NIGP 92013: Advanced Authentication System Software Services (Including Maintenance and Repair)

NIGP 92013 Advanced Authentication System Software Services (Including Maintenance And Repair), an Item code, covers web-based identity and access management platforms, video-enabled compliance systems, and AI-powered service automation tools that state and local governments are procuring to authenticate users, automate routine interactions, and enforce security policy across distributed agencies and departments. The issuing-body mix spans state health and human services agencies, county technology departments, city IT divisions, community college districts, special-purpose districts like airport authorities and transit agencies, and independent school districts, with recent activity concentrated across Texas, Florida, Georgia, Arizona, and Colorado. Work solicited under the code ranges from identity lifecycle management and single sign-on infrastructure to conversational AI chatbots handling high-volume citizen inquiries, video directly observed therapy platforms supporting public health compliance, and enterprise permitting and licensing systems consolidating regulatory workflows.

The Texas Health and Human Services Commission issued RFP HHS0015558V2 on July 16, 2026, seeking a Video Directly Observed Therapy platform supporting TB medication adherence monitoring with proposals due August 26, 2026—the solicitation mandates SailPoint Identity IQ and Okta integration, 99% uptime, SOC2 Type II certification, $188,400 annual compensation with a January 2027 start, and a 26% VetHUB subcontracting goal. The City of Tucson RFP 260218, posted June 12, 2026, with proposals due July 13, 2026, seeks an enterprise AI chatbot platform deployable through the Axia Cooperative purchasing program to an estimated nationwide membership of 2,600 public agencies with $25 million annual consumption, structured as a master agreement with NIST-compliant data security, no use of city data for model training without consent, and Section 3 labor compliance at 25% participation. Hillsborough County Public Schools RFP 26-112RFPEST (proposals due April 10, 2026) procures a comprehensive student assessment platform to replace School City systems, serving 200,000–225,000 students across 242 sites with a $407,436 anticipated budget, a Small Business Encouragement Program set-aside (20% minimum SBEP reinvestment), and July 2027 full go-live. The Colorado Department of Regulatory Agencies ITN SJAA 2026-0005 (proposals due April 13, 2026 at 3:00 p.m. MT) seeks a Professional Licensing and Regulation Platform consolidating four legacy systems to manage 598,250 active credentials across 61 professions with transaction-based compensation only, FedRAMP AWS hosting, and a September 1, 2026 performance start. County of San Mateo RFP TSD-20261923 (proposals due March 26, 2026) solicits Microsoft Identity & Access Management implementation with estimated contract value of $300,000–$500,000, a local-business preference of 5%, and March–May 2026 interviews following two-phase evaluation (technical 45%, experience 30%, price 10%, preference 5–10%).