Attachment 47 - FINAL PWS.docx

Attachment 47

Performance Work Statement For U.S. Naval Hospital Okinawa Materiel Management Department Supply Support Services: Japan Materiel Management Department, Linen Supply Technician

1.0 SCOPE: The Contractor shall provide supply support to USNH Materiel Management Department.

1.1 APPLICABLE DIRECTIVES:

OPNAVINST 5100.19, 5100.23 and 5090.1 series, ISO 14001, USNAVHOP OKINAWAINST 4010.3, 5100.1, AND 6770.1 series.

1.2 ACRONYMS AND ABBREVIATIONS:

AQL Acceptable Quality Level BUMED US Navy Bureau of Medicine and Surgery COR Contracting Officers Representative DMLSS Defense Medical Logistics Standard Support DOD Department of Defense DON Department of the Navy FAD Facility Access Determination MMD Materials Management Department NAVOSH Navy Occupational Safety & Health PC Personnel Computer PPE Personal Protective Equipment USFJ U.S. Forces Japan USNH US Naval Hospital

2.0 REQUIREMENTS

2.1 SPECIFIC TASKS:

a. TASK 1. LINEN SUPPORT SERVICES.

The Contractor shall provide qualified technicians to support the inventory, retrieval, wanding, removal, and delivery of linen for all departments in Naval Hospital Okinawa Japan. The Contractor will after completion of processing, sorting, and assembling in the plant, segregate bundles by individual ownership or organization charge, placing bundles for individual customers in each bin. The Contractor shall receive items in the form of bundles and bulk lots and enter record of receipt. The Contractor shall check and count bulk lot items as received to verify submitted list. The Contractor shall load and unload on or off from delivery trucks. The Contractor shall assist in requirements determination and forecasting, as well as identification, segregation distribution of material to end-users in an automated logistics environment. Duties also include the segregating, labeling and storage of linen (to include hazmat) in accordance with USNAVHOSP OKINAWAINST 6770.1 series. The Contractor shall process an average of ten transactions per hour. The Contractor shall wear proper PPE to conduct transactions. The Contractor shall coordinate with Kinser Laundry and USNH Safety Office to mitigate improper items left in soiled laundry. Contractor shall check against laundry lists, examine for spot, tear, missing accessories and other damage, and annotate them on slips. The Contractor shall assist with preparation of reports covering receiving, production, and issuing operations.

b. TASK 2. SUPPLY TECHNICAL SUPPORT SERVICES.

The Contractor shall provide supply technical, material management and causative research necessary to support inventory management of medical and dental consumables for the MMD warehouse and Kanban Supply System at Okinawa and Branch Health Clinics (BHCs). The Contractor shall perform various warehouse services as specified herein. Services include but are not limited to warehouse functions such as; Shipping/Receiving; Stacking/Storing; Loading and unloading trucks; Inventory Control; Picking; Packing; Retrieval and puta-way; Distribution; General housekeeping; Operating and Maintaining Material Handling Equipment (MHE); Utilize hand held scanners and barcodes. The Contractor shall assist in the daily maintenance of storage areas, inventory, and replenishment of medical and dental supplies in both warehouse and patient care areas. The Contractor will also assist with tracking orders and submit reports on actions taken to resolve shipment discrepancies. The Contractor will utilize the Defense Medical Logistics Standard Support (DMLSS) automated data management systems as the primary tracking and reporting system.

The Contractor will utilize the DMLSS to compare packing slip with the contract and the shipping documents/proof of receipt (DD250)/maintenance duration (as applicable)/contractor timesheets/hoursworked to verify that the goods or services invoiced have been received and are in accordance with the terms of the contract. The Contractor should be able to make physical adjustments to stock for accommodation new and deleted items as needed. The warehouse can accommodate specialty items. For this reason, the contractor shall assist the Inventory Manager with changes in any new items and create labels to reflect newly added supplies. The Contractor will utilize DMLSS to research, pick, catalog, deliver and stock items in conjunction with warehouse operations. The Contractor shall operate a forklift and government vehicle when required. Approximately 216,000 TASK 1 & 2 transactions will require processing during the period of performance.

Performance goals for TASK 1 & 2 are as follow:

1) Process an average of twenty (20) transactions per hour as reference to TASK 1.

2) Process an average of forty (40) transactions per hour as reference to TASK 2.

3) Ensure 100% program compliance with NAVSUP and BUMED requirements.

4) Ensure Warehouse maintains stock levels of 95% inventory.

5) Safeguard material, items, and equipment, challenging all unauthorized personnel.

PERFORMANCE REQUIREMENTS SUMMARY:

Standard Acceptable Quality Level (AQL) Surveillance Method Performance Measure

Completion of all linen inventory, retrieval, and delivery will be submitted to the Linen Supervisor.

Completion of all MMD Warehouse, Kanban, and Branch Healthcare Clinics and 3rd Dental Battalion. Tasks will be reported to the Warehouse Manager for action.

3.0 SKILLS AND KNOWLEDGE REQUIRED FOR THE POSITION:

The Contractor personnel shall possess the necessary supply technical skills to carry out all supply duties. Proficient in such areas as inventory control, supply distribution, storage and shipping, cataloging, and preservation and packaging. The Contractor personnel shall possess a valid USFJ driver’s license in order to operate a forklift, light truck, step-van or sedan. The Contractors will transport materials and equipment to and from the warehouse and/or end-user spaces.

4.0 GUIDELINES

4.1 The Contractor shall abide by USNHO cleanliness, safety and health standards consistent with the requirements of OPNAVINST 5100.19, 5100.23 and 5090.1 series, ISO 14001, USNAVSHOP OKINAWAINST 4010.3, 5100.1, and 6770.1 series.

4.2 Federal, DOD, Navy, and local regulations, policies, standard, and precedents provide general guidance, but do not specify the approach to follow to accomplish the work. When guidelines are lacking, employee must generate new or improved methods to be tested, which may provide a basis for future guidelines. Considerable judgment is required in relating guidelines to the development of solutions to problems.

5.0 WORK HOURS:

5.1 Monday through Friday: 0630-1530, 0700-1600, or 0730-1630 with an uncompensated 1 hour lunch.

5.2 In the event that the contractor is prevented from performance as the result of an Executive Order or an administrative leave determination (e.g., weather related closing, delayed opening or early closure) that applies to the using activity, such time may be charged to the contract as a direct cost provided such charges are consistent with the contractor’s accounting practices.

6.0 7.0 PLACE OF PERFORMANCE:

The normal place of performance is at U.S. Naval Hospital Okinawa, PSC 482, FPO AP 96362, Japan.

7.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Work is generally to be carried out in a warehouse atmosphere. The Contractor personnel should be able to stand and lift heavy equipment up to 75 lbs. daily using available resources and performing the proper safety precautions in order to carry out normal work functions.

8.0 GENERAL SAFETY AND HOUSEKEEPING: The Contractor personnel shall keep his/her work area in a clean, presentable, safe, and condition at all times. Adhere to USNAVHOSP OKINAWAINST 4000.2 series and 6770.1 series.

10.0 CONTRACT SECURITY CLEARANCE: The work under this order is considered as classified and the contractor’s personnel shall possess a SECRET clearance.

11.0 GOVERNMENT FURNISHED PROPERTY:

The Government will provide, work space at the Naval Hospital, Okinawa, PC workstations with computer and Government-owned light trucks necessary for the accomplishment of assigned tasks. The Contractor shall maintain the assigned space in a neat and orderly manner. The Contractor shall only use government-furnished facilities and equipment to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. The Contractor shall not remove any government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer’s Technical Representative or his/her designated representative.

12.0 PERSONAL APPEARANCE: The Contractor personnel shall comply with USNAVHOSP OKINAWAINST 4000.2B

13.0 PERFORMANCE STANDARDS:

Contractor performance objectives are summarized in the following table. Additional performance requirements may be added for individual PWS task orders.

Standard

Level (AQL)

Friday support/ Quality/ Timeliness 100% Compliance

Positive:

- Favorable Past Performance Evaluation

- Letters of Recommendation Negative:

- Implement increased surveillance and/or Contractor reporting

- Termination for Default