UNSPSC 81162302: Data analytics process as a service

Cloud or web-based service wherein the organization purchases business outcomes in Data Analytics by accessing these services via Web-centric interfaces on multi-tenant and shared infrastructures without the need to manage or control the underlying resources.

UNSPSC 81162302 Data analytics process as a service is a Commodity code describing state and local procurement of consulting services that analyze organizational data, support business decision-making, and develop actionable insights through structured research methodologies. State and local governments are soliciting under this code for compensation and classification studies evaluating job equity and market competitiveness; customer satisfaction and market research surveys; data integration and analytics platforms consolidating legacy systems; AI governance and strategic roadmaps; fee and rate studies for utilities and municipal services; and operational efficiency assessments. The issuing bodies span municipal governments, county authorities, utility authorities, special districts, and large independent school systems. Cities of DeBary, Fayetteville, Fort Myers, Atlanta, Lagrange, and Pooler; Kissimmee Utility Authority; Hillsborough County Property Appraiser; Pinellas County; Los Alamos County; Atlanta Public Schools; and California's State Water Resources Control Board represent recent buyers. Work commonly includes data collection and analysis; benchmarking against market comparables or industry standards; stakeholder engagement; structured reporting with visual dashboards and interactive models; and strategic recommendations tied to organizational objectives such as compensation equity, compliance, customer experience, operational efficiency, or technology modernization.

Geographic concentration reflects activity across Florida, Georgia, California, Oregon, Texas, and Colorado, with particularly dense recent activity in Georgia (multiple city and county procurements for safety action plans, AI governance, and operational assessments) and Florida (utility feasibility studies and municipal fee analyses). Representative recent solicitations include the City of DeBary's RFP for a compensation and classification study (July 22, 2014 response date); Kissimmee Utility Authority's RFQ for a customer satisfaction survey and market research study (responses due January 26, 2026); the California Department of Technology's RFP for WaterTAP 2.0 design and implementation on behalf of the State Water Resources Control Board (Phase 1 proposals due December 2, 2026); Pinellas County's RFP for an AI Strategic Roadmap and Governance Framework consultant (responses due September 15, 2026); and the City of Pooler's RFP for a Comprehensive Safe Streets and Roads for All Safety Action Plan (proposals due August 19, 2026). The code captures both small municipal studies in the $50,000–$250,000 range and large enterprise-scale system implementations spanning millions of dollars and multi-year terms, with many recent opportunities offering fixed-price, time-and-materials, or performance-based compensation structures.