RFP_32701-25-414_Amendment_2.pdf

This is an amendment to a Request for Proposals issued by the State of Tennessee Department of Environment and Conservation for a Commercial-off-the-Shelf (COTS) solution to provide integrated loan and grant servicing, management, tracking, and reporting functionality for the State Revolving Fund (SRF) Loan Program and State Water Infrastructure Grant (SWIG) Program. The system must support end-to-end management of loan and grant workflows, applicant tracking and ranking, document management, repayment processing, and comprehensive reporting and analytics for the Clean Water State Revolving Fund (CWSRF), Drinking Water State Revolving Fund (DWSRF), and SWIG, accommodating approximately 40 internal users and 600 external users across Tennessee municipalities, utility districts, and water authorities. Key deadlines include a Pre-Response Conference on November 21, 2025, a Notice of Intent to Respond deadline of November 24, 2025, written questions due December 3, 2025, and a Response Deadline of December 23, 2025. The contract term is 60 months with a maximum estimated liability of $4,000,000, and pricing is required for configuration, integration, migration, implementation, training, annual licensing, hosting, maintenance, and professional services.

The evaluation process assesses responses across four categories: general qualifications (20 points), technical qualifications (25 points), oral presentation/field test (25 points), and cost proposal (30 points), for a total possible score of 100 points. Contractors must be registered with the Tennessee Department of Revenue and provide current proof of insurance and professional licensure. Technical requirements include SOC 2 Type 2 compliance, annual penetration testing, disaster recovery capabilities with a four-hour Recovery Point Objective, and data encryption standards. Contractors must maintain comprehensive insurance coverage including $1,000,000 in Commercial General Liability, $1,000,000 in Workers' Compensation, $1,000,000 in Automobile Liability, $10,000,000 in Technology Professional Liability/Cyber Liability, and $1,000,000 in Crime Insurance. All state data must be hosted within the continental United States with access limited to U.S.-based resources. The system must integrate with existing state platforms including MyTN, FileNet, and current program databases, and the solicitation does not explicitly mention set-aside designations or restrictions for disadvantaged enterprises.