NIGP 91596: Web Page Design, Management and Maintenance Services

NIGP 91596 Web Page Design, Management And Maintenance Services is an Item code under which state and local governments solicit ongoing and project-based website design, redesign, migration, hosting, and maintenance—grounded in recent opportunities spanning university websites, municipal portals, transit authority digital platforms, and specialized government information systems. Issuing bodies include cities (Meriden CT, Lawrenceville GA, San Antonio TX, Milpitas CA), counties (San Mateo CA, Cherokee GA, Boulder CO, Fayette GA), special-purpose districts (Gulf Coast Protection District TX, Salem Area Mass Transit District OR), state agencies (Illinois Housing Development Authority, South Dakota DANR, South Dakota Public Utilities Commission, Texas Education Agency, Kentucky Department of Public Advocacy, Colorado Charter School Institute), and higher-education institutions (Red Rocks Community College CO, South Dakota State University, Texas Southern University, Albany State University GA, University of Georgia, MD Anderson Cancer Center TX). Recent solicitations emphasize WCAG 2.1–2.2 Level AA accessibility compliance, mobile-responsive design, content management systems (WordPress, Drupal, SharePoint migration), integration with existing government IT infrastructure (Microsoft 365, Azure Entra ID, active directory), ADA compliance, and security standards including NIST controls, SOC 2 Type 2 certification, and multi-factor authentication. Contract structures typically include design and development phases followed by annual maintenance and hosting retainers, with terms ranging from one to five years and optional renewals. Geographic activity concentrates in Texas, California, Colorado, Georgia, South Carolina, Kentucky, Michigan, Illinois, and South Dakota, with broader national representation across municipal and county systems.

Recent representative opportunities include the City of Meriden RFP 027-06 Website Redesign (RFP, proposals due August 7, 2026) seeking complete website redesign with decentralized content management and ADA compliance under a lump-sum professional services agreement with three-year initial term and options to extend five years total; Red Rocks Community College RFP 26-14-RFP01 Website Redesign, Development & Migration (RFP, proposals due May 12, 2026) for migration from Drupal 10.6.7 to WordPress or equivalent platform with user research, WCAG 2.2 Level AA compliance, and estimated five-year contract; the Illinois Housing Development Authority Housing Locator Website RFP (reissued June 24, 2026, proposals due July 27, 2026) requiring Microsoft Azure hosting, integration with City of Chicago's housing database, 40,000+ monthly searches across 21,000 listings, and Business Enterprise Program participation; Northside Independent School District RFP 2026-070 District Web Design, Development, and Implementation Services (RFP, proposals due May 13, 2026) for comprehensive redesign with Google Workspace integration, emergency alert capabilities, and multi-channel communications, serving 83 elementary, 21 middle, and 13 high schools; and Salem Area Mass Transit District RFP 26-006 Website Design (RFP, proposals due September 1, 2026) for federally funded website with 4.49 percent DBE utilization goal, non-proprietary hosting, and five-year term with optional three-year extensions. Evaluation criteria commonly weight qualifications and experience (15–35 percent), technical capability and approach (20–30 percent), cost (15–25 percent), and project references or similar past work (15–20 percent). The code spans a mix of public-facing redesigns, specialized government portals (licensing, utilities, property appeals, housing), internal intranet platforms, and marketing/communications integration; no single incumbent dominates recent activity, and competition remains open across qualified vendors from full-service digital agencies to specialized government web firms.