NIGP 95870: Outsourcing Services for Management, Operation, etc. (Purchasing, etc.)

NIGP 95870 Outsourcing Services For Management, Operation, Etc. (Purchasing, Etc.), an Item code, encompasses operational management and process-improvement contracting for government facilities, programs, and administrative functions. State and local agencies are currently soliciting services ranging from strategic facilitation and process redesign to full facility operations, workforce program management, and specialized administrative outsourcing. Recent opportunities include San Mateo County Executive's Office engaging a facilitator to lead a Permit Entitlement Blue Ribbon Task Force through operational and process assessment of the Planning and Building Department (RFP 2026RFP00593, due July 27, 2026); the City of Dallas Park & Recreation Department procuring operational management of Southern Skates Roller Rink over a five-year term (RFP BHZ2600030179, due June 26, 2026); the City of St. Petersburg seeking comprehensive management and operation of the Duke Energy Center for the Arts complex including the Mahaffey Theater (RFP RFP26043, due February 16, 2026); and the Bridgeport Board of Education in Connecticut sourcing integrated absence management systems and substitute teacher staffing services across 39 school sites (RFP BEX043265, due May 12, 2026). Work under this code spans workforce development program operations, facility and venue management, benefits administration, municipal services outsourcing, and strategic consulting engagements. Issuing bodies include county executive and administrative offices, city departments of parks and recreation, school districts, workforce development boards, convention bureaus, and municipal finance and purchasing departments.

Recent activity shows geographic concentration in the Southeast, Southwest, and Mid-Atlantic regions, with representative solicitations in Georgia (Brooks County Road Department operations, DeKalb County WIOA One-Stop Operator services), Texas (Concho Valley Workforce Development Board center and program operations with $7,990,215 estimated award value), Florida (Greater Fort Lauderdale Convention & Visitors Bureau event destination management, City of St. Petersburg performing arts facility management), Connecticut (Bridgeport schools absence management and staffing), and California (San Mateo County permitting task force facilitation). Wisconsin and Georgia also show activity (City of Sun Prairie health insurance and benefits broker services, City of College Park executive search services). Evaluation commonly weighs experience and organizational capacity at 25–45 percent, proposed approach and programming strategy at 15–25 percent, references and past performance at 15–20 percent, and pricing at 15–30 percent. Set-aside designations vary by jurisdiction; San Mateo County applies local-business preference including small and micro business certification, while other solicitations encourage MBE, WBE, DBE, and VetHUB participation without hard set-asides. Insurance requirements are standard and substantial, typically including $1,000,000 general liability, $1,000,000 auto liability, and workers' compensation. Contract terms cluster around three to five years with optional renewals; many specify performance-based termination rights and compliance with E-Verify, accessibility, and security standards.