NIGP 92065: System Requirements Quality Assurance Review

NIGP 92065 System Requirements Quality Assurance Review, an Item code, encompasses independent verification and validation services, quality assurance testing and review of system requirements, and related compliance assessment work that state and local governments procure to oversee large-scale information technology and business process modernization projects. Recent solicitations show state agencies purchasing IV&V services to assess case management transformation initiatives, child support system modernization, and enterprise asset management implementations, with vendors delivering project oversight, requirements validation, testing protocols, compliance reporting, and technical assessments across multi-year implementation phases. Issuing bodies include state health and human services departments, state procurement offices, transit authorities, and county governments. The mix spans high-stakes federally-mandated oversight (such as Texas HHS Commission procuring IV&V for a cloud-based COTS platform replacement funded under 45 CFR 95.626) and state-initiated modernization assurance (such as Illinois HFS procuring IV&V for child support system transformation). Mandatory qualifications typically include five or more years of relevant IV&V experience, prior success as a prime contractor on comparable business process or systems transformation projects, and specialized expertise in the target domain—child support, case management, or asset management systems.

Geographic activity centers on Texas and Illinois, with recent opportunities from the Texas Health and Human Services Commission (IV&V for case management transformation, responses due September 17, 2026), the Texas Department of Information Resources (cooperative contract for End-User IT Outsourcing Services generating $29.3 million in FY 2025 and forecasted to span multiple state entities), and the Illinois Department of Healthcare and Family Services (IV&V services for child support modernization, IFB with June 24, 2026 deadline). All three procurements require HUB or BEP subcontracting plans with mandatory good-faith outreach and documented minority or veteran business participation. Insurance and cybersecurity compliance are standard—professional liability minimums of $2 million to $3 million, cyber liability of $3 million, SOC 2 Type II reviews, WCAG 2.1 accessibility standards, and breach notification timelines of one business day or less. Liquidated damages for missed deliverable deadlines and extensive data-handling restrictions (HIPAA, FERPA, CJI guidelines) are common contract provisions.