Group Long Term Disability Insurance

Broward County Human Resources Division is seeking a qualified firm to provide Group Long Term Disability (LTD) Insurance for approximately 6,115 benefit-eligible employees across 50 different county agencies. The procurement, identified as Project GEN2129113P1, requires a fully insured, employee-paid, after-tax voluntary LTD insurance plan effective December 31, 2025. The selected vendor will be responsible for comprehensive enrollment support, administration services, customer service, communications, and implementation support, with specific performance requirements including processing 98% of error-free claims within 30 calendar days and maintaining high customer service standards. The evaluation criteria will utilize a 100-point scoring system encompassing vendor experience (23 points), quality of service (13 points), implementation (5 points), performance measures (10 points), plan design (24 points), location (5 points), and pricing (20 points). Key dates include a revised solicitation closing date of August 1, 2025, at 2:00 p.m., with electronic submissions required through the BPRO Electronic Procurement System, and vendors encouraged to submit questions through the platform prior to the specified question due date.

The solicitation emphasizes procurement preferences for Small Business Enterprises (SBEs) and County Business Enterprises (CBEs), with certified vendors potentially receiving competitive advantages in the bidding process. Vendors must complete multiple certifications, including a Location Certification Form, Domestic Partnership Act Certification, and Criminal History Screening Practices Certification. Current participating vendors include Metropolitan Life Insurance Company (MetLife), Standard Insurance Company, Unum Life Insurance Company of America, and USAble Life. The current insurance coverage has 3,025 members enrolled, with an estimated monthly in-force volume of $19,512,220.83. While specific award value is not explicitly stated, the pricing worksheet and claims experience report suggest a substantial multi-year contract with potential for other public entities within Broward County to utilize the same contract terms. Vendors must meet comprehensive insurance requirements, including various liability coverages with minimum limits ranging from $500,000 to $2,000,000, and provide detailed security and operational documentation through an extensive ETS Vendor Security Questionnaire.