UNSPSC 81162004: Database management as a service

Database management as a service in which a third party service provider hosts a database as a service. The service provides data management for its customers and thus obviates the need for the service user to purchase expensive hardware and software, deal with software upgrades and hire professionals for administrative and maintenance tasks.

UNSPSC 81162004 Database management as a service is a Commodity code covering hosted platform and SaaS solutions that support operational data management, enterprise system integration, claims administration, and compliance reporting across state and local government operations. State and local governments buy under this code when procuring vendor-hosted applications for records management, workflow automation, data consolidation across legacy systems, and regulatory reporting—typically as part of larger IT modernization initiatives rather than standalone database purchases. Recent solicitations show colleges, counties, transit authorities, state departments, and specialized agencies selecting this code when migrating to cloud-based administrative systems or establishing integrated data platforms to replace fragmented legacy environments.

Recent activity concentrates in Florida, California, Illinois, and Texas, with Valencia College (Florida) conducting an RFI for an ITSM and CSM platform combining service delivery, asset management, incident management, and AI-powered chatbots; the Orange County Transportation Authority (California) procuring CMS Medicare Section 111 reporting integration with its Origami Risk claims system under a $36,000 three-year contract with a January 1, 2027 go-live deadline; and the Illinois Department of Innovation and Technology soliciting a Veterans Benefit Management System (VBMS) as a web-hosted SaaS with data migration from legacy CyberVet infrastructure and integration to federal VA systems. Broward County (Florida) issued a pre-solicitation for a Risk Management Information System tracking claim costs, deadlines, documents, and dispositions with integration to third-party administrator systems. The Teacher Retirement System of Texas is requesting proposals for enterprise fraud detection platforms addressing pension, procurement, and paper fraud across multiple operational domains. The California Department of Motor Vehicles, through the Department of Technology, is conducting a pre-solicitation for WaterTAP 2.0, a cloud-based SaaS consolidating drinking water compliance data across eight primary legacy systems for 65,000 users on Salesforce Cloud infrastructure. Scope patterns show vendors must handle data migration from aging mainframe and premise-based systems, ensure 99.9% uptime or higher, comply with NIST and state-specific cybersecurity frameworks, support role-based access control, and often integrate with third-party platforms such as Salesforce, MuleSoft, or existing specialized applications. Set-asides and preferences vary by issuing body—Florida and California apply standard SBE/MBE/DVBE programs where applicable; Illinois applies Business Enterprise Program and Veterans Business Program goals; procurement vehicles range from traditional RFP and RFQ notices to cooperative purchasing arrangements (NASPO ValuePoint) and single-source justifications.