirements and the contractor's approach to execute the task order.
9.3 Contractor’s Progress Report (CDRL A002). Deliver a comprehensive progress report forty-five (45) calendar days after contract award. Subsequent reports are due the 15th of each month. The report shall, at a minimum contain an overall schedule, the current status of funding on the T/O, accomplishments completed, potential issues, and any lessons learned.
9.4 Master Schedule (CDRL A002). Deliver a master schedule forty-five (45) calendar days after contract award. Subsequent reports are due the 15th of each month. The contractor shall create, maintain, and report the schedule in conjunction with the progress report after initial delivery. The schedule shall cover all phases of the project from T/O kick-off to T/O close-out. The master schedule shall, at a minimum include the following information:
· Timeline and milestones for procurement, shipment and delivery of equipment;
· Timeline and milestones for preparation and execution of applicable export document; and
· Timeline and milestones for deliverables.
In the event there are any changes or delays associated with equipment procurement or T/O deliverables, the Contractor shall update the master schedule and provide it to the USG for approval within ten (10) days of identifying the change or delay.
9.5 Status Meetings (CDRL A003). Participate in status meetings as scheduled by USG and deliver meeting minutes five (5) calendar days after the meeting. Provide a T/O status either in person, via teleconference or via electronic mail as scheduled by the USG. Status meeting may be verbal and include workbooks or charts that address current status of the T/O, a technical/management review, a financial review, anticipated risks/risk mitigations, delivery status including anticipated dates, status of any export compliance/ITAR issues, country clearance concerns for personnel traveling OCONUS, anticipated modifications, etc.
9.6 Program Reviews (CDRL A004). Participate in and support program reviews (commonly referred to as Program Management Reviews (PMRs)) as scheduled by the USG. PMRs typically occur once per calendar quarter, but may be scheduled as necessary. Date and location will be announced well in advance of the PMR. PMR format will be provided by the PM or COR prior to the scheduled dates.
9.7 Licenses, Export Agreements & Certifications (CDRL A00G). Provide copies of applicable licenses, export agreements, and certifications ten (10) calendar days prior to final equipment delivery. At a minimum include the following components:
· Cover letter describing the purpose, a description of each attachment, point of contact, contract and TORP #;
· Attachment(s) should be originals or certified originals and be dated, signed by cognizant authority, and indicate specific agreement terms; and
· English translation of foreign language documents.
9.8 Technical Data and Documentation (CDRL A00H). Deliver all applicable technical data and documentation electronically forty-five (45) calendar days prior to delivery in English. Physical documents are due concurrent with equipment delivery and shall be in Latin American Spanish. Technical data and documentation includes: OEM manuals and directions for use; maintenance manuals, system software documentation; installation instructions; warranty and licensing terms and conditions; and other related technical publications pertaining to the operation and support of the equipment delivered under this T/O. The contractor shall ensure Purchase Orders (POs) contain provisions for delivering all Technical Data and Documentation.
9.9 Product Support Plan (CDRL A00G). The contractor shall provide a Product Support Plan forty-five (45) calendar days prior to delivery/shipment. The plan shall describe a clear process that explains the acquisition, delivery, transfer, and end user product support for all items procured IAW this TO. The product support plan shall include:
· Roles and responsibilities of all entities involved in the acquisition, delivery, transfer and end user product support;
· How items will be moved/transferred, from the manufacturer, through other parties, to the end user; include method of delivery (ex. ground, air, electronically) and delivery location(s). Identify documentation required to complete the movement/transfer of items and items that require an export license;
· Product/Equipment List; see example at Annex 1. Identify items that have a shelf life or expiration date;
· Warranty, maintenance agreement, software, software license, and software maintenance agreement details; see examples at Annex 2 and 3. Details shall include product/item covered (ex. make, model, lot number, serial number, key, etc); date coverage begins and ends; coverage period; where coverage is applicable (specify geographical location); type of warranty/license/agreement; registration process; and how to obtain service/support. Details shall be submitted for each coverage type (warranty, maintenance agreement, software, software license, and software maintenance agreement); and
· Process for renewing coverage.
9.9.1 Warranty. The contractor shall provide standard OEM warranties (nothing above or beyond the warranties that come with the initial purchase) for all items procured IAW this Task Order. The warranty shall be valid within the country of Mexico. Warranties issued shall be the same warranty offered to the general public. Warranties shall become effective upon date of delivery to and acceptance by the USG and upon signing the Form DD250. Upon delivery and acceptance it is the responsibility of the end user to register all warranties and follow the warranty process for communication, servicing, and/or exchange. All requirements for shipping a product to the OEM for warranty analysis or repair will be the responsibility of the EU. Include warranty details IAW PWS paragraph 9.9 Product Support Plan and Annex 2.
ANNEX 1: Product/Equipment List Example
| Item# |
| PWS |
Ref
| Make |
| Model |
| Noun |
| Serial # |
| Warranty? |
| Maintenance |
Agreement?
Software License?
| Export License? |
| Lot# |
| Expiration |
Date
| 1 |
| 3.1 |
| Dell |
| 1950 |
| Server |
| DP69DF1 |
| Yes |
| No |
| No |
| No |
| n/a |
| n/a |
| 2 |
| 3.3.1 |
| Scantrak |
| 10 |
| Portable X-Ray Machine |
| T316-0104 |
| Yes |
| Yes |
| No |
| ITAR |
| n/a |
| n/a |
| 3 |
| 3.6.3 |
| Overwatch |
| n/a |
| IMPACT Application |
| n/a |
| No |
| Yes |
| Yes |
| ITAR |
| n/a |
| n/a |
| 4 |
| 3.7.1 |
| CIDEX Solution |
| n/a |
| Sterilization Solution |
| n/a |
| No |
| No |
| No |
| No |
| X32579 |
| 31May17 |
ANNEX 2: Warranty Example
PWS
Reference
| Make |
| Model |
| Noun |
| Serial # |
| Warranty |
Start Warranty End
| Type |
| Coverage |
Applicability End User Contact Information
| 3.1 |
| Dell |
| 1950 |
| Server |
| DP69DF1 |
| 03Jan13 |
| 02Jan14 |
| Standard |
| Worldwide |
| 5 yr platinum, 4 hr 7x24 on site |
www.dell.support.com 1-800-624-9896
ANNEX 3: Software Example
PWS
Reference
| Software |
| Coverage |
Start Coverage End
| License Key(s) |
| Media Provided |
| License Information |
| 3.6.3 |
| Overwatch |
| 31Apr14 |
| Continuous/ |
No End
WH6F176LODM24
| Yes; 1 e-copy + 5 disks |
| 2 yr, single user |
www.microsoft.support.com 1-800-724-5769
APPENDIX A
PERFORMANCE REQUIREMENTS SUMMARY MATRIX
PERFORMANCE
OBJECTIVE
| PERFORMANCE STANDARD |
| ACCEPTABLE QUALITY LEVEL |
| METHOD OF SURVEILLANCE |
| PERFORMANCE INCENTIVE |
| Customer Satisfaction (Quality of Service) |
| T/O requirements met with few minor and no significant problems encountered |
Performance meets all technical and functional requirements, and is highly responsive to changes in technical direction and/or the technical support environment
Personnel qualifications, assessments, evaluations, analyses, recommendations, and related input are thorough, reliable, highly relevant to T/O requirements, and consist of substantial depth and breadth of subject matter expertise.
Deliverable reports contain all required data and meet all applicable CDRL requirements Contractor technical performance meets all T/O requirements.
Adequate Key Personnel with appropriate qualifications including security clearances provided at least 95% of time. Problems that are encountered are minor and resolved in a satisfactory manner.
| Routine Assessment of Workforce Qualifications and Availability of Resources |
| Assignment of performance rating for Customer Satisfaction criteria: |
EXCEPTIONAL
Performance meets all and exceeds many T/O requirements. Performance delivered with no required re-performance/rework 99% of time; problems that are encountered are minor and resolved in a highly effective manner.
VERY GOOD
Performance and deliverables meet all and exceed some T/O requirements. Performance delivered with no required re-performance/rework at least 97% of time; problems that are encountered are minor and resolved in an effective manner.
SATISFACTORY
Performance and deliverables meet all T/O requirements. Performance delivered with no re-performance/rework at least 95% of time; problems that are encountered are minor and resolved in a satisfactory manner.
MARGINAL
Some T/O requirements not met and/or performance delivered with re-performance/rework required more than 20% of time. Problems encountered were resolved in a less than satisfactory manner.
UNSATISFACTORY
Many T/O requirements not met. Numerous re-performances/rework required. Substantial problems were encountered and inadequate corrective actions employed.
| Adherence to Schedule |
| T/O milestones, periods of performance, and/or data submission dates are met or exceeded; highly qualified Key Personnel are available as required. |
| Contractor meets T/O delivery requirements at least 95% of the time (excluding government- caused delays) |
| Routine Inspection of Deliverable Products/ |
Services Assignment of performance rating for schedule criteria:
EXCEPTIONAL
T/O milestones/ performance dates met or exceeded 99% of time (excluding government caused delays)
VERY GOOD
T/O milestones/ performance dates met or exceeded at least 97% of time (excluding government caused delays)
SATISFACTORY
T/O milestones/ performance dates met or exceeded at least 95% of time (excluding government caused delays)
MARGINAL
T/O milestones/ performance dates met less than 95% of time (excluding government caused delays)
UNSATISFACTORY
T/O schedule/performance dates met less than 80% of time (excluding government caused delays)
| Cost Control |
| Contract labor mix is controlled in efficient and effective manner; travel and ODCs effectively controlled. |
| Actual T/O labor resource mix is maintained within 3% of originally awarded T/O resource mix; travel and ODCs effectively monitored and controlled. |
| Routine Inspection of T/O Funds & Manpower Performance Reports, Payment Invoices |
| Assignment of performance rating for cost control criteria: |
EXCEPTIONAL
Actual T/O resource mix maintained within originally awarded TO resource mix
VERY GOOD
Actual T/O resource mix maintained within 1% of originally awarded TO resource mix
SATISFACTORY
Actual T/O resource mix maintained within 3% of originally awarded TO resource mix
MARGINAL
Actual T/O resource mix maintained within 10% of originally awarded TO resource mix UNSATISFACTORY Actual TO resource mix exceeds 10% of originally awarded TO resource mix
| Small Business Participation |
| Small business participation goals are met or exceeded. |
| Actual small business participation meets 80% of small business participation goals.[endnoteRef:1] [1: ] |
| Routine inspection of cost reports, including small business participation as a percentage of total task order value. |
| Assignment of performance rating for small business participation criteria: |
EXCEPTIONAL
Actual T/O small business participation meets or exceeds small business participation goals.
VERY GOOD
Actual T/O small business participation meets 90% of small business participation goals.
SATISFACTORY
Actual T/O small business participation meets 80% of small business participation goals.
MARGINAL
Actual T/O small business participation meets 75% of small business participation goals.
UNSATISFACTORY
Actual TO small business participation meets less than 75% of small business participation goals.
Small business participation percentages are based on total task order value. Small business participation percentage for performance rating calculated by adding equally weighted total small business participation, woman-owned small business participation, small disadvantaged business participation service disabled veteran owned participation and historically underutilized business zone small business participation.
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