Employee Assistance Program For Dane County Employees

Dane County, Wisconsin is seeking proposals for an Employee Assistance Program (EAP) to provide comprehensive support services for county employees and their families. The procurement is a five-year contract beginning July 1, 2023, with proposals due by April 5, 2023, at 2:00 pm through the county's eProcurement Portal. The selected vendor will be responsible for delivering 24/7 telephone access, short-term counseling sessions, critical incident stress management, and various support services, with a specific emphasis on experience working with law enforcement personnel. The EAP must provide counseling, crisis management, and organizational support for employees and their immediate family members. Evaluation of proposals will be points-based, with weights assigned across general requirements (19%), organizational capabilities (9.5%), staff qualifications (9.5%), and cost (19%), with an additional five-point preference for local Dane County vendors.

The current EAP is provided by FEI Behavioral Health, who has historically supported 99 individual counseling cases over the past two years, including 90 employees and 9 family members, along with 32 information and referral services and organizational services reaching 1,613 employees. While no specific set-aside designations are mentioned, the RFP indicates a preference for local vendors. The pricing proposal requires annual costs per employee, hourly rates for additional services, and includes provisions for potential percentage increases over the contract's five-year period. The 2022 Annual Utilization Report reveals that the existing program has been robust, with 85 total new files, 94.12% of clients being employees, and counseling comprising 93.75% of services. The county anticipates continued comprehensive mental health and workforce support through this procurement, with a focus on critical incident stress debriefing and organizational resilience.