NIGP 92016: Biometric Authentication System Software Services (Including Maintenance and Repair)

NIGP 92016 Biometric Authentication System Software Services (Including Maintenance and Repair), an Item code, encompasses software platforms and support services that state and local governments use to authenticate users, manage identity verification, and integrate biometric data—including fingerprint capture, facial recognition, and liveness detection—into mission-critical operational workflows for law enforcement, public safety, access control, and workforce time tracking. Recent opportunities show governments procuring integrated biometric solutions embedded in larger operational platforms—fingerprint-matching systems for traffic stops and investigations, identity verification layers in online proctoring systems, biometric time clocks in payroll and attendance workflows, and identity verification modules within AI-powered contact center solutions—rather than standalone biometric authentication products.

The code draws activity from state police departments, city police and enforcement agencies, county governments, school districts, and community college systems across Texas, Georgia, Florida, Connecticut, and Arizona. The Texas Department of Public Safety issued an RFI on fingerprint and biometric matching devices for law enforcement traffic stops and investigations, due July 10, 2026. The City of Meriden, Connecticut solicited a time and attendance software solution with integrated biometric timeclocks for municipal departments via RFP, with proposals due September 4, 2025 and implementation through January 2026. The Maricopa County Community College District (MCCCD) in Arizona procured online proctoring services requiring identity verification with liveness checks integrated into its Canvas learning management system, with proposals due April 14, 2026, for service start July 1, 2026. The City of Perry, Georgia sought a public safety common operating platform with video, license plate reader, dispatch, and officer location integration via RFP with sealed proposals due May 8, 2026. The City of Atlanta issued an Invitation for Bid for an AI-powered cloud-based call center solution with identity verification capabilities to manage non-emergency 911 calls, posted February 4, 2026, with a prequalification deadline of February 27, 2026.