Attachment 0020 - Draft Past Performance Questionnaire.pdf

DRAFT

W519TC-25-R-A005

Attachment 0022

19 March 2025

Past Performance Questionnaire

In order to evaluate each offeror, the Army Contracting Command – Rock Island (ACC-RI) is obtaining past performance information. The Offeror must complete Section I of this Past Performance Questionnaire (PPQ) for each past performance reference and submit it with its proposal.

In addition, the offeror shall send a copy of the PPQ to each Point of Contact (POC) identified in I-A. The POC will be responsible for completing Section III of the PPQ, and shall submit the completed questionnaire directly to ACC-RI. POC’s may receive a follow-up phone call or email from the Government to confirm or clarify information provided.

POCs shall submit completed PPQs via emailing to the following:

Ashley Korves Caitlyn Smith John Fotos Contract Specialist Contract Specialist Procuring Contracting Officer ashley.m.korves.civ@army.mil caitlyn.l.smith3.civ@army.mil john.g.fotos.civ@army.mil

The subject line of the submission email shall state [Offeror Name] PPQ W519TC-25-R-A005.

Message shall originate from the PPQ POC’s corporate email address.

I. GENERAL INFORMATION

I-A. REFERENCE POC INFORMATION

1. Name & Title:

2. Company:

3. Address:

4. Phone Number:

5. E-mail Address:

6. POC’s Role in the Project:

Attachment 0022

19 March 2025

I-B CONTRACT INFORMATION

1. Offeror:

2. Cage Code:

3. Type of Instrument – Prime

Contract/Subcontract/Other:

4. Percent of Work Performed:

5. If subcontract, Identify Prime Contractor:

6. Contract Number:

7. Contract Title:

8. Place of Performance:

9. Contract Type (e.g., Fixed- Price, Cost Reimbursable):

10. Date of Award:

11. Proposed Period of Performance (PoP):

12. Actual PoP:

Explain Differences:

13. Proposed Contract Value:

14. Actual Contract Value:

Explain Differences:

15. Complexity of Work:

16. Description (How is this project relevant to project of submission?):

II. ADJECTIVAL RATINGS AND DEFINIT IONS

The information that you provide will be used in the awarding of Federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators.

RATING DEFINITION NOTE

Exceptional Performance meets contractual requirements and exceeds many to the Government/ Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

Very Good Performance meets contractual requirements and exceeds some to the Government’s/ Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions.

The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

Unsatisfactory Performance does not meet most contractual requirements, and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

Not Applicable No information or did not apply to your contract.

Rating will be neither positive nor negative.

III. CONTRACT PERFORMANCE

Date Questionnaire was Completed:

POC Signature:

Please select the adjective rating which best reflects your evaluation of the contractor’s performance:

1. Quality:

a) The Contractor’s overall quality of product/performance

b) The Contractor’s ability to consistently meet quality standards

c) The Contractor’s effectiveness in resolving unforeseen issues

d) The adequacy/effectiveness of the Contractor’s quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

e) The Contractor’s ability to conform to the contract requirements including specifications, standards of good workmanship, and technical direction

2. Schedule/Timeliness:

a) The Contractor’s compliance with contract delivery/completion schedules including any significant milestones (If schedules were not met, please include additional information below)

b) The Contractor’s efficiency in utilizing resources to accomplish tasks identified in the contract

3. Customer Satisfaction:

a) To what extent were the end users satisfied with the project results

b) The Contractor’s responsiveness and cooperativeness in dealing with the program staff (including ability to successfully resolve disagreements/disputes; responsiveness to administrative reports/feedback and businesslike)

c) The Contractor’s responsiveness and cooperativeness to the needs of the contracting team

d) The Contractor’s effort to increase satisfaction through innovative solutions and improvements to fulfill the customer’s program objectives.

4. Management/Personnel/Labor:

a) Effectiveness of Contractor’s on-site management, including management of subcontractors, suppliers, materials, and labor force

b) The Contractor’s ability to hire, apply, and retain a qualified workforce for this effort

c) Knowledge/expertise demonstrated by Contractor personnel

d) The Contractor’s utilization of Small Business concerns

e) The Contractor’s ability to simultaneously manage multiple projects with multiple disciplines

f) The Contractor’s ability to respond and adapt to changes in requirements or priorities, including planning, execution, and response to customer changes

g) The Contractor’s effectiveness of overall management (including ability to effectively lead, manage, and control the program)

5. Cost/Financial Management:

a) The Contractor’s ability to fully analyze the requirement prior to pricing (example: is there a recurring need to adjust price due to misunderstanding of the requirements)

b) The Contractor’s proposed innovative alternative methods/processes that reduced cost or improved maintainability that benefited the customer

c) The Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up, documentation, explanations, and approvals

6. Safety/Security:

a) The Contractor’s ability to maintain a safe environment, adhere to its approved safety plan, and respond to safety issues, including following the user rules, regulations, and requirements regarding housekeeping, safety, correction of deficiencies, etc.

b) The Contractor’s ability to comply with all security, to include personnel security, requirements for the project

7. General:

a) The Contractor’s ability to successfully respond to emergency or surge situations, including notifying COR, PM, or PCO in a timely manner regarding urgent contractual issues

b) The Contractor’s compliance with contractual terms/provisions (please explain any issues below)

c) The Contractor’s compliance with environmental requirements

8. Overall:

a) The Contractor’s overall rating for the work performed under this contract

b) If this is/was a Government contract, were any show cause notices, cure notices, or default actions issued? If yes, please provide a summary in the below section

Please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist in our office in evaluating performance risk (please attach additional pages if necessary):