Attachment 46 - FINAL PWS.docx

Attachment 46

PERFORMANCE WORK STATEMENT

U.S. Naval Hospital Okinawa Materiel Management Department Programmatic Support Services: Japan Materiel Management Department, Supply Technician

1.0 SCOPE:

The contractor shall provide supply technical support services to U.S. Naval Hospital, Okinawa.

1.1 APPLICABLE DIRECTIVES:

OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program, III MEF Okinawa safety and regulations. FLCY safety regulations.

1.2 ACRONYMS AND ABBREVIATIONS:

ADS Automated Data Systems AQL Acceptable Quality Level AHLTA Armed Forces Health Longitudinal Technology Application AT Annual Training BUMED US Navy Bureau of Medicine and Surgery CDRL Contract Data Requirement List CFP Contractor Furnished Property CFR Code of Federal Regulations CHCS Composite Healthcare System CMC Command Master Chief COR Contracting Officers Representative DBSS Defense Blood Standard System DEERS Defense Enrollment Eligibility Reporting System DFAR Defense Acquisition Regulation DMLSS Defense Medical Logistics Standard Support DBMS Database Management System DFAS Defense Finance and Accounting Service DMHRS Defense Medical Human Resources System DMLSS Defense Medical Logistics Support DOD Department of Defense DODAAC Department Of Defense Activity Address Code DON Department of the Navy EAS IV Expense Assignment System ECAT Electronic Catalog FAD Facility Access Determination FAR Federal Acquisition Regulations FLC Fleet Logistics Center FLCY Fleet Logistics Center Yokosuka FNLH Foreign National Labor Hires FSO Facility Security Officer GCPC Government-wide Commercial Purchase Card GFE Government Furnished Equipment GSA General Service Administration HEDIS Healthcare Effectiveness Data and Information Set HIPAA Heath Insurance Portability and Accountability Act IAW In Accordance With ICF Individual Credential Files IPF Individual Professional Files ICDB Integrated Clinical Database IMD Information Management Department IMRD Information Resource Management Department ISSOP Inter Service Support Program JPAS Joint Personnel Adjudication System CAHO Joint Commission on the Accreditation of Healthcare Organization M2 Military Health System Management Analysis and Reporting Tool MBU Mother Baby Unit MMD Materials Management Department MTF Military Treatment Facility MS Microsoft MHS Military Health System NACLS National Agency Check, Local Agency Check and Local Credit Check NAVOSH Navy Occupational Safety & Health NAVHOSP Naval Hospital NCRP Navy Customer Relations Program NISP National Industrial Security Program NMIMC Naval Medical Information Management Center PAO Public Affairs Office PC Personnel Computer PII Personally Identifiable Information PPD Purified Protein Derivative QCP Management/Quality Control Plan:

RAS Regiment Aid Station SECNAV Secretary of the Navy SOFA Status of Forces Agreement SPS Standard Procurement System TA Technical Assistant TAD Temporary Assigned Duty TRICARE U.S. Military Members Family and Retirees Health Insurance Plan USFJ United States Forces, Japan USNH US Naval Hospital WAWF Wide Area Work Flow VAR Visit authorization request

2.0 REQUIREMENTS

2.1 SPECIFIC TASKS:

TASK 1. SUPPLY TECHNICAL SUPPORT SERVICES. Contractor shall provide supply technical, material management and causative research on supplies located in and disseminated throughout U.S. Naval Hospital Okinawa. Contractor shall review, process and fill in-house supply requisitions, support inventory/storage management, cataloging and property utilization efforts. The contractor shall assist reporting of development, procurement, compliance, tracking, evaluation and renewal of contract, contract performance and maintenance of contract records/files. Contractor shall assist in requirements determination and forecasting, as well as identification, segregation distribution of material to end-users in an automated logistics environment. Duties also include the segregating, labeling and storage of material in accordance with local policy.

Approximately 18,294 TASK 1 transactions shall require processing during the period of performance. Performance goals for TASK 1 are as follows:

1) Process an average of nine (9) TASK 1 transactions per hour.

2) Maintain local stock records to highly improve visibility and availability of material.

3) Safeguard material, items and equipment, challenging unauthorized personnel.

4) Maintain work areas in a clean and orderly fashion.

TASK 2: SUPPLY TECHNICAL SUPPORT SERVICES. Contractor shall provide supply technical, material management and causative research necessary to support medical and dental consumables inventory management for the MMD warehouse and Kanban Supply System at Okinawa and Branch Health Clinics (BHCs). Contractor shall assist in the daily maintenance of storage areas, inventory, and replenishment of medical and dental supplies in both warehouse and patient care areas. The contractor shall will also assist with tracking Prime Vendor, ECAT, GSA, and Open Market orders and submit reports on actions taken to resolve shipment discrepancies. The contractor shall will utilize the Defense Medical Logistics Standard Support (DMLSS) automated data management systems as the primary tracking and reporting system. The Contractor shall utilize the DMLSS barcoding system to perform departmental inventories and shall will replenish the empty bins within six hours. The Contractor shall will communicate with departments and the Inventory Manager to adjust par levels in accordance with local guidance and assist with adding new medical items to the inventory as necessary. The contractor should be able to arrange, label and categorize any new items and make barcoding system updates to reflect newly added supplies. Contractor should be able to make physical adjustments to the Kanban system to accommodate new and deleted items as needed. The Kanban system can accommodate specialty items. For this reason, the contractor shall assist the supply petty officer with mandatory source screening and GCPC waiver process to obtain those items. Contractor shall will utilize DMLSS to research, pick, catalog, and stock items in conjunction with warehouse operations. Contractor shall operate a forklift and government vehicle when required. The contractor shall ensure visuals or standard work aids are available in each area, and also provide departmental training on the daily use of the Kanban system upon request or as needed.

Approximately 216,000 TASK 1 & 2 transactions shall will require processing during the period of performance.

Performance goals for TASK 1 & 2 are as follow:

2) Process an average of twenty (9) transactions per hour as reference to TASK 1.

3) Process an average of forty (40) transactions per hour as reference to TASK 2.

4) Ensure 100% program compliance with NAVSUP and BUMED requirements.

5) Ensure Warehouse maintains stock levels of 95% inventory.

6) Safeguard material, items, and equipment, challenging all unauthorized personnel.

3.0 SKILLS AND KNOWLEDGE REQUIRED FOR THE POSITION:

Contractor personnel shall possess the necessary supply technical skills to carry out all supply duties and be proficient in such areas as inventory control, supply distribution, storage and shipping, cataloging, and preservation and packaging.

Personnel processing TASK 2 transactions shall possess a valid forklift operator’s license for the size vehicle to be operated. Contractor’s personnel shall also possess a valid USFJ driver’s license and U.S. Government Motor Vehicle permit (Optional Form OF346) in order to operate light truck, step-van or sedan to transport requisitioned material to end-user spaces.

PERFORMANCE REQUIREMENTS SUMMARY:

Standard

Acceptable Quality Level (AQL)

Surveillance Method

Performance Measure

Completed closeout of contract folders will be reported to the Warehouse Supervisor for action.

Completion of all MMD Warehouse, Kanban, and Branch Healthcare Clinics tasks will be reported to the Warehouse Manager for action.

Standard

Surveillance Method

Frequency

Acceptable Quality Level (AQL)

Personnel

Qualified staff provided within the timeframes specified in the task orders.

Contract Deliverables

Friday support/ Quality/Timeliness 100% Compliance

Positive:

- Favorable Past Performance Evaluation

- Letters of Recommendation Negative:

- Implement increased surveillance and/or Contractor reporting

- Termination for Default

4.0 GUIDELINES:

4.1 The contractor shall abide by USNHO cleanliness, safety and health standards consistent with the requirements of OPNAVINST 5100.19, 5100.23 and 5090.1 series, ISO 14001, USNAVSHOP OKINAWAINST 4010.3, 5100.1, and 6770.1 series.

4.2 Federal, DOD, Navy, and local regulations, policies, standard, and precedents provide general guidance, but do not specify the approach to follow to accomplish the work. When guidelines are lacking, employee must generate new or improved methods to be tested, which may provide a basis for future guidelines. Considerable judgment is required in relating guidelines to the development of solutions to problems.

5.0 WORK HOURS:

5.1 Monday through Friday between, 0700-1600 or 0730-1630 with an uncompensated 1 hour lunch.

5.2 In the event that the contractor is prevented from performance as the result of an Executive Order or an administrative leave determination (e.g., weather related closing, delayed opening or early closure) that applies to the using activity, such time may be charged to the contract as a direct cost provided such charges are consistent with the contractor’s accounting practices.

6.0 PLACE OF PERFORMANCE:

U.S. Naval Hospital Okinawa, PSC 482 FPO AP 96362-1600, Japan.

7.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Work is generally to be carried out in warehouse spaces lacking climate control, and which may include poorly-lit, dusty work environment. Contractor personnel shall be able to lift and carry 30 pounds unaided.

8.0 GENERAL SAFETY AND HOUSEKEEPING:

Contractor personnel shall keep his/her work area in a clean, presentable, safe, and condition at all times. Adhere to USNAVHOSP OKINAWAINST 4000 series and 6700 series.

9.0 GOVERNMENT PROPERTY FURNISHED:

The Government shall provide, work space at the Naval Hospital, Okinawa, PC workstations with computer and Government-owned light trucks necessary for the accomplishment of assigned tasks. The contractor shall maintain the assigned space in a neat and orderly manner. Contractor shall only use Government-furnished facilities and equipment to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. Contractor shall not remove any Government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer’s Technical Representative or his/her designated representative.

10.0 SECURITY CLEARANCE: The work under this order is considered as classified and the contractor’s personnel shall possess a SECRET clearance.