TORP_0314.doc

ACC AMIC COUNTER NARCO-TERRORISM & GLOBAL THREATS DIVISION

ISO 17025 GHANA FORENSICS LABORATORY ASSESSMENT

performance work statement

TORP – 0314

31 July 2013

DoD Counter Narcoterrorism Technology Program Office (CNTPO)

ACC AMIC COUNTER NARCO-TERRORISM & GLOBAL THREATS DIVISION

INTERNATIONAL ORGANIZATION for STANDARDIZATION (ISO) 17025 GHANA FORENSICS LABORATORY ASSESSMENT performance work statement

TORP – 0314

31 JuLY 2013

1.0 MISSION OBJECTIVE.

The Counter Narco-terrorism and Global Threats (CN&GT) division was assigned the mission of establishing and supporting Counter Narco-terrorism Technology (CNT) networks, infrastructure, and capabilities worldwide that are focused on the detection, identification, and disruption of Narco-terrorist activities and organizations. This task effort will support the War Fighter in the combating of Narco-terrorism worldwide.

2.0 SCOPE.

2.1 Task Order Objective. The objective of this Task Order is to perform an on-site full pre-assessment of the Ghana Police Service’s Forensic Laboratory in pursuit of ISO/IEC 17025, General Requirements for the Competence of Testing and Calibration Laboratories accreditation. Option A shall be performed by the contractor at the direction of the Contracting Officer. The pre-assessment/accreditation assessment of the Ghana Police Service Forensic Laboratory shall be in accordance with ISO/IEC 17025.

In support of counter-narcotics law enforcement, AFRICOM CN/LEA has teamed with the Federal Bureau of Investigation (FBI) Attaché in Accra Ghana to assist the Ghanaian Police Forensic Laboratory in obtaining ISO/IEC 17025 accreditation. This Task Order will improve the ability of law enforcement personnel to detect and identify illicit narcotics and other contraband. The Ghana laboratory is responsible for the analysis of narcotic substances, questioned documents, firearms examination, and crime scene photos. Additionally, biological analysis such as identification of blood, semen, saliva, etc. are carried out by the unit during investigations of homicide, assault, sexual offences, theft, and robbery. Chemical analysis such as etching and recovery of erasures on equipment are also the responsibility of the laboratory.

The functions of the laboratory are divided in five (5) sections: chemical section, firearms and ballistic examination section, questioned document examination section, biology/serology section, and photographic section.

2.2 Basic Contract References. This T/O PWS establishes the requirements for the Contractor to provide support in the Basic Contract task areas of 4.3.2.2 Studies and Analysis (Other than R&D).

3.0 PERFORMANCE REQUIREMENTS.

3.1 Base Requirement. The contractor shall perform an on-site full pre-assessment and determine the readiness of the Ghana Police Service Forensic Laboratory to comply with all elements of ISO/IEC 17025 - General Requirements for the Competence of Testing and Calibration Laboratories.

3.2. Qualifications

3.2.1 The contractor shall provide an accrediting body that demonstrates recognition by organizations that facilitate conformance of laboratories to ISO/IEC 17025. The accrediting body shall be recognized by the Inter-American Accreditation Cooperation (IAAC) or the International Laboratory Accreditation Cooperation (ILAC) or Asia Pacific Laboratory Accreditation Cooperation (APLAC). The accrediting body shall demonstrate compliance with ISO/IEC 17011 Conformity Assessment - General Requirements for Accreditation Bodies Accrediting Conformity Assessment Bodies.

3.2.2 The contractor shall provide an accrediting body that demonstrates experience in assessing forensic laboratories including federal government forensic laboratories such as, but not limited to the Department of Justice, Federal Bureau of Investigation, Department of Homeland Security, and Department of Defense forensic laboratories.

3.2.3 The contractor shall provide experienced, currently trained and competent assessors for assessing the Ghana Police Service Forensic Laboratory. The assessors’ training shall be documented and demonstrate that assessors have successfully completed an established formal training program on the interpretation of ISO/IEC 17025 requirements. The Lead Assessor shall also be knowledgeable in interpreting the requirements of the accrediting body.

3.3 Meetings and Reports

3.3.1 The assessment team shall meet with the responsible Contracting Officer’s written designee and Ghana laboratory representative(s) prior to start of the assessment and at the conclusion of the assessment. The contractor shall also participate in technical interchange meetings, to be scheduled upon request of the responsible Contracting Officer Representative or Technical Manager. The contractor shall document and provide minutes to the responsible contracting officer and written designee in accordance with CDRL A00E.

3.3.2 The contractor shall prepare and provide an assessment report (CDRL A00E) to the contracting officer and written designee no later than 15 days after the on-site assessment. This report shall include, but not limited to non-conformances, non-compliances, gap analysis, and observations identified during the assessment. The report shall also include the laboratory’s competency in performing tests and calibrations. The specific test and calibration performed shall be identified in the report. The contractor shall provide and include a checklist of non-compliances and gap analysis with the assessment report.

3.4 Option Year A. The contractor shall perform full accreditation assessment to comply with ISO/IEC 17025 - General Requirements for the Competence of Testing and Calibration Laboratories after all deficiencies have been addressed and corrected at the Ghana Police Services Forensic Laboratory in Accra, Ghana. If needed, the contractor shall perform a follow-up assessment and evaluate the effectiveness of the laboratory’s corrective actions prior to the full accreditation assessment. To maintain consistency, the contractor shall perform the follow-up and accreditation services from the same accrediting body that previously performed the on-site pre-assessment In Accordance With (IAW) paragraph 3.1 - 3.3 of this PWS.

4.0 WORK HOURS AND LOCATION.

4.1 The principal place of performance for conducting the on-site pre-assessment and any follow-on assessment for this effort is the Ghana Police Services Forensic Laboratory. The laboratory’s address is as follows: Forensic Science Laboratory, Criminal Investigations Department, Box 505, Accra, Ghana.

4.2 The contractor may be required to provide labor hours in excess of 40 hours per work week to include holiday and weekends, and/or during irregular times and shifts based upon CNTPO operations and exercises.

5.0 OTHER PERFORMANCE REQUIREMENTS

5.1 Defense Base Act Insurance: All personnel performing duties Outside the Continental United States (OCONUS) shall be included in and insured with a policy covering DBA requirements. DBA insurance for all personnel performing work OCONUS under this task order is required.

6.0 TEMPORARY DUTY TRAVEL

6.1 The Contractor shall perform TDY non-local travel, as required in the performance of this effort. Specific locations for travel include Accra, Ghana. All travel required and approved under this T/O will be paid IAW the Basic Contract by reimbursement to the contractor. The contractor shall ensure that all OCONUS travelers have an approved country clearance to enter the country for this mission as well as a Letter of Authorization (LOA) approved by the Contracting Officer (KO) prior to travel. Only required travel previously approved by the KO/COR/TM will be reimbursed under this T/O

6.2 The Contractor shall ensure that all employees in the SPOT database have a current DD Form 93, Record of Emergency Data Card, on file with both the Contractor and the designated Government official.

7.0 GOVERNMENT FURNISHED EQUIPMENT

7.1 None

8.0 SECURITY

8.1 All work performed under this T.O. shall be unclassified.

9.0 TASK ORDER DELIVERABLES.

The following deliverables are required as set forth in the Basic Contract:

*Copies are to be submitted electronically whenever possible. Recipients at a minimum should include the Contracting Officer’s Representative (COR) and Technical Monitor (TM). Send CDRL for TM to email: amic.cngt@langley.af.mil.

**Unless otherwise specified, number of days after the effective date of this T/O and are in calendar days.

9.1 Management Plan (CDRL A00G). The Contractor shall provide a management plan that shall define the management approach to plan and control for the basic and optional task order. The management plan shall delineate how the Contractor plans to accomplish the effort supporting the specific T/O, to include a breakout of Other Direct Costs (ODC), a milestone schedule, and a schedule for the planned expenditure of funds.

9.2 Contractor’s Progress Report (CDRL A002). A comprehensive progress report shall be delivered to the Task Order Manager (TOM) and Contract Officer Representative (COR). The report shall, at a minimum contain an overall schedule, the current status of funding on the T/O, accomplishments completed, any potential problems, and any lessons learned.

These reports shall be delivered in accordance with CDRL A002 Expenditure Report of the Basic Contract. These reports are due no later than the seventh (7th) calendar day after the completion of the basic and optional task order.

10.0 TASK ORDER UNIQUE DELIVERABLES

The following deliverables are required as stated in this task order:

Reference Due**

*Copies are to be submitted electronically whenever possible. Recipients at a minimum should include the Contracting Officer’s Representative (COR) and Technical Monitor (TM). Send CDRL for TM to email: amic.cngt@langley.af.mil.

**Unless specified otherwise, number of days after the effective date of this T/O and are in calendar days.

10.1 Minute Meetings (CDRL A00E). The contractor shall document and provide minutes to the contracting officer and written designee no later than one day after the meeting to the responsible contracting officer and written designee for the basic and optional task order.

10.2 Assessment Report (CDRL A00E). The contractor shall prepare and provide an assessment report to the contracting officer and written designee no later than 15 days after the on-site assessment for the basic and optional task order. This report shall include, but not limited to non-conformances, non-compliances, gap analysis, and observations identified during the assessment. The report shall also include the laboratory’s competency in performing tests and calibrations. The specific test and calibration performed shall be identified in the report. The contractor shall provide and include a checklist of non-compliances and gap analysis with the assessment report.

10.3 T/O Quality Control Plan (A00G). The contractor shall provide a draft specific T/O QCP as part of the response to the TORP for the basic and optional task order. The final plan shall be provided within 15 days after the date of the task order award. At a minimum, the T/O QCP shall address the following:

· QC Execution: The plan shall not be cursory, but shall discuss specifically how the prime contractor shall execute its QC responsibilities. The T/O QCP shall include a clearly defined QC process, key performance indicators, QC schedules and QC personnel, by name, to include those that will be performing subcontractor oversight and oversight of activities in-theater. The plan shall address how QC trend analysis and tracking of corrective actions will accomplished.

· The T/O QCP shall discuss the prime's management activity that will provide oversight and involvement in the QC process. QC personnel should not be buried in the organization, but should have a direct line to upper management.

· Reporting: Weekly status reports shall specifically discuss quality control activities over the reporting period and planned activities for the next period. Information shall specifically address WHO conducted the QC, WHEN was the QC executed, HOW was the QC executed and WHAT the findings and corrective actions were. Trends overtime shall be discussed.

· Invoice Quality Control and Review: The contractor shall discuss how invoice reviews will be conducted, to include discussion on how the primes, subcontractor and supplier supporting data will be reviewed for consistency with task order requirements and the contractor's approach to execute the task order.

10.2 Master Schedule (A00G). The Contractor shall create, maintain, and provide a Master Schedule for Government approval for the basic and optional task order. The schedule shall cover all phases of the project from kick off to task order close out. The Master Schedule shall include a baseline schedule and shall be maintained throughout the course of the task order. The schedule shall cover all phases of the project from kick off to task order close out. The plan shall be provided 20 days prior to start of the task order. The Contractor’s Master Schedule shall include; but not be limited to, the following information:

· Timeline for providing proposed staffing

· Timeline for procurement of equipment

· Timeline for development of the Integration and Implementation Plan

· Timeline for Installation and Integration

· Timeline for system Test and Acceptance

· Timeline for Training

· Repair Concept and Turn Around Schedule

· Milestones for T/O Deliverables

Changes to the baseline schedule shall be fully documented and approved by the Government.

APPENDIX C

PERFORMANCE REQUIREMENTS SUMMARY MATRIX

PERFORMANCE

OBJECTIVE

Performance meets all technical and functional requirements, and is highly responsive to changes in technical direction and/or the technical support environment

Personnel qualifications, assessments, evaluations, analyses, recommendations, and related input are thorough, reliable, highly relevant to T/O requirements, and consist of substantial depth and breadth of subject matter expertise.

Deliverable reports contain all required data and meet all applicable CDRL requirements Contractor technical performance meets all T/O requirements.

Adequate Key Personnel with appropriate qualifications including security clearances provided at least 95% of time. Problems that are encountered are minor and resolved in a satisfactory manner.

EXCEPTIONAL

Performance meets all and exceeds many T/O requirements. Performance delivered with no required re-performance/rework 99% of time; problems that are encountered are minor and resolved in a highly effective manner.

VERY GOOD

Performance and deliverables meet all and exceed some T/O requirements. Performance delivered with no required re-performance/rework at least 97% of time; problems that are encountered are minor and resolved in an effective manner.

SATISFACTORY

Performance and deliverables meet all T/O requirements. Performance delivered with no re-performance/rework at least 95% of time; problems that are encountered are minor and resolved in a satisfactory manner.

MARGINAL

Some T/O requirements not met and/or performance delivered with re-performance/rework required more than 20% of time. Problems encountered were resolved in a less than satisfactory manner.

UNSATISFACTORY

Many T/O requirements not met. Numerous re-performances/rework required. Substantial problems were encountered and inadequate corrective actions employed.

Services Assignment of performance rating for schedule criteria:

EXCEPTIONAL

T/O milestones/ performance dates met or exceeded 99% of time (excluding government caused delays)

VERY GOOD

T/O milestones/ performance dates met or exceeded at least 97% of time (excluding government caused delays)

SATISFACTORY

T/O milestones/ performance dates met or exceeded at least 95% of time (excluding government caused delays)

MARGINAL

T/O milestones/ performance dates met less than 95% of time (excluding government caused delays)

UNSATISFACTORY

T/O schedule/performance dates met less than 80% of time

(excluding government caused delays)