NIGP 92013: Advanced Authentication System Software Services (Including Maintenance and Repair)

NIGP 92013 Advanced Authentication System Software Services (Including Maintenance and Repair) is an Item code describing software platforms and services that enable multi-factor and advanced identity verification across enterprise networks and cloud environments. State and local governments procure this code to deploy zero-trust security architectures, manage user access controls, and deliver secure remote authentication for employees, contractors, and citizens accessing municipal and educational systems. Recent solicitations show jurisdictions acquiring both subscription-based cloud security platforms (Zscaler zero-trust network access for San Mateo County's 8,100 users) and dedicated authentication solutions (Cisco Duo multi-factor authentication at Chatham County, Georgia), alongside implementation services for identity and access management infrastructure. The issuing-body mix spans county technology departments (San Mateo County Technology Services Department, Chatham County), state health agencies (Texas Department of State Health Services), and school districts (Hillsborough County Public Schools). Geographic activity concentrates in California, Texas, and Georgia, with recent solicitations also in Florida.

San Mateo County Technology Services Department posted an IFB on October 1, 2026, for a three-year Zscaler subscription renewal (FY26-29) covering Premium Support Services with 24/7 coverage, Transformation Edition subscriptions for 8,100 users, and Private Access Business Edition for 2,835 users, with bids due September 29, 2026 and contract start November 30, 2026; the County applies a local-vendor preference and requires bidders to demonstrate three years of Zscaler sales experience to government entities and maintain $2 million cyber liability and $2 million technology errors-and-omissions coverage. Chatham County, Georgia posted an ITB on August 28, 2026 (Solicitation 2601067 and PE77548NONST2027000000406) for a 24-month Cisco Duo Advantage Subscription renewal covering 2,500 units over the period October 14, 2026 through October 13, 2028, restricted to Cisco Partners listed on Cisco's authorized channel locator; the County maintains a 30% combined M/WBE participation goal and bids were due September 15, 2026. Texas DSHS posted an RFO on September 30, 2026 (HHS0015558V3), for Video Directly Observed Therapy software supporting tuberculosis medication adherence with proposals due October 29, 2026; the platform must support synchronous and asynchronous video observation on mobile devices, achieve 99% monthly uptime with liquidated damages for downtime, integrate with state information systems, comply with HIPAA and NIST SP 800-53R5 MODERATE baseline controls, and require $2 million cyber liability insurance.