Employee Engagement Survey Plan

The City of San Antonio, Texas is issuing Request for Proposals (RFP) 26-056 to procure a comprehensive three to five-year employee engagement survey plan from qualified vendors. The primary objectives are to enhance organizational performance and improve customer service through identifying best practices, performance gaps, and actionable improvement steps based on survey results. This analytical consulting service falls under product code 91812 (Analytical Studies & Surveys). The evaluation committee consists of six voting members representing the City Manager's Office, Human Resources, and Planning departments. Key dates include a pre-submittal conference scheduled for April 27, 2026 at 2:00 p.m. Central Time via WebEx (toll-free number 1-415-655-0001, access code 2342 208 1606, meeting password COSA26), with attendance highly encouraged though optional. Written questions must be submitted to David A. Morales, Procurement Specialist III, by 4:00 p.m. Central Time on May 4, 2026, with all questions and responses posted with the solicitation. Proposals are due May 18, 2026 at 11:00 a.m. Central Time. Vendors are subject to communication restrictions prohibiting contact with City officials and employees regarding the RFP from release until contract approval at a City Council "A" session.

No specific set-aside designations, disadvantaged enterprise restrictions, incumbent vendors, or award value ranges are identified in the solicitation documents. Vendor participation requires registration in the City's SAePS portal at https://supplierservice.sanantonio.gov/irj/portal, with vendor support available at (210) 207-0118 or vendors@sanantonio.gov for registration questions. The solicitation does not specify required qualifications beyond the general requirement that vendors provide a comprehensive employee engagement survey plan. No information regarding existing infrastructure, technology integration requirements, or current contractors is included in the available documentation. The contract award period will span three to five years, though specific budget parameters and award values are not disclosed in the synopsis.