DHCS-Data Warehouse M&O, Sol #23-063

The California Department of Health Care Services (DHCS) has issued Request for Proposal (RFP) 23-063 for comprehensive Data Warehouse Maintenance and Operations services. The procurement seeks a qualified vendor to take over the infrastructure and operations of the existing DHCS enterprise data warehouse, which currently contains 20 years of data from over 84 million members with four billion enrollment records. Specific service requirements include monthly data updates, periodic reporting, system hardware improvements, help desk support, problem correction, training, and analytical consultation. The solicitation follows a three-phase procurement approach with Phase 1 responses due February 21, 2025, Phase 2 responses due March 24, 2025, and Phase 3 negotiations scheduled for April 28-29, 2025. Contract award notification is expected by July 25, 2025, with contract execution targeted for July 31, 2025. The base contract term is four years with potential for four optional one-year extensions, creating a maximum possible contract duration of eight years. Bidders must submit separate technical and cost proposals, with pricing details to be provided exclusively in the cost workbook during Phase 2.

The RFP includes a mandatory 3% Disabled Veteran Business Enterprise (DVBE) participation requirement, which may provide opportunities for qualifying businesses. The current data warehouse is housed at the California Department of Technology Data Center and utilizes a Teradata repository that integrates Medi-Cal eligibility data, fee-for-service claims, managed care encounters, provider data, and reference data. The procurement anticipates maintaining the core Teradata architecture while transitioning reporting capabilities from SAP Business Objects to Microsoft Business Intelligence platforms. While specific budget ranges are not explicitly detailed in the available documentation, the comprehensive scope and multi-year potential suggest a significant contract value. Potential bidders should be prepared to demonstrate expertise in large-scale healthcare data management, robust infrastructure maintenance, advanced reporting capabilities, and seamless technological integration. The solicitation appears designed to select a vendor capable of maintaining and potentially enhancing the existing complex data ecosystem for the California Department of Health Care Services.