Enterprise Hotline

The Utah Transit Authority (UTA) is seeking a comprehensive enterprise hotline system to consolidate five distinct employee reporting channels, including Equal Employment Opportunity (EEO), Ethics, Safety, Risk Management, and Environmental reporting functions. This Request for Proposal (RFP) 25-03973JD aims to procure a unified technological solution that can streamline and centralize employee reporting mechanisms across the organization. The procurement requires vendors to develop an integrated system that can efficiently handle multiple types of sensitive employee reports with robust confidentiality and tracking capabilities. The solicitation was posted on July 21, 2025, with proposals due by August 20, 2025, giving potential vendors approximately 30 days to prepare and submit their responses. Evaluation criteria will likely include system functionality, integration capabilities, security features, ease of use, and overall cost-effectiveness of the proposed enterprise hotline solution.

While specific set-aside designations are not explicitly detailed in the provided documentation, the procurement appears to be open to qualified vendors with demonstrated expertise in developing enterprise-level reporting systems. The system must be capable of integrating with existing UTA infrastructure and provide comprehensive reporting and tracking mechanisms across multiple reporting categories. Potential respondents should have experience in developing confidential reporting platforms with strong data protection and anonymity features. The solicitation suggests this is a significant technological investment for UTA, though specific budget ranges are not disclosed in the available documents. Vendors will need to demonstrate technical capabilities to manage complex, multi-channel reporting requirements while maintaining high standards of employee confidentiality and organizational transparency.