Employee Assistance Program

The Texas Department of Housing and Community Affairs is requesting proposals for an Employee Assistance Program to serve approximately 393 employees through July 6, 2026, with contract execution anticipated for September 1, 2026. Written questions are due June 18, 2026. All respondents with an expected contract value of $100,000 or more must submit a completed Historically Underutilized Business (HUB) Subcontracting Plan demonstrating good faith effort to utilize Texas-certified HUB vendors, including notification of at least two HUB-certified vendors per subcontracting opportunity with a minimum seven-business-day response period.

The scope encompasses counseling and crisis intervention services for covered employees (part-time, full-time, contract, and severed employees for up to six months post-separation), their dependents, and household members. Services include assessments, short-term counseling up to five sessions per person per problem, 24-hour crisis hotline access, supervisory training, newsletters, and crisis intervention at TDHCA's Austin locations. Coverage must extend to twelve Texas cities including Austin, Dallas/Fort Worth, Houston, San Antonio, and El Paso, with service availability within 50 miles of each location.

The initial contract term runs September 1, 2026, through August 31, 2027, with three optional one-year renewal periods. Pricing must be submitted on a per-employee basis for 397 employees and include all EAP services described above.

Evaluation is scored on 100 points: 20 points for years of service experience, 20 points for staff experience, 10 points for ability to accommodate field office personnel, 10 points for references, and 40 points for cost. Respondents must carry commercial general liability insurance of at least $500,000 per occurrence and $1,000,000 general aggregate. Responses to questions will be posted by June 23, 2026. The contract is governed by Texas law with venue in Travis County.