DFA AIRS Maintenance and Support

The state of Arkansas, through the Department of Finance and Administration (DFA), is seeking contractors to provide maintenance and support services for the Arkansas Integrated Revenue System (AIRS), which includes the AIRS-Tax and AIRS-DSMV (Driver Services and Motor Vehicle) systems. The contract will cover the jurisdictions of Pulaski County and the City of Little Rock. The contractor will be required to provide qualified resources in project management, application technical architecture, and software development to support the complex functionality of the AIRS systems, which serve over 900 AIRS-Tax and 1,500 AIRS-DSMV users and process over 250,000 online transactions monthly. The contract will have an initial term of three years with up to four one-year renewal options, for a total potential term of seven years. Proposals are due by July 21, 2023, and the anticipated contract start date is October 1, 2023. The evaluation criteria focus on the proposer's experience, proposed solution, and risk mitigation strategies.

The contract opportunity does not appear to have any set-aside designations or restrictions on the types of organizations that can respond. The RFP documents do not provide information on any incumbent vendors or current contractors, nor do they specify any existing infrastructure or technology that requires integration. The budget range or possible award value is also not disclosed in the provided information.