Attachment 36 - FINAL PWS Logistic Support Services.docx

Attachment 36

PERFORMANCE WORK STATEMENT

Central Sterile Supply Technician Services, 3d Dental Battalion, Naval Dental Center, Okinawa, Japan

1.0. Description of Services: Central Sterile Supply Technician (CSST) services for 3rd Dental Battalion, Naval Dental Center, Okinawa, Japan.

1.1. General Information:

1.1.1. Duty Hours: Services shall be provided Monday through Friday, between the hours of 0600 and 1630 hours. Services will be scheduled for an 8-hour period and provided an uncompensated 30-minute lunch break. In no instance will the Secretary be required to provide services in excess of 40 hours per week. To maintain continuity of services, the Secretary must be a full-time individual. Contractor may not provide more than one individual for this position; however, part time personnel may be considered on a case-by-case basis after award. The contractor need not provide back-up coverage for the Secretary during periods of absence that have been coordinated with the government.

1.1.3 Recognized Holidays:

1.1.3.1. Contract CSST will not be required to work on federally recognized holidays.

1.1.3.2. Contractor performance during III Marine Expeditionary Force (III MEF)/Marine Corps Installations Pacific (MCIPAC) special liberty periods. CSST services shall not be required during III MEF/MCIPAC special liberty periods.

PERFORMANCE REQUIREMENTS

2.0. Specific Tasks:

2.1.1. Receive, disassemble, and inspect for damaged reusable medical devices and surgical instrumentation. Additionally, receive and dispose of regulated medical waste, general waste, and soiled linen. The contractor shall be responsible for daily processing of items covered under the command infection control manual and command linen instruction, manufacturer’s instructions for use, BUMED Instruction 6300.10C (relevant changes/revision), BUMED Instruction 6220.9B (relevant changes/revisions), and other related instructions, regulations, etc.

2.1.2. Assemble and prepare a full range of specialty trays and instrument sets for general dentistry, oral surgery, periodontal surgery, endodontic surgery, orthodontics, pediatrics, facial pain, and biopsy procedures for proper sterilization utilizing inventory sheets.

2.1.3. Select correct wrapping or packaging material for dental devices and surgical instrument sets.

2.1.4. Select sterilization process in accordance with manufacturer’s instructions for use, BUMED Instruction 6300.10C (relevant changes/revision), BUMED Instruction 6220.9B (relevant changes/revisions), and other related instructions, regulations, etc. to include: Dry-Heat, Steam Sterilization, and high level disinfection.

2.1.5. Correctly label, seal, wrap, or place in instrument cassettes, peel packs, bur blocks, and trays items with appropriate chemical indicators, and process instruments according to the manufactures instructions for use (IFU) and under guidance from the Command.

2.1.6. Specialty trays and instrument sets include but are not limited to:

2.1.6.1. Operative cassettes with approximately 10-15 instruments per pack

2.1.6.2. Hygiene cassettes with approximately 7-10 instruments per pack

2.1.6.3. Endodontic and prosthodontic cassettes with approximately 8-15 instruments per pack

2.1.6.4. Oral surgery set ups with approximately 20-25 instruments per set up

2.1.6.5. Periodontics surgery set ups with approximately 30 instruments per set up

2.1.6.6. Hand piece sets

2.1.6.7. Various equipment as dental procedures require

2.1.7. Determine the correct method of decontamination according to the manufacturer’s instructions for use, BUMED Instruction 6300.10C (relevant changes/revision), BUMED Instruction 6220.9B (relevant changes/revisions), and other related instructions, regulations, etc. for proper removal of blood, tissue fragments, body fluids and other gross contaminants. Decontamination methods shall include mechanical debridement via wiping, soaking, rinsing, scrubbing, and using ultrasonic and washer decontamination/sterilizer equipment.

2.1.8. Examine all items after decontamination/pre-sterilization procedures to ensure that gross contaminants have been removed and that instruments function properly and that items are in good working condition and rust free.

2.1.9. Ensure that all dental instruments used in general dentistry; specialty areas (oral surgery, endodontics, orthodontics, periodontics, radiology, oral facial pain, periodontics, and prosthodontics), implants specialty instrumentation, and surgical instrumentation are properly labeled and identified in accordance with BUMED Instruction 6220.9B (relevant changes/revisions), and other related instructions, regulations, etc.

2.1.10. Receive sterilized trays, sets, and equipment from the sterilizer; check for integrity of sterilization, i.e. color changes on indicator tapes, external and internal indicators, biological indicators, challenge packs, dampness of packages; stock and properly store sterile items in the sterile storage room in accordance with Dental Treatment Facility (DTF) standard operating procedures SOP, BUMED Instruction 6220.9B (relevant changes/revisions), and other related instructions, regulations, etc.

2.1.11. Receive clean linen; verify what was received and the amount by type of linen. Provide a count of the linen turned in for laundry service and submit a laundry request to the Command Linen Manager.

2.1.12. Report new requirements to provide scrubs for new gains and discontinue requirements for personnel no longer working within the clinic to the Command Linen Manager.

2.1.13. Maintain the required quantities of linen on the shelf. Types of linen include surgical wraps, surgical towels, lab coats, scrub tops, scrub bottoms, and isolation gowns.

2.1.14. Comply with Occupational Safety and Health Administration (OSHA) regulations governing the wearing of personal protective equipment at all times when working in the decontamination area as indicated in the command infection control manual.

2.1.15. Assist government personnel in maintaining inventory of the Sterile Processing Department supply and communicate equipment needs to the clinic Supply Petty Officer on a clinic supply request.

2.1.16. Provide training to newly reporting staff members on clinic infection control guidelines and daily processes such as where to pick up and turn in scrubs, where to pick up and drop off instruments/packs, the clean side and dirty side of the Central Sterilization Room (CSR), and the location of supplies and cold sterilization solutions.

2.1.17. Comply with OSHA testing standards to coordinate the disposal of regulated medical waste. The contract employee will be responsible for packaging, handling, labeling, and communicating with the point of contact identified within the command instruction and/or Standard Operating Procedure to coordinate the time and date of medical waste pick-up to on-site storage facilities. The contract employee shall ensure the process is documented properly.

2.1.18. Perform physical duties to include, heavy lifting (50 lbs.), pushing/pulling wheeled carts weighing an average of 560 lbs.

2.2. MTF/DTF Training:

2.3. Additional training requirements are as follows:

2.3.1. The CSST providing service under this PWS shall undergo an orientation and shall complete mandatory Department of Defense Cyber Awareness Training annually required to access Department of Defense information technology systems. Orientation may be waived for personnel who have previously provided service for 3d Dental Battalion/U.S. Naval Dental Center, Okinawa.

DELIVERABLES SCHEDULE

QUALITY ASSURANCE SURVEILANCE PLAN

3.0. Purpose: To ensure that the Government has an effective and systematic method of surveillance for the services in the PWS. The Quality Assurance Surveillance Plan (QASP) will be used primarily as a tool to verify that the contractor is performing all services required by the PWS in a timely, accurate and complete fashion.

3.2. Critical performance process and requirements of the Central Sterile Supply Technician is the timely, accurate and thorough completion of all contract/PWS requirements.

3.3. Performance Standards:

3.3.1. Schedule – The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates and milestones established for the contract or task order(s).

3.3.2. Deliverables - The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract/PWS and the Quality Control Plan (QCP), if required by the contract, for the required content, quality, timeliness, and accuracy.

3.3.3. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

3.4. Surveillance Methods - The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic or inspection, and validated customer complaints.

3.5. Performance Measurement – Performance will be measured in accordance with the following table:

GENERAL QUALIFICATIONS

4.0. Contract employees are required to be a U.S. Citizen.

4.1 Security Clearance required secret

4.2 Healthcare worker shall possess and maintain current certification in one of the following: American Heart Association Basic Life Support (BLS) or American Red Cross Basic Life Support (BLS) for Healthcare Providers or American Heart Association or American Red Cross Healthcare Provider Course. HCWs who do not hold current certification must acquire certification prior to initiating contract performance. Web based classes do not meet these standards. A copy of the BUMED BLS instruction (BUMEDINST 1500.15f) is available at http://www.med.navy.mil/directives/Pages/BUMEDInstructions.aspx.

SPECIFIC QUALIFICATIONS FOR CENTRAL STERILE SUPPLY TECHNICIANS

5.0. Contractor employee shall possess either:

5.1. Certification as a sterilization technician as determined by the National Institute for the Certification of Healthcare Sterile Processing and Distribution Personnel or equivalent certifying agency (e.g., the International Association of Healthcare Central Services Materials Management, or the National Institute of Healthcare Sterile Processing and Distribution Personnel)

5.2. Experience of at least one year within the preceding three years as a sterilization technician.