Employee Assistance Program

The Unified Fire Authority (UFA) in Utah is soliciting competitive proposals under RFP #2026-08 for a comprehensive Employee Assistance Program serving approximately 760 employees and their eligible family members, with proposals due December 3, 2026 at 11:00 a.m. MST through the Bonfire platform. The source names no set-aside or preference program. Proposals may be accepted within 90 days of the submission deadline without discussions or negotiations.

The workforce comprises 527 full-time sworn firefighters, 62 full-time civilian employees, 120 part-time EMS personnel, 38 seasonal wildland firefighters, and 13 part-time civilian employees. Required services include confidential counseling, first responder-specific behavioral health support, critical incident response, 24-hour crisis support, in-person, virtual, and telephone access, family member services, supervisor consultation, employee education and outreach, and additional support such as legal consultation and financial counseling. Offerors must demonstrate experience serving public safety agencies with at least 500 employees, access to mental health professionals licensed to practice in Utah, clinical experience with trauma and occupational stress, and established 24/7 crisis access procedures. Offerors must also provide at least three professional references from comparable organizations, preferably including two public safety agencies. Required insurance includes workers' compensation, commercial general liability of $1 million per occurrence and $2 million aggregate, and comprehensive automobile liability of $1 million per occurrence, with UFA named as additional insured.

Evaluation weights are experience and qualifications at 20%, ability to provide required services at 30%, experience working with first responders at 25%, and fee proposal at 25%. The agreement runs two years with three optional one-year renewals. Prices must remain firm for the agreement term, with later adjustments requiring mutual agreement. Monthly invoices are paid within 30 days of receipt, and UFA is exempt from sales, use, and federal excise taxes. UFA may terminate for unsatisfactory performance or convenience on 10 to 30 days' written notice.