Employee Assistance Program Services

The Texas Alcoholic Beverage Commission (TABC) is seeking a contractor to provide comprehensive Employee Assistance Program (EAP) Services through a Request for Proposal (RFP No. 458-E250330). The procurement aims to secure a vendor that can deliver extensive support services for TABC employees, including up to six counseling sessions per issue, 24-hour helplines, and support across various life challenges such as substance abuse, marital/family problems, psychological issues, financial concerns, legal matters, and vocational challenges. Contractors must have counselors with at least a master's degree in behavioral sciences, two years of practical experience, and proper state licensing. The RFP was released on May 30, 2025, with proposals due by June 30, 2025, at 5:00 PM Central Standard Time. The anticipated contract term is from September 1, 2025, to August 31, 2027, with potential extensions up to three additional years. Evaluation criteria include cost (40%), qualifications and experience (20%), approach to EAP service provision (25%), overall response clarity (5%), and additive alternate services (10%).

The solicitation encourages participation from Historically Underutilized Businesses (HUBs), with specific provisions for diverse business engagement. Respondents must meet minimum qualifications, including being in business for at least 5 years, demonstrating experience in EAP services, and being financially solvent and authorized to do business in Texas. The contract is designed to serve approximately 575-625 TABC employees, with a total compensation not exceeding $65,000.00 for the initial year and optional renewal periods. The procurement is subject to appropriations and continuing fund availability, with TABC reserving the right to cancel, make partial awards, or decline to award a contract at its sole discretion. The contractor will be responsible for developing promotional materials, maintaining a website, conducting satisfaction surveys, and providing extensive quarterly reporting on participant demographics, service utilization, and organizational services. Additional preferred services include connecting employees with safe ride options, elderly-care services, and childcare assistance.