Enterprise Asset Management - Software & Implementation

The City of Phoenix is seeking a comprehensive Enterprise Asset Management (EAM) software and implementation solution for multiple municipal departments, including Aviation, Public Works, Street Transportation, and Water Services. The five-year contract, scheduled to commence on or about May 1, 2026, aims to replace existing asset management applications with an integrated cloud-based SaaS solution that can track, analyze, and forecast asset performance and lifecycle costs. The procurement requires a vendor with at least five years of experience implementing EAM products for public entities, capable of integrating with existing systems like SAP and supporting multi-departmental configurations. The evaluation process will be comprehensive, with 675 total possible points distributed across three main categories: System Capabilities - Functional and Technical Requirements (300 points), Experience and Qualifications (185 points), and Method of Approach (190 points). Key deliverables include work order management, preventive maintenance tracking, resource allocation, mobile field operations, and advanced reporting and analytics capabilities. The solicitation was released on October 1, 2025, with a pre-offer conference scheduled for October 10, 2025, and proposal responses due by November 14, 2025.

While no specific set-aside designations were explicitly detailed, the procurement demonstrates a commitment to comprehensive integration and vendor qualifications. The project requires integration with multiple existing systems, including eChris (PeopleSoft), HARS, SCADA, GIS, AutoCAD, Dynamics365, and various Building Automation Systems across departments. The current infrastructure involves complex data exchanges supporting employee information, process control data, work requests, and building system communications. Although specific budget ranges were not directly stated, the extensive system requirements and multi-departmental scope suggest a significant technology investment. The city's integration inventory reveals a sophisticated technological ecosystem managing 443 properties across 11 client departments, totaling 10,496,280 square feet and 14,709 land acres, with departments like Water Services managing 2,128,271 total assets and potential future expansion to 340,000 assets. The procurement also emphasizes robust security protocols, including a data privacy questionnaire to assess vendors' privacy risk levels and sensitive security information management.