Enterprise Asset Management - Software & Implementation

Closed State & local contract opportunity Posted

Solicitation number
RFP 26-0007
State
Arizona
Responses due

Opportunity facts

UNSPSC codes
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Point of contact

Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

The City of Phoenix is seeking a comprehensive Enterprise Asset Management (EAM) software and implementation solution for multiple municipal departments, including Aviation, Public Works, Street Transportation, and Water Services. The five-year contract, scheduled to commence on or about May 1, 2026, aims to replace existing asset management applications with an integrated cloud-based SaaS solution that can track, analyze, and forecast asset performance and lifecycle costs. The procurement requires a vendor with at least five years of experience implementing EAM products for public entities, capable of integrating with existing systems like SAP and supporting multi-departmental configurations. The evaluation process will be comprehensive, with 675 total possible points distributed across three main categories: System Capabilities - Functional and Technical Requirements (300 points), Experience and Qualifications (185 points), and Method of Approach (190 points). Key deliverables include work order management, preventive maintenance tracking, resource allocation, mobile field operations, and advanced reporting and analytics capabilities. The solicitation was released on October 1, 2025, with a pre-offer conference scheduled for October 10, 2025, and proposal responses due by November 14, 2025.

While no specific set-aside designations were explicitly detailed, the procurement demonstrates a commitment to comprehensive integration and vendor qualifications. The project requires integration with multiple existing systems, including eChris (PeopleSoft), HARS, SCADA, GIS, AutoCAD, Dynamics365, and various Building Automation Systems across departments. The current infrastructure involves complex data exchanges supporting employee information, process control data, work requests, and building system communications. Although specific budget ranges were not directly stated, the extensive system requirements and multi-departmental scope suggest a significant technology investment. The city's integration inventory reveals a sophisticated technological ecosystem managing 443 properties across 11 client departments, totaling 10,496,280 square feet and 14,709 land acres, with departments like Water Services managing 2,128,271 total assets and potential future expansion to 340,000 assets. The procurement also emphasizes robust security protocols, including a data privacy questionnaire to assess vendors' privacy risk levels and sensitive security information management.

Opportunity text

2 versions

Update #2 · Latest ·

The City of Phoenix invites sealed offers for an Enterprise Asset Management, software and implementation for a five-year commencing on or about July 1, 2026, in accordance with the specifications and provisions contained herein or the "Effective Date" which is upon award by City Council, conditioned upon signature and recording by the City Clerk's department, as required by the Phoenix City Code, whichever is later.

This solicitation is available through the City's Procurement Portal. For technical support issues related to the OpenGov e-Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information.

Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.

Update #1 ·

The City of Phoenix invites sealed offers for an Enterprise Asset Management, software and implementation for a five-year commencing on or about May 1, 2026, in accordance with the specifications and provisions contained herein or the "Effective Date" which is upon award by City Council, conditioned upon signature and recording by the City Clerk's department, as required by the Phoenix City Code, whichever is later.

This solicitation is available through the City's Procurement Portal. For technical support issues related to the OpenGov e-Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information.

Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.

Files

File Type Posted
Enterprise_Asset_Management_-_Software_&_Implementation_(Addendum_#4_Revision).pdf PDF
Exhibit_2-Integration_Inventory_rev._A4.xlsx XLSX spreadsheet
RFP_26-0007_Exhibit_6_-_Sensitive_System_Information_Acknowledgement_Form.docx DOCX document
Attachment_1_-_Pricing_Proposal_rev._A4.xlsx XLSX spreadsheet
Enterprise_Asset_Management_-_Software_&_Implementation_(Addendum_#1_Revision).pdf PDF
Enterprise_Asset_Management_-_Software_&_Implementation_(Addendum_#1_Revision).pdf PDF
RFP_26-0007_-_Evaluation_Criteria_Questionaire_Rev._A1.pdf PDF
RFP_26-0007_-_Evaluation_Criteria_Questionaire_Rev._A1.pdf PDF
RFP_26-0007_-_Evaluation_Criteria_Questionaire_Rev._A1.pdf PDF
Enterprise_Asset_Management_-_Software_&_Implementation.pdf PDF
Enterprise_Asset_Management_-_Software_&_Implementation.pdf PDF
Attachment_3_-_RFP_26-0007_-_Evaluation_Criteria_Questionnaire.pdf PDF
Attachment_3_-_RFP_26-0007_-_Evaluation_Criteria_Questionnaire.pdf PDF
Attachment_2_-RFP_Data_Privacy_Questionnaire.xlsx XLSX spreadsheet
Attachment_2_-RFP_Data_Privacy_Questionnaire.xlsx XLSX spreadsheet
Attachment_2_-RFP_Data_Privacy_Questionnaire.xlsx XLSX spreadsheet
Attachment_2_-RFP_Data_Privacy_Questionnaire.xlsx XLSX spreadsheet
Attachment_2_-RFP_Data_Privacy_Questionnaire.xlsx XLSX spreadsheet
Exhibit_5_-_Physical_Assets_and_Equipment_Inventory.xlsx XLSX spreadsheet
Exhibit_5_-_Physical_Assets_and_Equipment_Inventory.xlsx XLSX spreadsheet
Exhibit_5_-_Physical_Assets_and_Equipment_Inventory.xlsx XLSX spreadsheet
Exhibit_5_-_Physical_Assets_and_Equipment_Inventory.xlsx XLSX spreadsheet
Exhibit_5_-_Physical_Assets_and_Equipment_Inventory.xlsx XLSX spreadsheet
Exhibit_1_-_Detailed_System_Application_Requirements.xlsm XLSM spreadsheet
Exhibit_1_-_Detailed_System_Application_Requirements.xlsm XLSM spreadsheet
Exhibit_1_-_Detailed_System_Application_Requirements.xlsm XLSM spreadsheet
Exhibit_1_-_Detailed_System_Application_Requirements.xlsm XLSM spreadsheet
Exhibit_1_-_Detailed_System_Application_Requirements.xlsm XLSM spreadsheet
RFP_26-0007_ATTACHMENT_4.docx DOCX document
RFP_26-0007_ATTACHMENT_4.docx DOCX document
RFP_26-0007_ATTACHMENT_4.docx DOCX document
RFP_26-0007_ATTACHMENT_4.docx DOCX document
Attachment_1_-_Pricing_Proposal.xlsx XLSX spreadsheet
Attachment_1_-_Pricing_Proposal.xlsx XLSX spreadsheet
Attachment_1_-_Pricing_Proposal.xlsx XLSX spreadsheet
Attachment_1_-_Pricing_Proposal.xlsx XLSX spreadsheet
Exhibit_3_-_Complexity_Guidelines.xlsx XLSX spreadsheet
Exhibit_3_-_Complexity_Guidelines.xlsx XLSX spreadsheet
Exhibit_3_-_Complexity_Guidelines.xlsx XLSX spreadsheet
Exhibit_3_-_Complexity_Guidelines.xlsx XLSX spreadsheet
Exhibit_3_-_Complexity_Guidelines.xlsx XLSX spreadsheet
Exhibit_4_-_Quantitative_Assumptions.pdf PDF
Exhibit_4_-_Quantitative_Assumptions.pdf PDF
Exhibit_4_-_Quantitative_Assumptions.pdf PDF
Exhibit_4_-_Quantitative_Assumptions.pdf PDF
Exhibit_4_-_Quantitative_Assumptions.pdf PDF
Exhibit_2_-_Integration_Inventory.xlsx XLSX spreadsheet
Exhibit_2_-_Integration_Inventory.xlsx XLSX spreadsheet
Exhibit_2_-_Integration_Inventory.xlsx XLSX spreadsheet
Exhibit_2_-_Integration_Inventory.xlsx XLSX spreadsheet
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