Management and Operation of Child Care Services (CCS)

Workforce Solutions Alamo (WSA) has issued Request for Proposals (RFP 2025-009) for the Management and Operation of Child Care Services (CCS) throughout a 13-county Alamo Workforce Development Area, which includes Bexar County. The procurement seeks a contractor to manage child care subsidies for low-income families, currently serving over 14,000 children daily through approximately 600 providers. Key contractor responsibilities include operating a call center, managing provider relationships, determining client eligibility, conducting fraud investigations, and participating in rural services pilot programs. The RFP was released on February 25, 2025, with a pre-proposal conference scheduled for March 5, 2025, at 10:00 AM CST, and proposals are due by May 16, 2025, at 2:00 PM CST. The initial contract term is 12 months from October 1, 2025, through September 30, 2026, with potential for four one-year renewals. Evaluation criteria will include quality and experience (30 points), ability to meet agency needs (45 points), pricing (20 points), and HUB/SMWBE status (5 points). The contractor must demonstrate sufficient financial resources to cover four weeks of program obligations and assist in securing a local match requirement of $3,622,287.

The RFP encourages participation from Historically Underutilized Businesses (HUB) and Small, Minority, and Women-owned Business Enterprises (SMWBE), with a specific point allocation for these designations in the evaluation process. The estimated annual budget for this contract is $125,679,717, with approximately 90% allocated to direct care payments to providers and 10% for operating expenses. Contractors must be prepared to navigate significant challenges with the current TX3C system implementation that may impact service delivery. The budget forms require detailed breakdowns of personnel costs, including salaries, benefits, and staff development across multiple service areas such as Client Services, Provider Services/Claim Processing, Financial Management, and Other Staff/Management positions. Proposers must complete comprehensive budget templates, including line-item budgets, salary schedules, and transition budget forms that capture detailed financial information and account for various employment-related costs.