CN-370000-CN335-T23.pdf

SCOPE OF WORK- TA 23

SEA LEVEL IMPACT PROJECTION (SLIP) STUDY

WEB HOSTING AND MAINTENANCE July – December 2024

Purpose: This task assignment is to provide hosting, updates, maintenance, and enhancements for the pre-existing SLIP (Sea Level Impact Projection) web application previously created for the Florida Department of Environmental Protection (“Department”). Maintenance activities will be primarily corrective/preventive in nature, and will include support for the Areas at Risk Due to Sea Level Rise feature. Subject to available man-hours, discretionary maintenance and other updates may also take place as part of maintenance activities. Taylor Engineering, Inc. (“Taylor”) will retain and store all data collected thereby for the duration of the task assignment until migration of SLIP web application to the Department. This Task Assignment incorporates by this reference all provisions of the Agency assigned Contract ID CN335, the continuing services contract under which it is issued. Except and only to the extent not irreconcilably inconsistent with the provisions below, all provisions thereof shall apply.

Definitions:

Corrective Maintenance

Addresses the repair of application defects to enable the application to provide the required functionality and service levels.

Data Source Refers to the organization and location of data that is used in the system.

The type of source depends on the referenced data but most are in the form of hosted map services or online data to be manually converted to a format usable by the system.

Preventative Maintenance

Refers to the modifications needed to prevent potential errors in a software product. Examples include: Inability to commit/insert data, miscellaneous software “bugs”, routine monitoring of batch processes, initiating/monitoring any scheduled data uploads into a Department or other data repository, and other functions as requested.

Discretionary maintenance/ updates

Addresses minor modifications to the application to improve user experience. Examples include providing new minor functionality improvements, creating/maintaining documentation, modifying verbiage on reports/screens, and other functions as requested.

Summary of Total Task Assignment Fees:

Task Assignment

Task 1 $54,539.88

Task Assignment Total $54,539.88

Task 1: Contract with ISP, Maintain & Host SLIP Web Application, and

Technical Support for Areas at Risk Due to Sea Level Rise

Description: Taylor will select and contract with an Internet Service Provider (“ISP”) that meets the Department’s minimum standard for service as described in Attachment A. A preexisting contract may be used if in accordance with minimum standards described in Attachment A. Taylor will host the SLIP web application previously created for the Department and perform monthly corrective and/or preventative maintenance activities to ensure functionality and connectivity between data sources. Taylor will coordinate and monitor web hosting services, as per Attachment

A. The data sources which the SLIP web application uses will be updated on a quarterly basis by Taylor. Taylor will troubleshoot and remediate system issues as directed by the Department. Taylor will also provide support to the department as needed for the new Areas at Risk Due to Sea Level Rise feature on the SLIP tool.

Taylor does not guarantee the reliability of the servers on which live external data is hosted, such as the Department, NOAA, FEMA, USACE, or other authoritative source. Taylor will contact the external data source to correct issues in a timely manner but cannot guarantee that the data connection will be resolved within the “time to repair” limits stated in Attachment A if the issue is caused by the external data source. Taylor will add a read-only user account to the SLIP database and provide login information to the Department for access to the raw data.

Performance Period: Monthly

Deliverables:

1.1 : A letter verifying the current contract and level of service with ISP, to include a copy of the current contract, submitted by July 31st, 2024

1.2 : A Monthly Maintenance Report, submitted by the 10th calendar day of the following month. For the months of September and December Taylor will include instructions to download the latest source code and database backups for the preceding quarter.

Documentation: The letter must be on the Contractor’s letterhead and can be delivered via email and must include a copy of the current contract with the ISP. The Monthly Maintenance Report will include a description of any discretionary updates made and the requesting party, the number of errors reported and resolved including a breakdown by priority category according to Attachment A, the total hours of unscheduled outages (if these data are available), a summary of any catastrophic failures or outages experienced that month including the response time needed to restore software service availability, and a summary of the performance assessment required according to Attachment A; Hosting, Backup, Security and Service Level Agreement (SLA).

Performance Standard: The Department’s Contract Manager will have ten (10) working days to review the documentation to verify that the deliverables have been completed as described above.

Payment Request Schedule: For monthly maintenance and support, Taylor shall invoice on a monthly basis at the fixed rate of $9,089.98. Taylor will submit invoices within thirty (30) days after the month of service provision. Upon the Department’s receipt of invoice and all supporting documentation and deliverables, the Department’s Contract Manager will have ten (10) working days to review and approve or deny the payment request. Table 1, shown on page 3, depicts the monthly maintenance and support schedule.

Table 1. Monthly

Maintenance and

Support Schedule

Consequences for Non-Performance: The Department will reduce the monthly invoice by five percent (5%) for every calendar day that the deliverable(s) are not received. Should a Change Order or Amendment be requested on the date of or after the most current due date, the five percent (5%) reduction will not be imposed until the date of the requested change is received via email by the Department.

Contract Termination due to In-House Migration: Upon the migration of the SLIP web application to the Department’s system, the Department and Taylor will coordinate the termination of monthly maintenance costs (Task 1) within 30 days of the successful migration.

Summary of Fixed Price Cost:

TASK 1: Contract with ISP and maintain and Host SLIP Web Application

Labor Hourly Rate ($) Hours Cost ($) Task Totals

Senior Advisor/QC 202.53 2 $405.06

Senior Professional 162.21 52 $8,434.92

Total Man-Hours 56.0

Monthly Labor Cost $8,839.98

Non-Labor Unit Cost ($)

1.0 250.00

Total Non-Labor Cost (ISP Contract) $250.00

Monthly Total Task 1 $9,089.98

Monthly Maintenance

Schedule

Deliverable-Based Fixed Fee

(Labor Cost)

July 2024 $8,839.98

August 2024 $8,839.98

September 2024 $8,839.98

October 2024 $8,839.98

November 2024 $8,839.98

December 2024 $8,839.98

Total Cost $53,039.88