UNSPSC 43233701: Enterprise system management software

Specialized software to manage activities across enterprise IT systems, evaluating capacity, user activities, software inventory and installation, server availability, and virus or malware protection. Provides the tools and process for controlling and monitoring computer networks, including: operating systems, applications, network devices, security measures, mainframes, access control systems, web services and databases.

UNSPSC 43233701 Enterprise system management software is a Commodity code that encompasses business management platforms, specialized workflow and case management systems, data integration tools, and cloud-based operational software used by state and local agencies to streamline administrative functions, service delivery, and organizational operations. State and local procurement under this code reflects demand for vendor-specific enterprise applications serving transportation, workforce development, health and human services, tax administration, and municipal operations rather than commoditized off-the-shelf tools.

The issuing-body mix spans state departments (Texas Department of Criminal Justice, Texas Higher Education Coordinating Board, Texas Comptroller, Utah Department of Transportation, Washington Military Department, Florida Department of Transportation), counties (Hillsborough County, Collier County, Waukesha County), cities (Philadelphia, Tarpon Springs, Alexandria, Tucson, Salem, Manitowoc), transit authorities (DASH, Maritime Metro Transit), universities (Kennesaw State, University of Mississippi, Atlanta Regional Commission), and special districts (Agency for Community Transit in Illinois). Cities appear frequently as repeat buyers for software renewals and system replacements. Recent representative opportunities include the City of Philadelphia's July 2026 RFQ for Wingswept Case Management System implementation (response date July 17, 2026); the City of Alexandria on behalf of DASH's RFP 2009 for a next-generation Computer-Aided Dispatch/Automatic Vehicle Location system replacement (proposals due August 18, 2026) supporting 115 revenue vehicles with cloud-based hosting and integration requirements; the Texas Department of Criminal Justice RFO 696-TL-26-O020 for a cloud-based Learning Management System serving 35,000 employees (responses due August 6, 2026) with mandatory VetHUB subcontracting participation at 3 percent; and the Washington State Department of Health RFQQ 26-004C for transition from legacy Sentry to EPA Safe Drinking Water Information System with a $2.298 million budget ceiling (proposals due July 23, 2026). Geographic activity concentrates in Texas, Washington, Florida, Utah, Illinois, and Oregon, with significant secondary activity in Pennsylvania, Georgia, Mississippi, Colorado, Wisconsin, and Arizona. Sole-source procurements dominate the code—for proprietary software from AASHTO, Safe Software, Teaching Strategies, Chainbridge Software, BeyondTrust, CAST Software, Diligent Corporation, Tabula Inc., and others—reflecting vendor lock-in typical of enterprise system replacements and mission-critical continuity requirements in state and local operations.