TicToc Software Maintenance and Support

The State of Missouri, specifically the Office of Administration - Information Technology Services Division (OA-ITSD), is conducting a Single Feasible Source (SFS) procurement for TicToc Software Maintenance and Support services. The solicitation covers jurisdictions including Clay County and Jefferson City, with a contract period from January 3, 2024, to January 10, 2024. The procurement seeks one year of comprehensive software maintenance and support for the TicToc software application. Vendors must submit their responses by January 10, 2024, at 2:00 PM CST, with Tiffanie Meyer serving as the primary point of contact. The solicitation requires vendors to provide full maintenance and support services for the TicToc software, with delivery terms specified as Free On Board Destination and payment terms set at Net 45 Days. While the specific technical requirements and evaluation criteria are not explicitly detailed in the documents, the procurement appears to be open to all vendors interested in providing the required software maintenance and support services.

The solicitation does not specify any set-aside designations or restrictions on participating organizations, indicating that the opportunity is open to a broad range of vendors. No incumbent vendor information is explicitly provided, and there are no clear details about existing infrastructure or technology integration requirements. The estimated total contract value is not disclosed in any of the supporting documents. Payment will be processed through the ITSD Accounts Payable department in Jefferson City, Missouri, with invoices to be submitted according to the specified net 45-day terms. The solicitation references a Single Feasible Source Approval document (S24-029) for Can Do Systems, which might suggest a preferred or recommended vendor, though the documents do not definitively indicate this. Interested vendors should carefully review all solicitation documents and prepare their responses to meet the January 10, 2024, submission deadline.