Employee Assistance Program

The State of Nevada, through the Department of Administration and Division of Human Resource Management (DHRM), is seeking a statewide Employee Assistance Program (EAP) provider for executive branch agencies, the legislative branch, and Administrative Office of the Courts. The contract will provide off-site counseling services for approximately 17,753 state employees and their dependents, offering 24/7 telephonic consultation, intake assessments, critical incident stress management, and substance abuse evaluations. Vendors must provide one assessment session and two counseling sessions per issue per fiscal year, with services also extending to retired public safety personnel. The RFP (08DOA-S3171) was released on February 21, 2025, with proposals due by March 20, 2025, at 2:00 PM PT. Evaluation criteria will assess established provider networks (25%), conformance with RFP terms (20%), customer service and technical support (20%), business references (15%), proposal clarity and customization options (10%), and cost (10%). The anticipated contract term is four years, from July 1, 2025, through June 30, 2029, with a potential two-year extension subject to Board of Examiners approval.

The solicitation includes a five percent preference for Nevada-based businesses, though no specific set-aside designations for disadvantaged enterprises are explicitly mentioned. The procurement requires comprehensive data security, mandating data encryption in transit and at rest, with all data assets maintained within the United States. While the Nevada System of Higher Education and political subdivisions are not directly included in this contract, they may individually negotiate service addendums. Insurance requirements are stringent, including Commercial General Liability ($2 million aggregate), Automobile Liability ($1 million), Workers' Compensation at statutory levels, and Professional Liability ($1 million per claim). Vendors must provide certificates of insurance before work commences, with all insurers requiring an A.M. Best rating of at least A-VII. Historical program utilization rates range from 5.3% to 5.8%, and the contract will be structured as a fixed-cost agreement, with pricing options including cost per qualifying employee per month, monthly fixed cost, or yearly fixed cost. While specific budget ranges are not detailed, vendors must include all implementation, programmatic, marketing, and travel costs in their proposals.