1628-25-R-IFBD-00006-V01

The Mississippi Division of Medicaid (DOM) has issued an Invitation for Bid (IFB) #20250613 to procure a comprehensive Employee Assistance Program (EAP) for approximately 1,000 employees and their covered family members across one central office, 30 regional offices, and over 80 outstations statewide. The procurement seeks a single vendor to provide extensive counseling, assessment, and referral services with mandatory requirements including unlimited confidential counseling through face-to-face, telehealth, and telephone modalities, a 24/7 confidential crisis support line, emergency response within two hours, on-site critical incident stress debriefing, and quarterly educational seminars. Bidders must have a minimum of three to five years of experience in a structured EAP environment and provide licensed professional counselors. Key procurement dates include a mandatory Letter of Intent deadline of June 27, 2025, a pre-bid conference on July 1, 2025, and a bid response deadline of August 1, 2025, with an anticipated Notice of Intent to Award on August 20, 2025. The contract will be awarded to the lowest responsive and responsible bidder, with DOM reserving the right to reject any or all bids.

The solicitation does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. The initial contract term will run from November 1, 2025, to October 31, 2028, with two optional one-year renewal periods potentially extending the total contract duration to five years. The contract will be structured as a firm fixed-rate agreement, with bidders required to submit a monthly rate per employee, effectively covering 1,000 employees. While specific budget ranges are not detailed, vendors will be expected to price their services on a per-employee monthly basis and provide comprehensive reporting, including monthly utilization statistics. The contractor must maintain strict confidentiality and comply with HIPAA regulations, and will be required to execute a Business Associate Agreement. The EAP services will address a wide range of employee challenges, including stress management, financial problems, family issues, legal matters, substance abuse, and other performance-impacting personal concerns.