Paratransit Scheduling & Dispatching Software

The Greater Bridgeport Transit Authority (GBT) is seeking proposals for a Demand Response Scheduling and Dispatching Software and Support solution, with the solicitation (No. 16120) open to all vendors for paratransit transportation services in Fairfield County, Connecticut. The Request for Proposal (RFP) was posted on June 9, 2023, with proposals due by July 14, 2023, at 3:00 p.m. Eastern Standard Time. The procurement is specifically seeking comprehensive software that can manage and optimize paratransit scheduling and dispatching operations, with a focus on efficient transportation service delivery. The software must provide robust functionality for demand response transit scheduling, including capabilities for managing ride requests, optimizing routes, and supporting dispatching operations. Vendors are required to provide not only the software solution but also ongoing support services to ensure smooth implementation and continued operational effectiveness. The RFP documents will be available after 3:00 p.m. Eastern Standard Time on the posting date, and interested vendors can contact Ken Secskas at the Bridgeport Transit Authority for additional information.

The solicitation appears to be unrestricted, with no specific set-aside designations for disadvantaged enterprises or small businesses mentioned in the documentation. No incumbent vendor information is provided, and there are no explicit details about existing infrastructure or technology that would require integration with the new system. The delivery terms are specified as Free On Board Destination, with payment terms to be determined by the vendor. While no estimated total contract value is disclosed in the RFP documents, the procurement is for a comprehensive paratransit scheduling and dispatching software solution serving Fairfield County and the City of Bridgeport. Vendors will be expected to provide a complete software package that includes implementation, training, and ongoing technical support, though specific evaluation criteria are not detailed in the available documents. The contract appears to be open to all vendors capable of meeting the technical requirements for a demand response transit scheduling system.