PHPA 3922: Technical Support for an IaaS-based National Electronic Disease Surveillance System (NEDSS) Base System in Maryland

The Maryland Department of Health's Prevention and Health Promotion Administration (PHPA) is soliciting proposals under RFP PHPA 3922/BPM056949 for comprehensive technical support services for the state's Infrastructure-as-a-Service (IaaS)-based National Electronic Disease Surveillance System (NEDSS) Base System. This firm fixed-price procurement will result in a single award to provide ongoing technical support and system management for Maryland's disease surveillance infrastructure. The required services encompass eleven specific technical service areas: deletion of historical COVID-19 records, Rhapsody script development, electronic case reporting (eCR) troubleshooting, customization of flat file to Public Health Case Document (PHDC) conversion, database refresh maintenance, Message Mapping Guide implementation, cloud environment migration support, document sharing functionality, custom reporting development, interoperability workflow enhancement, and emergency disease response support. Prospective offerors must demonstrate minimum qualifications by providing three references from state health agencies currently using NBS within the past five years and must possess relevant experience with IaaS-based NEDSS systems. Financial and technical proposals will receive equal weight in the evaluation process. The contract term runs from July 1, 2026 through June 30, 2027. Key deadlines include a written questions submission deadline of May 22, 2026, and a proposal due date of May 29, 2026 at 2:00 p.m. EST, with submissions required via the eMaryland Marketplace Advantage (eMMA) platform; no pre-proposal conference will be held.

The RFP does not specify set-aside designations or disadvantaged enterprise restrictions; however, all contractors must comply with Americans with Disabilities Act requirements. Offerors must submit detailed financial proposals specifying labor category costs for Project Manager, Developer, and Analyst positions with estimated hours and hourly rates. No incumbent vendors or current contractors are identified in the available procurement documentation. The procurement requires integration with the existing IaaS-based NEDSS infrastructure already operational in Maryland. Monthly invoices are due by the 15th of the following month for services rendered. The RFP documentation does not disclose a specific budget range or estimated award value for this technical support contract.