Attachment 54 - 005-PWS.docx

Attachment 54

Performance Work Statement for Navy Medicine Readiness & Training Command Yokosuka Computer Programming Logistic Specialist Support Services: Japan

1.0 SCOPE: The contractor shall provide computer programming and Computer Logistic Support to Navy Medicine Readiness & Training Command Information Management Branch.

1.1 APPLICABLE DIRECTIVES:

OPNAVINST 5100 and 5090.1 series, ISO 14001, Navy Occupational Safety and Health (NAVOSH) Program, Navy Medicine Readiness & Training Command Yokosuka safety and regulations. FLCY safety regulations. SECNAV M-5239.2 series outlines requirements to for minimum annual continuing professional education credits.

2.0 REQUIREMENTS

2.1 SPECIFIC TASKS:

a. TASK 1. Integrated Logistics Support. Contractor will research and conduct analysis of the customer's request needs and perform technical research to identify, procure, and implement required replacement. Contractor will be responsible for ordering supplies, submitting equipment purchase packages, purchasing/renewing service/maintenance contracts, and all associated tasks. Contractor will provide all necessary asset movement data to appropriate personnel for update and tracking purposes. Contractor will respond to customer requests/schedule to relocate equipment within one hour of notification. Contractor will make regular trips between storage warehouses for restock, inventory, or long term storage of equipment, which will include driving on, and between bases. Contractor will provide necessary inventory and accounting data for all spaces containing Information Technolocay (IT) equipment to include customer use and storage spaces. Contractor will perform documentation and disposal of equipment to include hard drive destruction, scrap metal disposal, and HAZMAT disposal (i.e. Printer ink/toner and Laptop/Desktop batteries). Contractor, in coordination with the Navy Medicine Readiness & Training Command Yokosuka shipping/receiving division, will pack, stack, and wrap all IT Equipment being processed for disposal, shipping, or transfer to limit the possibility of any damage occurring to IT Assets while in transit. Contractor will unpack, tag, and store all newly received IT equipment with the appropriate Property Tag(s), ECN stickers, and classification level stickers. Contractor shall relocate/move IT Equipment to include new installation, asset replacement, refresh, and removal. Contractor will coordinate with Navy Medicine Readiness & Training Command Yokosuka Materials Management Department to ensure that newly received items are added to the Defense Medical Logistics Standard Support IM/IT inventory, and that all items removed from inventory for disposal/transfer are removed from the IM/IT Defense Medical Logistics Standard (DMLSS) inventory. Contractor will attend meetings as directed by the Contracting Officer Representative (COR). Process an average of (3) transactions per hour, or 24 transactions per person, per day -.

b. TASK 2. Electronics Technical Support. Contractor shall assemble and connect all hardware and peripheral components of computer workstations at various Navy Medicine Readiness & Training Command Yokosuka locations. Contractor shall perform basic configuration of workstations and peripherals to facilitate installation and/or replacement. Contractor shall check for missing or damaged parts and replace with available spares to bring equipment to an operating condition. Perform (.5) transaction per hour or

3.0 SKILLS AND KNOWLEDGE REQUIRED FOR THE POSITION: Contractor personnel shall possess computer programming knowledge and skills necessary to carry out all assigned Help Desk duties, including knowledge of Microsoft Windows, the Microsoft Office Suite, Microsoft Exchange Server Administrator, the Composite Health Care System (CHCS), Windows networking concepts such as Windows NT/2000 Server, Active Directory and use of Ethernet in the local area network. Contractor must be certified at the level of an Information Assurance Technical Level II technician in accordance with DOD 8570.01. Contractor shall maintain the requisite certification or approved higher level certification for the duration of the contract period. Additionally, the contractor shall complete, at no additional cost to the government, the minimum 40 continuing education hours as stipulated in SECNAV M-5239.2.

4.0 GUIDELINES:

4.1 The contractor shall abide by Navy Medicine Readiness & Training Command Yokosuka cleanliness, safety and health standards consistent with the requirements of OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program.

4.2 Federal, DOD, Navy, and local regulations, policies, standard, and precedents provide general guidance, but do not specify the approach to follow to accomplish the work. When guidelines are lacking, employee must generate new or improved methods to be tested, which may provide a basis for future guidelines. Considerable judgment is required in relating guidelines to the development of solutions to problems.

5.0 WORK HOURS: Work shall normally take place during 1ST Shift, Monday through Friday.

6.0 PLACE OF PERFORMANCE: The normal place of performance is at Navy Medicine Readiness & Training Command Yokosuka, PSC 475 Box 6, FPO AP 96350-1600, Japan or The normal place of performance is at N35275 Branch Health Clinic, Iwakuni1-Chome Hanyuchi, Misumi-Cho Iwakuni-Shi, Yamaguchi-Hen, Japan 740-0025

7.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS: Work is generally to be carried out in climate- controlled office spaces. Contractor personnel should be able to sit, stand and otherwise be physically able to carry out routine office work.

8.0 GENERAL SAFETY AND HOUSEKEEPING: Contractor personnel shall keep his/her work area in a clean, presentable, safe, and condition at all times. Adhere to Navy Medicine Readiness & Training Command Yokosuka policies and requirements.

9.0 CONTRACT SECURITY REQUIREMENT: The work under this order is considered as classified and the contractor's personnel shall possess a SECRET clearance.

10.0 GOVERNMENT FURNISHED PROPERTY: The Government will provide, consumable supplies required for the tasks listed above, work space at the Naval Hospital, Yokosuka, PC workstations with computer and government-owned light trucks necessary for the accomplishment of assigned tasks. The contractor shall maintain the assigned space in a neat and orderly manner. Contractor shall only use government-furnished facilities and equipment to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. Contractor shall not remove any government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer's Technical Representative or his/her designated representative.

11. DELIVERABLES

Process an average of 24 transactions per day (PWS 2.1 Task 1 Contractor is in compliance with Quality Assurance Monitoring Plan (QCP) 97%

95%

Monthly file reviews by COR

Electronic technical support.

Contractor is in compliance with performing 83 transitions monthly, 95% Monthly file reviews, and close out tickets periodic inspections, customer Complaints – by COR

12.0 APPOINTMENT OF ALTERNATE CONTRACT OFFICER REPRESENTATIVE (ACOR):

Contracting Officer hereby designates the following individual as ACOR : Technical Assistant:

Voice Phone:

Email: