2-Tryfacta Respobse to ADHS Experience and Expertise.pdf

Tryfacta, Inc., JCC Certified Company Page | 1 Certified DBE, MBE, WBE & SBE Organization.

Local Address: 3330 Cumberland Blvd. Suite 50, Atlanta, GA 30339 Phone: 408-893-5500 & 925.640.3641 | Email id: rfp@tryfacta.com

Request for Proposal #2024-100007 Title: Temporary Personnel Services

State of Arizona – Department of Health Services

Tryfacta, Inc Response to Request for Proposal #BPM006391

Project Title: Registry Staffing for the Arizona State Hospital

Submitted By:

Tryfacta, Inc.

Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Contact Person Name: Arman Dhar, Account Manager Phone: 925-640-3641 & 408-893-5500 Fax: 408-503-0934 Email Id: rfp@tryfacta.com Website: https://www.tryfacta.com/

Proposal Due Date: March 10, 2025, 03:00 PM MST Submitted via State Online eProcurement App:

Attention: Karen D. Ingram, Procurement Officer Address: Arizona Department of Health Services Email: Karen.Ingram@azdhs.gov; Phone: (602) 463-1603

Experience and Expertise mailto:rfp@tryfacta.com https://www.tryfacta.com/

Tryfacta, Inc., JCC Certified Company Page | 2

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

RFP #BPM006391

Title: Registry Staffing for the Arizona State Hospital

Table of Contents

List of Figures Figure 1: Our ISO Certificates Figure 2: Account Management Team assigned to ADHS

List of Tables

Table 1: List of Health Care Positions We Serve Table 2: Key Benefits to the ADHS Table 3: List of our Federal Healthcare Centers Table 4: Our Active State-Wide Government Healthcare Clients Table 5: Our Nationwide Government Staffing Contracts Table 6: Partial List of Commercial Clients Table 7: Our Provided Personnels Job Descriptions

Tryfacta, Inc., JCC Certified Company Page | 3

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

1. Experience and Expertise

1.1 Tryfacta's Experience and Expertise

Provide a description of Offeror's experience and expertise regarding the services offered, company history, location, number of years in business, types of services provided that demonstrates reliable past performance with registry systems and similar services provided in the last five (5) years. Describe how the Offeror built on this experience to improve the process and outcomes. Provide the number of full and part-time employees that will support this Contract meeting the hospital needs seven (7) days a week. The ADHS may not be used as the only example of prior projects; other examples of similar projects need to be included.

Background and Experience

About US: Tryfacta, Inc. was incorporated in March 1996 and is a JCC Certified (Joint Commission ID: 658570) Healthcare Staffing service provider company. We have gained 28 years of experience providing similar services to our government and commercial clients across the United States. We have over 45 branch offices across the Mountain Time Zone, including a local office in Chandler, AZ.

Tryfacta has developed industry-specific solutions-oriented accelerators that help clients innovate faster and stay ahead while achieving goals for their customers, employees, and partners. Since our inception, we have successfully acquired, managed, and delivered various Healthcare resources and provided thousands of resources on diverse platforms. In addition, we have productively handled and completed projects, which has benefited our clients by offering services with skill sets that meet their requirements.

Our Mission: Powered by Technology, architected by great minds, and built for intense business impact, Tryfacta empowers clients by being their "go-to staffing" partner so they can focus on executing their business objectives instead of the complexities of finding the right talent at the right time.

Our Vision Statement is: "Transforming the landscape of temporary and Permanent staffing, our vision is to be the beacon of reliability and agility, fostering a harmonious ecosystem where businesses thrive with the right talent and individuals flourish in fulfilling roles, creating enduring value for all stakeholders."

We offer all healthcare resources to various healthcare facilities such as Hospitals, Psychiatric Facilities, Correctional Centers, Nursing Homes, Outpatient Industries, and Phlebotomy Centres. Since our inception, we have successfully acquired, managed, and delivered various healthcare staffing services and provided thousands of temporary healthcare staff on diverse platforms. Tryfacta recruited and placed around 3,700 temporary staff and managed the payroll for more than 4,100 temporary staff with multiple states, local government, and commercial clients. We support both public and private sector firms by staffing temporary professionals. We execute and deliver on all staffing needs while adhering to ethical standards that focus on professionalism, transparency, and equal opportunity. As a Medical Staffing Services partner, we traverse the status qualification and go beyond traditional sourcing, vetting, and validating the right temporary talent for our clients.

Tryfacta’s Highlights 28 years of experience as a Healthcare Staffing

Service Provider Company.

370+ Government and Commercial Clients.

Local Office in Chandler, Arizona..

JCC Certified Healthcare Staffing Services MBE, SBE, WBE, and DBE Certified Company ISO 27001:2022, ISO 20000-1:2018, and ISO

9001:2015 Certified Company.

Tryfacta successfully recruited and placed around

3,700 temporary and direct personnel and ran payroll for 4,100+ resources for multiple states, local government, and commercial clients98% customer satisfaction rate.

The minimum turnover ratio in the industry DUNS credit rating of 4A1.

Project Completion Rate of over 98% Dedicated Support Team 24/7.

Tryfacta, Inc., JCC Certified Company Page | 4

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

Tryfacta is committed to quality in our service offerings and business methods. The key to achieving our quality goals is fostering long-term relationships with our clients and talent and using their feedback to improve our service. Many of our clients have come to trust Tryfacta and know they will receive the optimal match of talent, service levels, and pricing to stay competitive. Tryfacta, Inc. is a financially stable company;

since our inception, we have successfully acquired, managed, and delivered various temporary staffing services (most very similar to the ADHS requirements) and provided thousands of temporary staff on diverse platforms. We provide personnel to hospitals, nursing homes, doctors' offices, labs, and anywhere healthcare staff is needed. Our staff passes in-depth screening, license verification, and background checks and receives ongoing training from our qualified and experienced team.

Tryfacta is a distinguished healthcare organization renowned for its exceptional Healthcare Staffing services provision, catering to a diverse clientele, including clients in the Pinal County, Tarrant County, Travis County, University of Arkansas at Little Rock, University of Oklahoma, City of McAllen, City of Oklahoma City – Finance Department, Tulsa County, Harris Center for Mental Health and IDD, Harris Health System, Harris County Clerk Elections Department, Harris County Toll Road Authority, Dallas Area Rapid Transit, Dallas ISD, Dallas-Fort Worth International Airport, Johnson County, Louisiana Department of Health (LDH), DeKalb County School District, City of Minneapolis, City of Austin, Ramsey County, State of Minnesota, Minnesota Judicial Branch, Sourcewell, Manatee County, Miami-Dade County, Miami-Dade County Public Schools, Orange County Public Schools, Gwinnett County, Fulton County, County of Lehigh, Commonwealth of Virginia – Department of Corrections, Sound Transit, Suny Upstate Medical University, New York Power Authority, New York State Office of General Service, NYS Office of Children and Family Services, NYSERDA, The Buffalo Public Schools NY – Department of Family and Community Engagement, and Broome County.

A testimonial from a renowned hospital facility for Tryfacta

We are a JCC Certified Healthcare Staffing company. Being Joint Commission certified signifies that a healthcare organization has met rigorous standards for patient safety and quality of care. Our services to healthcare facilities including hospitals, clinics, and behavioral/psychiatric health centers. This certification indicates our commitment to excellence and to enhancing our reputation among patients and healthcare professionals.

List of Correctional Facilities we served We are qualified to serve various correctional facilities such as Missouri State Penitentiary, Potosi Correctional Center, Western Missouri Correctional Center, Jefferson City Correctional Center, Blackburn Correctional Complex, Eastern Kentucky Correctional Complex, Kentucky Correctional Institution for Women, Kentucky State Penitentiary, Caldwell Correctional Center, Craven Correctional Institution, James River Correctional Center, Augusta Correctional Center, Fort Madison Correctional Facility, Osborn Correctional Institution, Northern Correctional Institution and many more.

Tryfacta, Inc., JCC Certified Company Page | 5

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

With a rich background in the healthcare industry, Tryfacta has cultivated a team of highly skilled and experienced Registered Nurses (RN), Licensed Practical Nurses (LPN), Advanced Nurse Practitioners (NP), Certified Medical Assistants (CMA), Certified Nursing Practitioners (CNP), Behavioral Health Technician (BHT), Certified Medical Assistants (CMA), Certified Nursing Assistants (CNA), Dentist, Dental Therapists, Personal Care Attendants, Licensed Master Social Worker (LMSC), Psychologists, Licensed Clinical Social Worker (LCSW), Pharmacist, and others as needed. Each possesses extensive credentials and specialized knowledge in their respective fields. Tryfacta, a long-standing partner, has repeatedly been praised for its comprehensive and compassionate approach to mental health care, emphasizing the effectiveness of its treatment modalities in addressing complex conditions.

Over the last two decades, we have partnered with public and private healthcare organizations to support their healthcare staffing requirements. With a growing team of competent and skilled medical employees, Tryfacta possesses all the necessary tools and technical expertise to reduce the time and cost of ADHS.

We provide Healthcare Staffing Services that cover the entire business spectrum. We leverage our infrastructure, extensive experience, expertise, and resources to solve the ADHS complex problems, predict forthcoming developments, and leverage our holistic "Think Tank" cultural approach to transform organizations. At Tryfacta Inc., we are fully aware of all kinds of healthcare Staffing needs, and we have successfully placed multiple candidates in hospitals, nursing homes, Outpatient Industries, Phlebotomy centers, and many more locations.

Below are the healthcare positions we have filled across wide-ranging skills and platforms:

• Psychiatrist

• Physicians - Psychiatry

• Registered Nurse (RN)

• Licensed Professional Nurse

• Advanced Registered Nurse

Practitioner

• Advanced Nurse Practitioner

(NP)

• Licensed Practical Nurse

(LPN)

• Licensed Vocational Nurse

• Supervisor Registered Nurse

• Certified Nursing Assistant

• Medical Assistant

• Medical Doctor

• Medical Primary Care

• Emergency Medical Technician

• Nurse Anesthetist

• Physical Therapist

• Physician Assistant

• Therapist

• Dental Assistant

• Dental Hygienist

• Occupational Therapy

Aide

• Speech-Language

Pathologist

• Dentist

• Dental Therapists

• Massage Therapist

• Physical Therapy Assistant

• Dispensing Optician

• Veterinarian

• Laboratory

• Certified Nursing Assistant

(CNA)

• Nursing Assistants &

Orderlies

• Cardiovascular Technologist

• Medical Equipment Preparer

• Surgeon

• Pediatrician

• Pediatrician Dentist

• Physical Therapy

• Anesthesiologist

Tryfacta, Inc., JCC Certified Company Page | 6

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

• Acute/Urgent Care

• Imaging

• Home Health Aide

• Occupational Therapist

• Respiratory Therapist

• Family Practitioner

• Licensed Mental Health

Professional

• Pharmacist

• Pharmacy Technician

• Certified Medical Assistants

(CMA)

• Clinical Laboratory

Technologist

• Dietitian/Nutritionist

• Disability Adjudicator

• Disability Claims Examiner

• Healthcare Practitioner

• Health Information Technician

• Laboratory - Clinical

Laboratory Technician

• Licensed Clinical Social

Worker (LCSW)

• Laboratory - Clinical Research

• Licensed Certified Social

Worker

• Laboratory - Phlebotomist

• Licensed Vocational Nurse

• LPN - Clinic, LTC

• Recreation/Rehabilitation

Counselor

• Surgical Nurses (Operating Room and Endoscopy)

• Certified Medication Aide

• Women's Health and

Pediatric

• Phlebotomist

• Surgical Technologist

• Physician Assistant

• Veterinary Technologist

• Mental Health Therapy aide (MHTA)

• Psychiatric Aide

• Medical Transcriptionist

• Central Sterilization

• Laboratory Animal

Caretaker

• Certified Medical

Assistant

• Allied Health professions

• Physician - Neurologist

• Physician -

Ophthalmologist

• Physician - Optometrist

• Physician - Psychiatrist

• Physician - Psychologist

• Physician Assistant

• Psychologists

• Psychiatric Nurse - CRNP

• Radiologic Technologist

• Radiology Technician

• Registered Nurse

Supervisor

• Personal Care Attendants

• Optometrist

• Imaging

• Psychiatrist

• Radiologic Technologist

• Registered Dental Hygienist

• Clinical Laboratory Technician

• Medical Assistants

• Oncology Nurses

• Secure Center Treatment

Aide (SCTA)

• Laboratory Technician

• Medical Radiologic

Technologists

• Respiratory Therapist

• Patient Care

Assistant/Certified Nursing Assistant ("PCA")

• Medical Supply Aide, aka Central Sterile Tech, aka Sterile Processing Tech

• RN - Med Surg, ICU, ER, Psych, Clinic, Immunization, Tele, OR LTC, Corrections

• Behavioral Health Technician (BHT)

• Licensed Master Social Worker (LMSW)

• RN - Registered Nurse - Coronary, ICU, CCU, OR Pediatric, Other)

• Oral Surgeons and many more

Table 1: List of Health Care Positions We Serve

Tryfacta, Inc. is a privately held multi-service organization committed to delivering top-tier staffing solutions that maximize value and efficiency for our clients. Our dedicated and innovative team provides comprehensive, "around-the-clock" recruitment services, ensuring year-round availability to meet our clients' evolving needs with cost-effective and quality-driven staffing solutions. We are highly specialized in sourcing and placing thoroughly screened, credentialed professionals who align with stringent government standards and requirements.

With over 28 years of experience, Tryfacta has successfully partnered with more than 370 government and commercial agencies nationwide, offering staffing solutions tailored to each client's specific goals and operational demands. Our industry-specific, solutions-oriented accelerators enable our clients to innovate quickly, achieve strategic objectives, and maintain a competitive edge.

Tryfacta, Inc., JCC Certified Company Page | 7

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

Tryfacta, Inc. operates from 45 branch offices across the United States, spanning all time zones. Our team is available to provide support from any of the 45 office locations based on client inquiries. Our standard working hours are from 8:00 a.m. to 5:00 p.m.

in each respective time zone (EST, CST, MST, and PST). Outside of these hours, our primary point of contact is available 24/7 for emergency support, ensuring clients receive assistance whenever needed. Through our program management communications plan, clients and employees have access to 24/7 support via dedicated call-in lines, ensuring that our account personnel are readily available whenever they're needed. At Tryfacta, we prioritize responsive, high-quality service, empowering our clients to achieve results with exceptional staffing resources across every time zone and on every day of the year.

As a pioneer in the strategic sourcing and management of personnel, Tryfacta has established an outstanding reputation in the industry by identifying the specific staffing requirements of the clients we serve and matching these requirements with the professionals who have the appropriate training, education, credentials, and experience needed to excel once placed on assignment. Relentless and uncompromising attention to clients' needs and dedication to a creative, supportive work environment for our employees are the foundation of Tryfacta's quality philosophy. Quality is achieved through continuous review and improvement of all our business operations. This ensures that we are positioned to satisfy our clients' expectations, meet the needs of our internal customers, develop and support our Professionals, and provide superior service in the industry.

Tryfacta has developed a successful fulfillment approach that ensures that ADHS staffing requirements are fulfilled within a short turnaround, even during emergencies or unexpected peak periods after receiving the request from ADHS. We first look at our bench of local qualified staff who have proven in the past to be exceptional for the other clients (in the State of Arizona) who have the same or similar required skill set.

We then turn to our local database of candidates who have been screened by Tryfacta and have the capabilities and skills necessary. If candidates are found in this group, we verify that all ADHS contractual requirements are met before recommending the candidate to ADHS.

One of the reasons for Tryfacta's continued success in quickly supplying high-quality staff is our recruitment and extensive matching processes. We use our proven recruitment practices and implement a staffing and custom recruitment plan that reflects industry trends, skill demands, and compensation structures. We will employ our management practices designed to quickly recruit and hire skilled professionals for any position, which has been critical to our business success. We promote career development and retention and bolster our onsite personnel with strong, market-leading corporate support and resources. We have the necessary mechanisms to provide ongoing training for our employees, enabling our personnel to further their professional development and obtain promotions, salary increases, and professional certifications that benefit them and our customers.

Tryfacta commits to maintaining proactive and open lines of communication between its senior leaders and clients/ADHS. Tryfacta's management team frequently contacts administrative teams to review progress and discuss staff performance. We ensure that our customers are satisfied and that no one is surprised by any issues. Our focus is on specific communications requirements for every category of work. We use a series of identifiable milestones called "Readiness Assessments." Project team members review milestones via face-to-face meetings, video teleconferences, and Quarterly Business Reviews, facilitating decision-making, preventing excessive discussion, and wasting time - ensuring the project remains on track and within schedule and budget. We compile data regularly across clients and business verticals to accurately capture a wide range of KPIs designed to evaluate our overall company performance and, most importantly, as a reporting tool to share with our clients. We can track various spending types, contract-specific KPI data, safety, risk, and related business processes that may impact the company.

Our Account Manager has full authority to modify project procedures, implement supplemental controls, and change personnel assignments to implement permanent solutions to complaints or deficient performance. The Account Manager ensures that the employees are informed of each complaint, Tryfacta, Inc., JCC Certified Company Page | 8

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com the steps taken to address the immediate situation, and the long-term, permanent solutions employed or implemented to avoid repetition.

We use a best-in-class technology solution that is available electronically anytime, anywhere. It helps quickly and accurately record time and provides multiple levels of approval for timesheets. We utilize Job Diva, Paychex, QuickBooks, Modio, Healthcare Staffing Hire, and Inovalon, which offers swift and accurate integrated time and attendance software ideal for the needs of this staffing contract.

At Tryfacta, fostering equality and inclusion is a conscious choice as we grow our business. As a company dedicated to connecting the right person with the right business at the right time, Tryfacta is committed to promoting an inclusive business climate for all people: the job candidates we place, the clients we serve, the employees with whom we work, the suppliers with which we partner, and the communities in which we operate. Our equal employment opportunity policy goes beyond non-discrimination regarding race, color, religion, sex, or national origin to effectuate positive action in recruiting, hiring, training, and promoting women and members of minority groups. We do not make any postings or employment decisions that do not comply with applicable laws relating to labor and employment, equal opportunity, or employment eligibility requirements.

Through Tryfacta's staffing program, ADHS has more time to concentrate on its core business functions and less time on staffing processes. The table below shows the advantages of Tryfacta as a local staffing partner of Public Safety to the ADHS.

Key Benefits to the ADHS 24x7 Dedicated Support Team Short turnaround time due to local pool of resources 5,300,000 + resumes available on various job boards

Electronic Onboarding and Timesheet Management Process

Process efficiencies and Productive tools Pricing consistency Tailored Recruitment Process Improved placement success Invoice and report consolidation Increased program compliance Comprehensive quality measurement systems

Overall cost savings

Continuous Staff Performance Monitoring and Replacement

Enhanced Productivity

Optimized workforce efficiency High Retention Rate Table 2: Key Benefits to the ADHS

Our Federal Healthcare Clients We support various healthcare centers in the federal system, some of which are listed below regarding ADHS.

Federal Contract Number

Contract Title Departments

US 36F79723D0190 Professional & Allied Healthcare Staffing Services

Department of Veteran Affairs

US RFQ1659259 FCI Bastrop, Texas Dental Hygienist

Department of Justice Bureau of Prisons

US RFQ1683123 Infection Preventionist RN (1 Full-Time Equivalent) | Louis Gianneschi

Department of the Air Force Air Educ. & Training Cmd., Excl. Recruit Srv. (Flt Lse) Air Education and Training Command (AETC) LUKE AFB, AZ

(AETC)

Tryfacta, Inc., JCC Certified Company Page | 9

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

US RFQ1710920 Mescalero Service Unit Social Worker Non- Personal Healthcare Services

Department of Health and Human Services Indian Health Service

US 6973GH-24-R-

00101

Occupational Health and Medical Consultant

US Department of Transportation Federal Aviation Administration

US RFQ1662798 Pharmacist Services for FCC Lompoc (TEMP)

Department of Justice Bureau of Prisons

US HT001523R0003 Medical Q-Coded Support & Services – Next Generation

(MQS2-NG)

Defense Health Agency (DHA)

US 36F79723D0190 Department of Veterans Affairs

VA FSS FSC - Professional & Allied Healthcare Staffing Service

Table 3: List of our Federal Healthcare Centers

Our Active State-Wide Government Healthcare Clients: Below the table, we have provided our active healthcare clients' names on the government side.

State Contract Number Client Contract Title AR S000000207 State of Arkansas Statewide Healthcare QVL AZ SERIAL 230025-RFP Maricopa County Temporary Medical Personnel AZ 223226RFP Pinal County Public Health Staffing CA 1000021851 City and County of San Francisco As-Needed, Temporary

Traveling Nurse Registry Personnel

CA RFSQ-HHS-FY22-01 County of Santa Clara Health System

Travel Nurse Staffing Services

CA RFSQ-HHS-FY22-

County of Santa Clara Health System

Temporary Health Provider Staffing Services

CA CID #1000027231 City and County of San Francisco As Needed Per Diem Radiology Registry Personnel Services

CA AGENCY23-PURC-

San Bernardino County Nursing and Allied Positions Temporary Help Services

CA PR2239040 Porterville Developmental Center Medical Staffing Services DC COHAW211126 WMATA MD, PA, NP, and RN Services IA RFP #Q9458 University of Northern Iowa Temporary Healthcare Workers KS 55000K State of Kansas Temporary Nursing Services

KY PON3 758

2200000188 Commonwealth of Kentucky Medical Staffing Services

LA 4400025821 Louisiana Department of Health Emergency Temporary Medical Staffing

LA 4400026555 Louisiana Department of Health

(LDH)

Onsite Direct Nursing Care Services

MA 23EHSKATEMPMED

STAFFRFR

EOHHS Temporary Medical Staffing Services

MO CS221108038 State of Missouri Statewide Temporary Professional Medical Services

NC 19-RFP-015305-BET Department of Public Safety

[NCDAC]

Temporary Nursing Services

NY IFB # 1128 NYS Office of Children and Family Services

Temporary Statewide Medical Staffing (Reissue)

Tryfacta, Inc., JCC Certified Company Page | 10

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

NY T-505909 SUNY Upstate Medical University Temporary Clinical Staffing Services

NY 23246 State of NY OGS Administrative Services- Temporary Personnel (Statewide)

OK Solicitation 6500000285

Oklahoma Department of Veterans Affairs

Certified Nursing Aide and Certified Medication Aide Assistant services

PA #23-022 County of Lehigh Healthcare/Nursing Temporary Employment Services

TX RFP 2021-096 Tarrant County Temporary Healthcare Personnel

TX 4400005668 Travis County Disaster Health and Medical Staffing Services

TX FY23-0309 Harris Center for Mental Health and

IDD

Temporary Staffing Services - Pharmacists and Pharmacy Technicians

VA DOC-23-012-TRF Commonwealth of Virginia Department of Corrections VADOC

Temporary Medical Services

WI 485CAP-M22-

VA220902-02

Wisconsin Department of Veterans Affairs

Geriatric Nursing Services at Veterans' Homes

WV CMA 0613 9905

VNF22000001 I 1

WV Department of Administration Direct Care Nursing Staffing Services

WV AMA 0506 2845

WEH21005C PF

879628

State of West Virginia Direct Care Staffing Services MT & MLT Travel Staffing

Table 4: Our Active State-Wide Government Healthcare Clients

Our Nationwide Government Staffing Contracts: Tryfacta, Inc. is a national staffing company with a presence in 45+ states. Our government clients are listed below.

Countywide Government Clients Pinal County, Arizona Maricopa County, Arizona County of Alameda, California Alameda County Water District, California

County of Santa Clara Health System, California

City and County of San Francisco, California

County of Sonoma, California County of Orange, California County of San Mateo, California County of Ventura, California County of Santa Clara, California County of San Diego, California Miami-Dade County Public Schools, FL

DeKalb County School District, Georgia

Orange County Public Schools, Florida

San Bernardino County, California

Manatee County, Florida Miami-Dade County, Florida

New Castle County, Delaware Ramsey County, Minnesota County of Broome, New York Orange County, New York Tarrant County, Texas Travis County, Texas Fort Bend County Brazoria County

Citywide Government Contracts City of Glendale, Arizona City of Sunnyvale, California City of Milpitas, California City Colleges of Chicago, Illinois City of Fort Wayne, Indiana City of Albuquerque, New

Mexico Education Domain Government Clients

Baltimore Public School District, Maryland.

SUNY Upstate Medical University, New York

Miami-Dade County Public Schools, Florida

Tryfacta, Inc., JCC Certified Company Page | 11

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

University of Northern Iowa University of Central Florida City Colleges of Chicago, Illinois.

Orange County Public Schools, Florida

University of Arkansas at Little Rock

DeKalb County School District, Georgia

School District of Greenville County, South Carolina

Dallas Independent School District, Texas

Detroit Public Schools Community District

State University of New York St. Louis Public Schools, Missouri

Kenosha Unified School District, WI

Other Government Departments Arkansas Department of Human Services

Santa Clara Valley Water District Southwest Florida Water Management District, Florida

BART San Francisco Bay Area Rapid Transit District

Santa Clara Valley Transportation Authority

Plan Metropolitan Water District of Southern CA

Inland Empire Health, Indiana SCRRA Metrolink Judicial Council of California County of Los Angeles Department of Public Health

Alameda-Contra Costa Transit District

Port of Long Beach

WMATA Metropolitan Washington COG Fresno Housing Authority DMS Florida Louisiana Department of Health Department of Public Safety

[NJDOH]

State University of NY (Stony Brook University Hospital)

Dallas-Fort Worth International Airport (Airport)

New York Power Authority

Choice Partners Goodbuy Cooperative Dallas Area Rapid Transit Statewide Government Contracts

State of Florida State of Michigan State of California State of Kentucky State of Kansas State of Louisiana State of Minnesota State of Illinois State of Arkansas State of Missouri State of New York State of Oklahoma State of Texas State of Wisconsin State of West Virginia

Table 5: Our Nationwide Government Staffing Contracts

Tryfacta, Inc. Partial List of Commercial Clients: In the table below, we have included a few of our commercial clients to whom we provide temporary staffing services on an as-needed basis.

HCL Technology Persistent Systems Brillio NTT DATA INC. Pegasystems Verizon Infosys Hexaware Wipro TCS Toyota EFI SCIF Bank of America Wells Fargo BNP Paribas AIG Allianz Verizon Cisco PG&E Exxon Walmart AWS SAP Salesforce Sedgwick IDC Technologies Appirio Inc. Pontoon Systems Tapfin CDI Corporation Tekishub Global Bridge InfoTech Inc. SHI International Corp. Tech Mahindra (Americas) Inc.

KRG Technologies VDart Inc Virtusa Corporation Ariasolve Inc Braintree Technology Solutions LLC Charter Global, Inc.

Cloudarity Inc. Cogenics Consulting Crimson Solutions Inc NTT Data Services LLC KPIT Technologies Inc. Next Level Business Services

Inc.

Tryfacta, Inc., JCC Certified Company Page | 12

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

Persistent Systems Inc. Tek Leaders Inc Vendor Pass Inc.

Table 6: Partial List of Commercial Clients

Joint Commission Certificate Healthcare Staffing company Tryfacta, Inc. is certified (Joint Commission

ID #: 658570).

Benefits of holding JCC Certified: Below, we have listed a few benefits of keeping a prestigious JCC Certificate.

Enhanced Credibility and Trust.

Competitive Advantage Increased Market Opportunities Improved Patient and Customer

Satisfaction

Facilitated Regulatory Compliance Efficiency and Operational Excellence Opportunities for Collaboration and

Partnerships Professional Development and Continuous

Improvement

ISO Certificates: Tryfacta, Inc. is an ISO 9001:2015, ISO 27001:2022, and ISO20000-1:2018 Certified company.

ISO 9001:2015 (Quality Management Systems)

ISO 27001:2022 (Information Security Management Systems).

ISO20000-1:2018 (Information Technology Service Management System).

Figure 1: Our ISO Certificates Industry Recognition: As shown in the figure below, Tryfacta has been recognized by various industry analysts.

Tryfacta, Inc., JCC Certified Company Page | 13

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

Our Healthcare Past-Performance Experiences: Tryfacta, Inc. has gained over two decades of experience providing Temporary Healthcare Staffing services to government and commercial clients.

Below, we have discussed our recent experience providing such services to our government clients across the United States.

Project Snapshot #1: Maricopa County, AZ

Client Name Maricopa County, AZ Project Name Temporary Medical Personnel Project Duration Nov 2022 - Present Number of Candidates placed 7 + Resources

Description of the project: We are one of the qualified vendors to provide Temporary Medical personnel to incarcerated patients for Correctional Health Services (CHS). CHS operates nine clinic locations across six different jails, with approximately 250,000 patient encounters per year. In support of this contract, we have provided Behavioral Health Technician (BHT), Certified Pharmacy Technician (CPhT), Certified Radiology Technician, Dental Assistant, Dental Hygienist, Dentist, Emergency Medical Technician, Licensed Practical Nurse (LPN), Medical Assistant/Correctional Health Technician, Mental Health Licensed Associate, Mental Health Monitor/Sitter, Mental Health Professional, Nurse Practitioner, Pharmacist, Physical Therapist, Physician, Physician Assistant, Psychiatric Behavioral Health Technician (Psych BHT), Psychiatric Nurse Practitioner (Psych NP), Psychiatric Physician Assistant (Psych PA), and Psychiatrist, Psychiatrist.

Project Snapshot #2: Pinal County, AZ

Client Name Pinal County, AZ Project Name Public Health Staffing Project Duration Mar 2022 – Present

Description of the project: We are one of the qualified vendors to provide Public Health Staffing to Pinal County, AZ. We have provided Fully Licensed Nurse Practitioners (NP), Registered Nurses (RN), Licensed Practical Nurses (LPN), Medical Assistants (MA), and Medical Billers and Coders.

Project Snapshot #3: Health Department of Fort Bend County, Texas

Client Name Health Department of Fort Bend County, Texas Project Name COVID-19 Healthcare Staffing Services Project Duration August 2020 – Current Number of Candidates placed 300+ Healthcare Resources

Description of the project: Tryfacta is a Preferred Staffing Partner in Fort Bend County, Texas. Since the project Kick-off in late August 2020, Tryfacta has placed around approx. Three hundred healthcare resources for positions like Licensed Vocational Nurse, Medical Assistant, P&R Maintenance Tech I, Pharmacy Technician, Registered Nurse- etc. The average SLA to deliver a professional is less than two business days. Tryfacta provides services 24 hours/7 days a week. Tryfacta has a well-defined background check, and our employee background check policy refers to our guidelines for investigating job candidates' backgrounds as part of our hiring process policy. We performed a background check on each candidate after the selection by the County. The County provides temporary employees with the equipment needed to perform services, including the County's options: cell phones, computers, tablets, etc. Tryfacta ensures

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Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com the safe return of any County equipment or reimburses the County for the lost items upon the end of the contract.

Tryfacta has provided all transportation for placed staff. We followed an excellent turnaround time to recruit the county candidates and respond to placed temporary staffing requirements within 4-6 hours of receipt during operating hours. We have no turnover on the contract with the County. If any candidate leaves the contract for any unwanted reason, we assure the County that we will replace the candidate without additional cost.

Project Snapshot #4: County of Tarrant, TX

Client Name County of Tarrant, TX Project Name Temporary Healthcare Personnel Project Duration Sept 2021 to Present Number of Resources 45 Temporary Resources

Description of the project: Tryfacta, Inc. is a qualified vendor to provide temporary healthcare personnel across the County of Tarrant for three years, from September 2021 to August 2024. We offer resources to positions like Certified Nursing Assistant, RN, CMA, Certified Medical Assistant, Registered Nurse, Certified Medical Assistant, RN - Covid Testing and Vaccine, CMA Bilingual, Human Resources Specialist, CMA, Certified Medical Assistant, Certified Medical Assistant – Mobile, LV Nurse, and many more. Till now, we have deployed over 45 resources for the below-mentioned positions.

• Certified Medical Assistant- 21 Resources.

• Certified Medical Assistant – Mobile- 2 Resources.

• Certified Nursing Assistant- 2 Resources.

• CMA Bilingual- 1 Resource.

• Human Resources Specialist- 1 Resource.

• LV Nurse- 1 Resource.

• Registered Nurses- 13 Resources.

Project Snapshot #5: Porterville Developmental Center, California.

Client Name Porterville Developmental Center, California Contract Title Staffing Services PR239039-PR239043 PDC Project Duration January 2024 to Present Number of Resources deployed 25 resources Description of the Project: Porterville Developmental Center selected Tryfacta, Inc. and three other companies to address their healthcare staffing needs. The project started on January 1, 2024, and will run through June 30, 2026, with the possibility of extending the term for one or two additional one-year periods.

Tryfacta, Inc. provides contingent licensed and certified clinical staff to fulfill critical Level of Care roles as a strategic staffing partner. These staff members fill temporary vacancies, substitute for Department of Developmental Services employees on leave, support when civil service staffing levels are insufficient, and step in when requested services are unavailable through State civil service channels.

For this contract, we have deployed 25 resources across various positions, including Certified Nursing Assistants, Licensed Vocational Nurses, Psychiatric Technicians (Safety), Sr. Laboratory Assistants, Registered Nurses, Medical Assistants, X-Ray Technicians, Medical Assistants, Tryfacta, Inc., JCC Certified Company Page | 15

Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

Physicians, Physician Assistants, Nurse Practitioner, Epidemiologist, Psychiatric Technician Assistants/CNAs, Physical Therapists, Occupational Therapists, and PTA/CNA - Psychiatric Technician Assistants.

Our team works eight-hour shifts, covering the entire week from Sunday through Saturday. The shifts are divided as follows: morning (AM) from 6:45 a.m. to 3:15 p.m., afternoon (PM) from 3:00 p.m. to 11:15 p.m., and overnight (NOC) from 11:00 p.m. to 7:00 a.m. The AM and PM shifts include a 30-minute lunch break, while the NOC is a straight eight-hour shift with no break.

Project Snapshot #6: County of Ventura - Health Care Agency

Client Name County of Ventura - Health Care Agency Contract Title Temporary Staffing Services Project Duration November 2022 to Present Number of Resources deployed 42 resources Description of the Project: Tryfacta, Inc. scored highest on this contract and ranked #1 for temporary medical staffing services on this contract; we deployed resources for positions like Health Education Assistant II, Medical Assistant II, Medical Assistant III, Medical Billing Specialist I, Physical Therapists, Senior Therapists, Medical Billing Specialist II, Medical Office Assistant II and Medical Office Assistant III, Registered Nurse, Licensed Vocational Nurse, Medical Assistant, X-Ray Technician, Certified Nursing Assistant, Radiologic Technologist and many more.

Project Snapshot #7: County of San Diego, California

Client Name County of San Diego – All Health & Medical Facilities Contract Title Temporary Professional Staffing Services Project Duration February 2023 to Present Number of Resources deployed 77 Resources Description of the Project: The County of San Diego selected three companies, including Tryfacta, Inc., as secondary vendors to meet their healthcare staffing needs.

This contract started in February 2023, and under this contract, Tryfacta, Inc. provides staffing services to a variety of County facilities, including 24-hour facilities such as Edgemoor Distinct Part Skilled Nursing Facility (DPSNF), the San Diego County Psychiatric Hospital (SDCPH), and the Polinsky Children's Center (PCC). Our services extend to County Behavioral Health Services, Public Health Clinics, Public Health Services, Medical Care Services, and other Health and Human Services Agency (HHSA) facilities as needed.

The County has allocated a total budget of $47,929,373 for the full project duration. Tryfacta, Inc. has deployed 77 resources to fill short-term and long-term professional positions, including Mental Health Aides, Physical Therapist Assistants, Senior Therapists, Certified Nurse Aides, Community Health Workers, Pharmacists, Phlebotomists, and Registered Nurses.

Please note that this project runs twenty-four hours, seven days a week, and Tryfacta Healthcare Staff is on call for Issue Resolution, Scheduling, and Client or Staff Calls.

Project Snapshot #8: Washington Metropolitan Area Transit Authority

Client Name Washington Metropolitan Area Transit Authority Project Type Medical Doctor, Physician Assistant, Registered Nurse services Project Duration July 2021 to Present Number of Candidates placed 12 Healthcare Resources

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Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

Description of the project: Tryfacta, Inc. is the only prime Vendor for providing healthcare resources on this contract. As per agency requests, we are qualified to provide qualified resources like Medical Doctor (MD/DO), Mid-level Occu-Med Nurse Practitioner (NP), Mid-level Physician Assistant (PA), Registered Nurse (RN), Advanced Practice Registered Nurse, Vascular Technologist, ECHO Technologist, Radiology Technician, Radiologic Technologist. Till now, we have onboarded five healthcare resources on this contract.

Project Snapshot #9: Stony Brook University Hospital, New York

Client Name Stony Brook University Hospital, New York Project Type Temporary Medical Staffing Services Project Duration March 2021 to March 2023 Number of Candidates placed 15+ Healthcare Resources

Description of the project: Stony Brook University Hospital, New York, is shortlisted for providing medical staffing services for COVID-19. Tryfacta is working with the hospital on their emergency needs caused by COVID-19. We provide health screening and medical support staffing services during the COVID-19 pandemic.

Tryfacta augmented the hospital's capacity and provided health surveillance services, among other tasks.

• We are augmenting the COVID-19 response efforts and conducting public health screenings for staff members.

• We are conducting temperature checks with non-contact thermometers abiding by all required instructions and regulations (i.e., proper use of PPE) to avoid transmitting illnesses.

• Set up and maintain the client registration station for health screenings and promptly perform health-based screening and registration of clients. We operate and maintain non-contact thermometer equipment.

• We are communicating and discussing individual screening outcomes with respective clients.

• We are managing/maintaining PPE par levels.

Project Snapshot #10: SUNY Upstate Medical University

Client Name SUNY Upstate Medical University Project Type Temporary Clinical Staffing Services Project Duration Feb 2022 to Jan 2025 Number of Candidates placed 16 Health Resources

Description of the project: SUNY Upstate Medical University (Upstate) is the only academic medical center in Central New York. We are one of the selected vendors to provide Temporary Clinical Staffing Services for the positions such as Certified Nursing Assistant (CNA), Licensed Practical Nurse, Mental Therapy Aide, Nurse practitioner, OB Technician, Physician Assistant, Registered Nurse – Ambulatory, Registered Nurse – Case Manager, Registered Nurse – Certified Nurse Anaesthetist, Registered Nurse – Critical Care, Registered Nurse – Emergency Department, Registered Nurse – Labor and Delivery, Registered Nurse – Med/Surg, Registered Nurse-Operating Room, Registered Nurse – Post Partum, Registered Nurse Psych, Safety Companion, Surgical/Operating Room, Anaesthesia Technologist, Echo Technician, EEG Technician, Laboratory Technician – Histotechnology, Laboratory Technician – Phlebotomist, Occupational Therapist 2, Occupational Therapist Assistant, Pharmacist, Pharma Technician, Physical Therapist, Physical Therapist Assistant, Radiation Therapist, Sonographer, Speech Language Specialist, Sterlie Supply Technician, Dosimetrist, Trauma Register, Recreation Therapist, Mammography Technologist, Medical Scribe.

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Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

1.2 Attachment F – References

Provide supporting information on Attachment F – References that demonstrates reliable past performance with similar services within the last five (5) years.

We have completed and provided the Attachment F – References in the below pages for the ADHS reference.

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Local Address: 3100 W Ray Rd Suite 201, Chandler, AZ, 85226 Phone: 925-640-3641 & 408-893-5500 | Email id: rfp@tryfacta.com

1.3 Resumes or Curriculum Vitae for Key Personnel

Provide resumes or curriculum vitae for key personnel responsible for delivery of services as defined in the Scope of Work. Provide resumes for existing staff that will be involved with the project and job descriptions for positions to be filled. Resumes shall include name, title, key responsibilities, and previous experiences that are relevant to that field.

We have carefully reviewed the type of work, client, and previous working experience based on these factors. We have identified Mr. Arman Dhar will be responsible for the overall project performance and will be fully dedicated to the ADHS contract. He will be a single point of contact for staffing requests, issues concerning performance, progress review, scheduling, reports, and service. He will be accessible twenty-four (24) hours a day, seven (7) days a week, to respond to any request and concern. Tryfacta is proposing an alternate or backup account manager (Praveen Bandi) who will be responsible for working with the Primary Account Manager on the county's requirements in case the Primary Account Manager is unavailable (due to vacation, leave of absence, attendance at a conference, a day off, etc.), the alternate Account Manager will manage all the communication and management of the contract without any uninterrupted services.

Mr. Arman will act as a bridge between our Recruitment Team and the ADHS while managing and tracking multiple tasks concurrently. Mr. Arman will be the project supervisor and liaison officer responsible for all communications with the county's stakeholders. He will be responsible for day-to-day management, responding to staffing requests, preparing documents, and performing the recruits.

Mr. Parveen Bandi will act as the Recruitment Manager to tailor the recruitment process to meet the ADHS staffing requirements. Tryfacta has a team of 250+ Talent Acquisition Specialists/Recruiters. These team members will be assigned based on the volume of requests from the county. It will help us prioritize job titles and deploy a pool of available resources to provide the candidate quickly with the ADHS. Our recruitment manager will provide a dedicated team of recruiters to source, screen, test, and evaluate qualified candidates for and fill the job request on time.

Our Recruitment Manager will supervise the recruiting team and report on staffing requests. Our recruiter identifies the right fit for each position. We have recruiters focusing on different geographical regions that primarily recruit candidates in their region because they better understand skill sets, requirements, and availability of resources in those areas. We assign specific teams of Recruiters by geography, while account management personnel are assigned to customers. Our mixed approach provides accountability to the account management team while providing available pools of candidates and recruiting strength from the geographically focused recruiting team. Therefore, a Recruiter may work with several account management teams daily. The Recruiters bring their network of candidates to the opportunities we present.

Tryfacta is committed to giving our contractors an unmatched personalized service that is uncommon in the staffing services industry.

Yamina (HR Manager) leads the onboarding and staff retention team and constantly touches past and current staff to ensure complete satisfaction while on and in between assignments. This team works proactively to deal with any staff personnel issues so they do not affect their work with our clients. We treat our staff as employees by recognizing birthdays, holidays, anniversaries, and condolences and ultimately finding them their next role as their current one ends. This program has successfully retained exclusive, proven staff dedicated to working solely with Tryfacta. Also, our Finance Manager (Deepak Kanyal) helps us monitor the company's day-to-day financial operations (payroll, invoicing, and other transactions). He prepares monthly and quarterly management reporting and participates in strategic data analysis, research, and modeling for senior company leadership.

Our HR Manager and Finance Manager will be available to provide HR Support, Contract Support, Resource Centric Support, Timesheet, Payroll Support,…