Attachment 50 - 001. PWS Clerical Services HR.docx
DOCX document 24 KB Posted
- Attached to
- Japan Support Services Federal contract opportunity
- Solicitation number
- N0040620R0034
About this file
This performance work statement and related federal contract opportunity outline requirements for administrative support services at the U.S. Naval Hospital Yokosuka in Japan. The performance work statement details two primary tasks for a contractor to assist the Human Resources Department with workforce management and clerical support services. Requirements include assisting with personnel actions, recruitment, tracking programs, and maintaining personnel records and databases. The contractor must have skills in Defense Civilian Personnel Data System and office automation software. The federal contract opportunity is a solicitation for various support services at naval facilities in Japan, including solid waste support, warehouse support, and IT and logistics services. The acquisition is limited to eligible 8(a) participants and offers an indefinite delivery/indefinite quantity contract for firm-fixed price services. The solicitation provides details on the required services and notes that no telephone, fax, or hard copy submissions will be accepted.
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Text version
Attachment 50
Performance Work Statement for U.S. Naval Hospital Yokosuka Human Resources Department Administrative Support Services: Japan
1.1 SCOPE: The Contractor shall provide clerical services for the Human Resources Department.
1.2 APPLICABLE DIRECTIVES:
OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program, USNH Yokosuka safety and regulations.
2.1 SPECIFIC TASKS:
a. TASK 1. WORKFORCE MANAGEMENT ASSISTANT. Under the direction of the Contracting Officer Representative (COR), the Contractor will assist the Workforce Management Specialist at Naval Hospital Yokosuka, Japan with a wide variety of interrelated administrative assignments. The Contractor will provide assistance to manpower personnel administration in the administration of end strength controls, manning and administrative support on various data calls. The Contractor will perform work involved in initiating actions affecting United States Civilian Services (USCS) personnel. The Contractor will assist in reviewing and preparing internal Request for Personnel Action (SF-52) and for submission through the use of Defense Civilian Personnel Data System (DCPDS) for initiating recruitments, transfers, separations, etc. The Contractor will assist in conducting in-brief during Command Orientation advising new employees and supervisors of available civilian personnel services and performance management systems. (50%)
b. TASK 2. CLERICAL SUPPORT SERVICES. Under the direction of the Contracting Officer Representative (COR), the Contractor will compile approved Position Management Action Request (PMAR) forms and generate required documents to process required personnel action. Specific duties associated with recruitment of USCS positions include: establishment of qualification requirements based on position descriptions and work situations when preparing RPAs, review and distribution of vacancy announcements, review of certificates and applications. The Contractor will assist in tracking authorized onboard workforce and keeps management informed of authorization issues. The Contractor will gather and evaluate factual, historical and statistical data and generate reports for the Position Management Board, managers, and supervisors. The Contractor will track various personnel programs for USCS personnel: Overseas Tour Extension, Family Member Tour Expiration, Leave without Pay (LWOP), Resignation, Incentive Awards, Length of Service Award and Civilian of the Quarter/Year Awards by coordination with the local services HRO. The Contractor will assist maintain and monitor the civilian overseas extension database to ensure notifications are made in a timely manner. The Contractor will notify the employees and supervisors of extension expiration dates and provide administrative instructions on extensions/non-extensions. The Contractor will maintain internal case files on recruitment, personnel records and reports. Updates and maintains records of personnel actions through the use of a variety or reports in Excel and Access. The Contractor will maintain all data regarding positions and personnel information, updating and making changes as required. Produces various existing personnel reports available from the system and develops new reports as required. (50%)
| Task |
| Performance Standards |
| Acceptable Quality Levels |
| Methods of Surveillance |
| Workforce Management Assistant (PWS 2.1) |
| Review and prepare internal request for personnel action and submission through DCPDS |
| 95% |
| COR will conduct monthly file reviews, periodic inspections, customer complaints |
| Clerical Support Services |
| Track Various personnel programs for USCS personnel. Monitor Civilian overseas extension database. |
Maintain and update internal case files on recruitment , personnel records and reports
| 95% |
| COR will conduct monthly file reviews, periodic inspections, customer complaints |
3.0 SKILLS AND KNOWLEDGE REQUIRED FOR THE POSITION:
The Contractor personnel shall possess the clerical knowledge and skills necessary to carry out all assigned duties.
Knowledge of Defense Civilian Personnel Data System (DCPDS) and related civilian personnel data systems in order to generate and/or initiate Request for Personnel Actions. Ability to communicate orally and in writing in order to obtain and provide information related to organizational, administrative and procedural matters.
Knowledge of various office automation software, practices and procedures in order to compile reports, produce charts and graphs, monitor project or program status. Guidelines are basic Office of Personnel Management (OPM), Department of Defense (DOD), Department of the Navy (DON) and Bureau of Medicine and Surgery (BUMED) policies, instructions and regulations. Guidelines are not completely applicable to all work or have gaps in specificity. The incumbent must be able to read and apply policies, regulations, laws, and work directions to specific cases or problems. Position provides incumbent access to Information Technology (IT) systems designated per SECNAV MSSl0.30 at IT Level II. As an administrative clerk incumbent will access the Defense Medical Human Resources System (DMHRSi), Standard Labor Data Collection and Distribution Application (SLDCADA), and other IT systems that may hold Personally Identifiable Information (PII) and Healthcare Insurance Portability and Accountability Act (HIPAA) information. Access to these and other IT Level II systems require incumbent to complete a Standard Form (SF) 86 and receive a favorable T3 background investigation determination for employment.
4.0 GUIDELINES
4.1 The Contractor shall abide by USNH Yokosuka s cleanliness, safety and health standards consistent with the requirements of OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program.
4.2 Federal, DOD, Navy, and local regulations, policies, standard, and precedents provide general guidance, but do not specify the approach to follow to accomplish the work. When guidelines are lacking, employee must generate new or improved methods to be tested, which may provide a basis for future guidelines. Considerable judgment is required in relating guidelines to the development of solutions to problems.
5.0 WORK HOURS:
Work shall normally take place 0700-1600 Monday –Friday.
6.0 PLACE OF PERFORMANCE:
The normal place of performance is at U.S. Naval Hospital Yokosuka, Japan, building 1400.
7.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Work is generally to be carried out in climate-controlled office spaces. The Contractor personnel should be able to sit, stand and otherwise be physically able to carry out routine office work.
8.0 GENERAL SAFETY AND HOUSEKEEPING: The Contractor personnel shall keep his/her work area in a clean, presentable, safe, and condition at all times. Adhere to USNH Yokosuka s policies and requirements.
9.0 CONTRACT SECURITY REQUIREMENT
The work under this PWS is considered as unclassified and the contractor's personnel shall possess a SECRET clearance.
11.0 ALTERNATIVE CONTRACTING OFFICER'S REPRESENTATIVE (COR):
11.1 The ALTERNATIVE Contracting Officer hereby designates the following individual as Contracting Officer s Representative (COR) for this PWS.
Will be provided upon award.
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