Attachment 61 - 012-PWS_DBC SECRETARY III.docx

Attachment 61

Performance Work Statement for Navy Medicine Readiness & Training Command Yokosuka Directorate of Branch Health Clinics Secretarial Support Services, Japan

1.0 SCOPE:

The contractor shall provide secretarial support level III to Navy Medicine Readiness & Training Command Yokosuka Directorate of Branch Health Clinics (DBHC), the Director of Nursing Service (DNS) and the Director of Dental Services.

1.1 APPLICABLE DIRECTIVES:

OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program, Navy Medicine Readiness & Training Command safety and regulations. FLCY safety regulations.

2.0 REQUIREMENTS

2.1 SPECIFIC TASKS:

TASK 1. SECRETARIAL SUPPORT SERVICES. Contractor shall provide general secretarial services to the Director of Branch Clinics (DBC), the Director of Nursing Service (DNS) and the Director of Dental Services (DDS). Contractor shall receive incoming calls and correspondence, directing to relevant personnel, and assist in the creation and dissemination of official correspondence, including new and one-of-a-kind reports, hospital instructions, memorandums, medical reports, letters, minutes, evaluations, fitness reports, awards and related correspondence, as well as manage the calendars of the relevant directors. Contractor is responsible for filing and retrieval of incoming and outgoing correspondence for DBC, DDS and DNS Directorates, and maintains and regularly updates files on all personnel assigned to the DBC, DDS and DNS Directorates, including recall bills, alpha rosters, fitness report tickler file and related databases and shall submit the daily DBC muster reports and monthly DBC recall bill. Performance goals for TASK 1 are as follow:

(1) Correspondence and database maintenance transactions shall have minimal errors.

(2) Perform daily tasks with minimal customer complaints.

(3) Process an average of twelve (12) transactions per hour.

PERFORMANCE REQUIREMENTS SUMMARY:

Standard Acceptable Quality Level (AQL) Surveillance Method Performance Measure

2.1 of the PWS

The following positive/negative incentives may be considered when evaluating Contractor performance: Positive: Favorable Past Performance Evaluation Letters of Recommendation Negative: Implement increased surveillance and/or Contractor reporting Termination for Default

3.0 SKILLS AND KNOWLEDGE REQUIRED FOR THE POSITION:

Contractor personnel shall possess the necessary secretarial knowledge and skills necessary to carry out all assigned administrative duties. Contractor shall possess the ability to present oral and written reports using the Microsoft Office Software suite and be able to type 40 wpm. Contractor shall be familiar with the Department of the Navy Correspondence Manual and Navy Performance Evaluation System instructions. Contractor will have the ability to learn and use multiple virtual meeting platforms available (e.g. MS Teams and Defense Collaboration Services).

4.0 GUIDELINES

4.1 The contractor shall abide by Navy Medicine Readiness & Training Command Yokosuka cleanliness, safety and health standards consistent with the requirements of OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program.

4.2 Federal, DOD, Navy, and local regulations, policies, standard, and precedents provide general guidance, but do not specify the approach to follow to accomplish the work. When guidelines are lacking, employee must generate new or improved methods to be tested, which may provide a basis for future guidelines. Considerable judgment is required in relating guidelines to the development of solutions to problems.

5.0 WORK HOURS:

Work shall normally take place during 0700-1500, 1ST Shift, Monday through Friday

6.0 PLACE OF PERFORMANCE:

Navy Medicine Readiness & Training Command Yokosuka, PSC 475 Box 6, FPO AP 96350-1600, Japan

7.0 WORK ENVIRONMENT AND PHYSICALDEMANDS:

Work is generally to be carried out in climate-controlled office spaces. Contractor personnel should be able to sit, stand and otherwise be physically able to carry out routine office work.

8.0 GENERAL SAFETY AND HOUSEKEEPING: Contractor personnel shall keep his/her work area in a clean, presentable, safe, and condition at all times. Adhere to Navy Medicine Readiness & Training Command Yokosuka policies and requirements.

9.0 CONTRACT SECURITY REQUIREMENT

The work under this PWS is considered as unclassified and the contractor's personnel shall possess a SECRET clearance. Purpose: Reference is hereby made to Navy awarded contracts requiring contractor access to Navy information systems, SBU information, areas critical to the operations of the command, and/or classified information. Although these contracts may not be classified, contractor employees are required to have obtained a favorably adjudicated National Agency Check with Local Agency and Credit Checks (NACLC) determination at a minimum. The Department of the Navy (DoN) has determined that all DoN Information systems are sensitive regardless of whether the information is classified or unclassified. A contractor whose work involves access to sensitive unclassified information warrants a judgment of an employee's trustworthiness. Therefore, all personnel accessing DoN Computer systems must undergo investigation for a position of trust to verify their trustworthiness. Also, Commands shall include Facility Access Determination (FAD) program requirements in the contract specifications when determinations for facility access only shall be required on the contractor employees. The following addresses those requirements for Security.

10.0 SECURITY CLEARANCE:

The work under this PWS is considered as unclassified and the contractor's personnel shall possess a SECRET clearance.

11.0 GOVERNMENT PROPERTY FURNISHED:

The government will provide, consumable supplies required for the tasks listed above, work space at the Naval Hospital, Yokosuka, PC workstations with computer.The contractor shall maintain the assigned space in a neat and orderly manner.

Contractor shall only use government-furnished facilities and equipment to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. Contractor shall not remove any government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer's Technical Representative or his/her designated representative.

12.0 GOVERNMENT MANAGEMENT OVERSIGHT:

Government management will provide general instructions on limitations, deadlines, how the work is to be completed. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. The contractor's employees will independently carry out the assignments. Completed work will be spot-checked by Government management for adherence to procedures, accuracy and completeness.

13.0 CONTRACTING OFFICER’S REPRESENTATIVE

The Contracting Officer hereby designates the following individual as contracting Alternate Officer’s Representative (ACOR) for this contract.

Alternate Contracting Officer’s Representative:

Voice Phone:

E-mail: