NIGP 92021: Data Entry Services

NIGP 92021 Data Entry Services, an Item code, encompasses manual and automated keystroke processing of tax returns, case management records, transcript images, and other document-based data for state revenue departments, health agencies, educational institutions, and county offices. State and local governments procure this work to convert paper and digital records into structured, searchable databases—Illinois Department of Revenue's IL-1040 tax return keystroke entry, New Jersey Department of Health's early intervention case management system data population, and Texas State Technical College's digitization and OCR of 60,000 fragile academic transcripts illustrate the scope. Issuing bodies span state revenue and health departments, county agencies, and public colleges across multiple regions. The Illinois Department of Revenue (IDOR) recently issued an Invitation for Bid (IFB) for five-year IL-1040 Individual Income Tax Return Data Entry Services with quotes due May 28, 2026, structured as firm fixed price per thousand billable keystrokes and designated exclusively for Small Business Set-Aside Program vendors. The New Jersey Department of Health, Division of Family Health Services, solicited quotes for development and maintenance of a web-based case management system for the New Jersey Early Intervention System with quotes due October 7, 2026, requiring year 1 implementation with subsequent years covering hosting, maintenance, and help desk support across approximately 45,000 active cases and 9,000 simultaneous users.

Recent activity concentrates in Illinois, New Jersey, and Texas, though the code also sees solicitation in California and other states through educational and county procurement offices. Beyond traditional data entry, the code captures digitization services with OCR and metadata indexing, case management system population and maintenance, and supporting database administration. Texas State Technical College's May 26, 2026 RFP for transcript digitization required vendors to deliver high-resolution, text-searchable PDFs with 99.5 percent image legibility and 98 percent OCR accuracy, demonstrating quality thresholds common across state and local data entry work. Competitive entry requires demonstrated experience with similar projects, financial capability and insurance, and in tax-related procurements, compliance with state confidentiality and security mandates including facility lockdown protocols, background screening, and data encryption. Set-asides appear selectively: Illinois IDOR's IL-1040 contract carries a Small Business Set-Aside designation with subcontracting caps at 49 percent for awardees, while digitization work typically remains open to all responsive vendors. Response cycles cluster in the 2–4 week window, with firm fixed pricing predominating and no guaranteed minimum volumes across all recent notices.