NIGP 96227: Document Shredding Services

NIGP 96227 Document Shredding Services is an Item code under which state and local governments procure on-demand and scheduled secure destruction of paper documents, hard drives, electronic media, and other sensitive records in compliance with federal, state, and data-protection regulations. Recent solicitations show steady demand across multiple issuing-body types—counties (Collin County, Texas; Orange County Transportation Authority, California; Greenville County, South Carolina; Pinal County, Arizona), school districts (Savannah-Chatham County Public School System, Georgia), state agencies (Texas Health and Human Services Commission, Texas Department of Transportation, Texas Attorney General, Michigan, Oregon), transit authorities (Orange County Transportation Authority), municipalities (City of Philadelphia, City of Arlington, Texas), and special-purpose districts (Superior Court of California, County of Los Angeles). Vendors typically must hold NAID AAA or i-SIGMA certification, demonstrate three to eight years of secure destruction experience, and maintain comprehensive chain-of-custody documentation with Certificates of Destruction. Services are solicited as IFBs, RFPs, and RFQs with response dates ranging from several weeks to three months, and contracts are structured as annual agreements with optional renewal terms of one to three years. Insurance requirements are standard across most procurements, with $1 million general liability and workers' compensation coverage typical minimums. A small-business set-aside appeared in the Illinois DCFS procurement; most other recent opportunities show no explicit set-asides, though one California Superior Court solicitation included a 3 percent DVBE preference.

Geographic activity spans multiple states with notable concentration in Texas (HHSC, TxDOT, Texas Attorney General, Workforce Commission), California (Los Angeles Superior Court, Orange County Transportation Authority), Georgia (Savannah-Chatham County schools, Douglas County), Arizona (Pinal County), South Carolina (Greenville County), and Illinois (DCFS). Representative recent opportunities include the Savannah-Chatham County Public School System's ITB for on-demand on-site document shredding with bids due October 8, 2026 (requiring NAID AAA or i-SIGMA certification and five continuous years of experience); Collin County's RFQ for secure shredding of documents and hard drives across 14 locations with quotes due July 9, 2026 and an estimated annual value of $40,000; the Superior Court of California's RFP for document destruction and shredding services across 38 court locations with proposals due August 29, 2026 and a three-year contract term; and Greenville County's RFP for on-site hard drive destruction with a backlog of 1,200 devices and annual destruction needs of 200–400 drives, proposals due May 21, 2026. Texas Health and Human Services Commission's contract at Austin State Hospital specified a historical annual spend of $26,208, and Orange County Transportation Authority's one-year contract carried a $25,000 budget. Most recent opportunities emphasize regulatory compliance (HIPAA, CJIS, data protection standards), chain-of-custody accountability, and timely service delivery within 24–72 hours of pickup.