UNSPSC 81112205: Database management system software maintenance

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of database management system software.

UNSPSC 81112205 Database management system software maintenance, a Commodity code, covers state and local government purchasing of software maintenance services, system updates, and technical support for database platforms and related information management applications. Recent solicitations show the code capturing institutional IT service management platforms, accessibility remediation software, school nutrition and early-childhood education data systems, utility network platforms, and enterprise resource planning implementations—reflecting a broad shift toward cloud-hosted SaaS maintenance renewals alongside on-premises system support. State and local issuing bodies soliciting under this code include school districts, counties, cities, municipal utilities, transit authorities, colleges, and special-purpose districts. Hillsborough County Public Schools and Valencia College (Florida) are repeat buyers, each issuing multiple maintenance and licensing RFIs within the recent window. The work spans IT infrastructure modernization (service desk platforms, ITSM solutions, utility network migration), compliance-driven digital accessibility remediation tied to ADA and WCAG standards, student data management (ChildPlus for Head Start, Nutrislice for school nutrition), and specialized operational platforms (Watchtower for beach lifeguard operations, Level Access for institutional accessibility).

Activity concentrates in Florida (Valencia College RFIs for ITSM and accessibility platforms, Hillsborough County sole-source renewals for ChildPlus and Nutrislice, Brevard County Watchtower SCADA procurement, University of Southern Mississippi accessibility suite) and Georgia (Rockdale County comprehensive ERP RFP, Atlanta water treatment SCADA systems, Atlanta Regional Commission WordPress support). Additional recent procurements span California (San Mateo County multi-vendor software license renewals—Zscaler, Aruba, DOMO, Silver Peak, Ekahau—and medical center PACS), Illinois (mainframe SYSB-II license migration change order), Texas (state IQ platform maintenance, Kissimmee Utility Authority network migration RFP, Midland AMI water meter direct cellular integration RFI), and Orange County Transportation Authority (multi-year Microsoft Unified Support Services, PaperStream Capture Pro, Nintex Workflow Essentials, ShareGate Migrate Pro, Gimmal Physical records management renewals). Representative recent opportunities include Valencia College RFI 202605 for IT Service Management and Customer Service Management platform (RFI, response due August 26, 2025), Hillsborough County Public Schools sole-source notice 25450SSDDST for ChildPlus Management Software (seven-business-day posting through August 26, 2025), Kissimmee Utility Authority RFP 26-028-SH for Utility Network Migration and Implementation Services with oral interviews scheduled August 13, 2026, and Orange County Transportation Authority annual software license renewals (Microsoft Unified Support Services IFB 260560 with budget $270,069, Nintex Workflow Essentials RFQ 260521 with budget $45,000, AvePoint Cloud Backup three-year bid 260545 with budget $451,073). The code shows consistent activity in fiscal-year renewal cycles for enterprise software licenses, mid-market utility and education IT modernization projects, and compliance-driven accessibility platform adoptions responding to regulatory deadlines and civil-rights enforcement.