Attachment 32 - FINAL PWS SRF Attachment 21.docx

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Attached to
Japan Support Services Federal contract opportunity
Solicitation number
N0040620R0034
Issued by
Department of the Navy Naval Supply Systems Command

About this file

This performance work statement and related federal contract opportunity outline requirements for program analyst and support services at the Ship Repair Facility-Japan Regional Maintenance Center in Yokosuka, Japan. The performance work statement specifies tasks including records management, customer service, and document control. It requires a program analyst with knowledge of records management programs, naval organization, and Microsoft Office software. The federal contract opportunity is a solicitation open to eligible 8(a) participants seeking temporary contract labor in areas such as logistics, IT, accounting, and facilities management at SRF-JRMC facilities in Yokosuka and Sasebo, Japan. The Department of the Navy Naval Supply Systems Command is listed as the contracting agency. Responses were due by the date specified in the solicitation, and award of an indefinite delivery/indefinite quantity contract is anticipated.

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N0040620R0034 Amend 0005.pdf PDF
N0040620R0034 Conformed through Amend 0004.pdf PDF
N0040620R0034 Amend 0004.pdf PDF
Attachment 38 - FINAL PWS.docx DOCX document
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N0040620R0034 Amend 0001.docx DOCX document
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Attachment 8 - FINAL PSNS_TASK3.docx DOCX document
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N0040620R0034 Solicitation.pdf PDF
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Attachment 12 - FINAL PSNS_TASK7.docx DOCX document
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PERFORMANCE WORK STATEMENT

TASK TITLE: Ship Repair Facility Japan Regional Maintenance Center (SRF-JRMC) Program Analyst Yokosuka Code 1100

TECHNICAL SPECIFICATIONS

1. SCOPE: The objective of this Performance Work Statement (PWS) is to provide Program Analyst IV to Records management branch of Code 1130 in support of Ship Repair Facility – Japan Regional Maintenance Center (SRF-JRMC), Yokosuka missions.

2. PLACE OF PERFORMANCE:

a. Applicable Ships: SEVENTH FLEET Forward Deployed Naval Force (FDNF) ships, Yokosuka, Japan

b. Location of Majority of Work: SRF areas and aboard ships berthed or dry docked at Yokosuka Naval Base, Japan.

Attachment 32

3. SPECIFIC TASKS:

Task 1 – Records and Information Management Assist the Command Records Manager to execute command document control programs including, but not limited to directives, forms, correspondence, library and mail, and records under the cognizance of the command. This includes serving as a subject matter expert on official general correspondence files, assisting with analysis, interpretation, and assist implementation of DOD and DON records management program.

Uses a wide variety of techniques for fact-finding (e.g., work flow charting, task analysis, statistical analyses, and systems analysis, etc.) to research and develop resolutions to identified program or project concerns or problems. Conducts research, Special studies, process reviews (manual and electronic) and program self-assessments throughout the command. Analyzes findings and develop sound written recommendations for improvements, including identifying corrective action or plan of action and milestones to complete outstanding actions. Coordinates, plans, carries out, and completes actions to achieve recommended improvements by the Command Records Manager.

Analyzes written documents (forms, directives, etc.) prepared by all command departments to ensure required standardization and consolidation to effect maximum cost effectiveness. Prevents creation of or eliminates unnecessary or inefficient documents (directives, publications, correspondence, forms, etc.) by consolidating, simplifying or standardizing where appropriate.

Contractor will conduct an annual review or inventory of command program documents to determine the continuing need; duplication; revision; improvement; or elimination; and reports findings to the Command Records Manager for action. Maintains and publishes an annual report of all current directives, publications, manuals, and active forms.

Performance goals for Task 1 are as follows:

Process an average of one (1) transaction per hour.

Task 2 – Customer Service Contractor will provide prompt, professional, and courteous service to customers, and ensures they have timely responses to questions and access to needed reference materials. Guides personnel on availability of existing documents, publications, format, templates, design, etc., and policy regarding development, printing, etc.

Provides guidance for developing or revising program documents and works with designated department personnel on applicable information; providing support needed to meet management objectives and higher level or command policy requirements.

Performance goals for Task 1 are as follows:

Process an average of one (1) transaction per hour.

Knowledge, Skills, and Abilities Required:

(1) Ability to establish and maintain effective relationships with coworkers, supervisors, representatives of other activities or commands, managers, and higher echelon employees, to resolve routine problems and provide assistance on routine matters. Knowledge of proper handling procedures for unclassified and classified material, to enable protecting, storing and handling in accordance with higher level and command written directives.

(2) Knowledge in modernizing records management functions by managing the transition of command paper records to electronic records.

(3) Working with Information Technology (IT) office on electronic recordkeeping requirements, records management applications, as well as the technology challenges of accessing and maintaining records over time.

(4) Knowledge of the standard naval shipyard organization, and command mission, functions, structure, program goals, objectives, work processes, procedures, and administrative operations.

(5) Skill in conducting records management training to classes and groups sufficient to facilitate records and information management program administration.

(6) Knowledge and skill in using management information systems(s), office automation systems and processes, computer software applications (i.e., Microsoft Windows, Word, Excel, SharePoint, Visio and Access, Adobe Pro, etc.), principles and techniques in support of program operations.

4. OVERTIME: The Contractor should anticipate working more than 40 hours per week 10% of the time during the period of performance (overtime hours nor anticipated to exceed 10 per week). Authorization must be obtained from the PCO, COR or ACOR prior to any hours worked over 40 hours per week.

5. SECURITY: The highest level of security required for this task is NACI

6. SAFETY PROCEDURES/ REGULATIONS: There are rare instances where work will be performed in an industrial environment as well as on board a US Navy vessel in which industrial work in ongoing. The industrial environment work regularly involves use of personal protective equipment (PPE), frequent exposure to hazardous electrical voltages, large rotating machinery elements, electromagnetic radiation from high powered transmitters, explosives, flammable or incendiary materials, potentially hazardous material, work inside enclosed spaces, In Danger to Life and Health (IDLH) spaces, and work on masts and antenna platforms. The contractor is responsible for the safety of their employees.

7. PRODUCTS/DELIVERABLES: The contractor shall submit the following products/ deliverables as stated below and confer with COR on format of reports.).

Task
Insp Code
Accept Code
Delivery Location
Delivery Method
Product Brief
Due Date
Notes
All
Code 1100
Code 1100
SRF-JRMC
Email
Basic training in Microsoft suite
Upon award
Required for tasks
All
Code 1100
Code 1100
SRF-JRMC
Email
Certified Instructor
Upon award
Required for tasks
All
Code 1100
Code 1100
SRF-JRMC
Email
Training certificate in instructional systems design or curriculum development
Upon award
Required for tasks
All
Code 1100
Code 1100
SRF-JRMC
Email
Basic supervisor training
Upon award
Required for tasks
2
Code 1100
Code 1100
SRF-JRMC
Email to SRF-JRMC Admin
Training results and metrics
Weekly, monthly, and quarterly

7.1. Monthly Status Report: The Contractor shall submit a monthly timekeeping report to the COR, no later than the 10th working day of the following month that includes leave and overtime for all PWS awarded to date:

8. PERFORMANCE REQUIREMENTS SUMMARY:

Contractor performance objectives are summarized in the following table. Additional performance requirements may be added for individual PWS.

PERFORMANCE ELEMENT
PERFORMANCE REQUIREMENT
SURVEILLANCE METHOD
ACCEPTABLE QUALITY LEVEL
INCENTIVES/ DISINCENTIVES
Personnel
Qualified staff provided within the timeframes specified in the PWS.
Verification by the COR
Greater than 95% of the PWS start dates are met by staff qualified to meet the specified task objectives.
Past performance will be considered in determining future PWS awards.
Contract Deliverables
Contract deliverables furnished as prescribed in the PWS, CDRLs, and PWS.
Verification by the COR
Greater than 95% of deliverables submitted timely and without rework required.
Past performance will be considered in determining future PWS awards.
Overall Contract Performance
Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR's annual performance report.
Assessment by the COR
All performance elements rated Satisfactory (or higher).
Past performance will be considered in determining future PWS awards.
Invoices
Invoices in accordance with contract procedures are timely and accurate.
Review and acceptance of the invoice
100% of the invoices are timely and accurate.
Past performance will be considered in determining future PWS awards.

GOVERNMENT FURNISHED EQUIPMENT: SRF-JRMC Yokosuka will provide sufficient government office space and IT/communications to execute assigned tasks.

File details come from the government source that posted it. Updated .