DoIT - City Wide Document Destruction Services

The City of Detroit Office of Contracting and Procurement, on behalf of the Department of Innovation and Technology (DoIT), is issuing a Request for Quote (RFQ #543238) for secure document destruction services. This procurement seeks qualified vendors to provide confidential document handling and destruction services for sensitive materials stored across multiple city buildings, including documents containing CJIS, HIPAA, IRS, and PCI data. Key deliverables and service requirements include providing a consistent account contact, issue escalation processes, onsite project estimation within one week of request, written estimates including box counts and cubic footage within three days, secure shredding services within one week of approval, and Certificates of Secure Destruction following NAID-AAA requirements for onsite paper and printed media destruction. Minimum qualifications require vendors to demonstrate three years of experience providing secure document handling and destruction services for similarly sized government entities or businesses, current NAID-AAA certification with endorsement for onsite paper and printed media destruction, and the ability to meet onsite estimation and destruction timelines; any subcontractors must also maintain NAID-AAA certification. The contract term is three years with renewal options available pending Detroit City Council approval and Chief Procurement Officer signature. Questions must be submitted by March 5, 2026, at 2:00 p.m. EST through the Bonfire Supplier Portal, with quotes due March 26, 2026, at 3:00 p.m. EST. Evaluation will be based on low bid and contractor qualifications, with the City anticipating one or multiple awards.

Detroit-based businesses, small minority-owned enterprises, and women-owned enterprises are encouraged to participate and may qualify for an equalization credit of up to 12 percent above the lowest responsible bid or $100,000, whichever is less, provided they submit a CRIO-issued Detroit Based Business certificate. Eligible certifications for equalization pricing credits include Detroit Based Business (D-BB), Detroit Resident Business (D-RB), Detroit Headquartered (D-HB), Small Business (D-SB), and Micro Business (D-MB) designations; interested vendors may contact the Civil Rights, Inclusion & Opportunity Department at 313.224.4950 or CivilrightsCert@detroitmi.gov for certification information. All respondents must register in the Bonfire procurement platform to download bid documents and submit responses; bids submitted outside this system will not be accepted. Successful contractors must satisfy extensive conditions of award prior to contract execution, including submission of notarized affidavits, proof of City of Detroit Treasury Clearance, active System of Awards Management (SAM) registration, and a Certificate of Insurance meeting specified coverage requirements including workers' compensation at Michigan statutory minimums, commercial general liability of $1,000,000 per occurrence, cyber liability of $2,000,000 per claim, and errors and omissions coverage. The cost proposal template requires vendors to provide all-inclusive pricing for three service categories: secure document destruction priced per cubic foot of boxes, secure document destruction priced per bankers box (12" x 10" x 15"), and destruction of metal filing cabinets. Award values and specific budget ranges are not disclosed in the solicitation documents.