Attachment 31 - FINAL PWS SRF Attachment 20.docx
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- Attached to
- Japan Support Services Federal contract opportunity
- Solicitation number
- N0040620R0034
About this file
This performance work statement and related federal contract opportunity outline requirements for contracted program analyst and administrative support services at the Ship Repair Facility-Japan Regional Maintenance Center in Yokosuka, Japan. Key tasks include performance report support, command pay and personnel clerk duties, travel support, and command awards processing. The contractor must have knowledge of various Navy personnel, pay, and travel systems and regulations. The anticipated contract type is fixed-price IDIQ, with a one year base period and four one-year options. Services will be competed under NAICS code 561320 with an 8(a) program set-aside. The performance work statement details qualifications, security requirements, deliverables, acceptance criteria, and surveillance methods for ensuring appropriate service levels.
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Text version
Attachment 31
PERFORMANCE WORK STATEMENT
TITLE: Ship Repair Facility Japan Regional Maintenance Center (SRF-JRMC) Program Analyst Yokosuka Code 1100
TECHNICAL SPECIFICATIONS
1. SCOPE: The objective of this Performance Work Statement (PWS) is to provide a Program Analyst IV to Administrative Services Branch of Code 1130 in support of Ship Repair Facility – Japan Regional Maintenance Center (SRF-JRMC), Yokosuka missions.
2. PLACE OF PERFORMANCE:
a. Applicable Ships: SEVENTH FLEET Forward Deployed Naval Force (FDNF) ships, Yokosuka, Japan
b. Location of Majority of Work: SRF areas and aboard ships berthed or dry docked at Yokosuka Naval Base, Japan.
3. SPECIFIC TASKS:
Task 1 – Performance Reports Support:
1) Assist in managing fitness reports and evaluation functions of military personnel system for the command. Contractor ensures rating officials are notified of potentially late evaluation reports and ensures all reports are reviewed for completeness and administrative accuracy. Contractor ensures rating schemes are maintained for all the command. Contractor reviews and examines all fitness reports and evaluations, clarifies or resolves all discrepancies, ensures all members of the rating chain have complied with regulatory guidance, ensures all fitness reports and evaluations are submitted on time, and contain no derogatory information or prohibited comments per the provided guidelines in BUPERS Instruction 1610.10 (series). Contractor will act as the authoritative subject matter expert in the interpretation of regulations and provide advice to raters, senior raters, and reviewers on the evaluation process. Contractor ensures automated file systems are managed.
2) Requires extensive knowledge of and ability to interpret instructions and notices for processing fitness reports and evaluations in order to detect inconsistencies and nonconformity with applicable directives. Knowledge of computer software applications to include NAVFIT98A, MSWord, MS Access, and MS excel to perform word processing functions. Knowledge of Navy rank and rating structure, Navy Medical Department’s operation and associated vocabulary. Knowledge of the working relationships between, and knowledge of how to input, update, and correct data in military database system (NAVFIT98A) in order to maintain effective military personnel databases. Ability to apply written guidelines and directives and to follow oral instructions that are subject to continuing changes. Ability to established schedules and work under the pressure of deadlines required to support high-volume of fitness evaluations reports. Responsible for guiding staff at all levels in the correct completion of performance evaluations and/or fitness reports. Will adhere to BUPERS Instruction 1610.10 (series) when processing FITREP’s and Evaluation reports.
3) The purpose of the work is to support and maintain an effective fitness reports and enlisted evaluations program in compliance with local and Department of the Navy requirements. A timely and accurate submission of fitness reports and enlisted evaluations impacts the promotion potential of each individual. Contractor shall provide and collect pertinent information regarding officer's fitness reports and enlisted evaluations to Commanding Officer, Executive Officer, Directors, Department Heads, Division Officers, and Senior Enlisted Leaders to facilitate the completion of military evaluation and fitness reports.
4) Contractor shall ensure that all completed evaluations and fitness reports are forwarded in a timely manner to the appropriate destination, i.e., PSD or Naval Personnel Command (PERS-311) for appropriate action. Contractor shall provide primary day-to-day oversight of the command's FITREP and Evaluation program.
Performance Goals Performance Goal is as follows:
(1) Process an average of 10 transactions per hour.
Task 2 - Command Pay/Personnel Clerk:
Serves as the primary service link between command active/reserve members and Personnel Support Detachment (PSD) or Functional Service Center (FSC). The Command Pay/Personnel Clerk ensures all documents and information required to provide command Pay/Personnel and Transportation support are relayed to the appropriate supporting organization via authorized electronic transaction system and in accordance with applicable policies governing accuracy and timeliness standards. Carefully review personnel documents and information routed between the PSD or FSC and supported Sailors to ensure all forms are properly completed, all required documentation and attachments are provided, and all information appears to be sufficient to resolve the transaction in a timely manner. Attend all scheduled Training provided by the PSD. Responsible for protect the Personally Identifiable Information (PII) of command personnel. Must obtain and maintain access to systems/software necessary to complete duties (i.e., NSIPS OMPF, ESR, TOPS, etc.). Knowledge on Navy pay and personnel systems, completing activity gains, losses, travel vouchers, and pay entitlements. Contractor shall follow all guidelines and timelines provided by the C1130 division head, command, and PSD for submitting pay and personnel transactions to PSD or FSC.
Performance Goals Performance Goal is as follows:
(1) Process an average of 5 transactions per hour.
Task 3 - Travel Clerk:
Serves as a travel clerk/travel preparer for military and civilian personnel for the command. Provides travel related support services. Monitors and reviews Defense Travel System (DTS) authorizations and settlements ensuring seamless processing and prevent potential interruptions to travel. Resolves issues or discrepancies with travelers, monitor, track, and correct rejected vouchers. Extensive knowledge on Defense Travel System and ability to interpret Joint Travel Regulations (JTR) in order to review DTS travel authorizations and vouchers within the established command guidelines.
Performance Goals Performance Goal is as follows:
(1) Process an average of 3 transactions per hour.
(2) As travel clerk, contractor shall prepare and review DTS travel authorizations and vouchers within 24 hours of receipt of request with minimal errors.
Task 4 - Command Awards Clerk:
Responsible for creating and processing military awards at the command. Contractor will review and resolve any award discrepancies and follow Department of the Navy and command awards guidelines. Contractor will also be responsible for updating military records for personnel attached to SRF-JRMC. Requires knowledge on basic Navy awards writing styles and interpreting and applying Navy and command awards regulations.
Performance Goals Performance Goal is as follows:
(1) Process an average of 2 transactions per hour.
(2) As command awards clerk, contractor shall prepare, review, and route all military awards within 24-72 hours of receipt. Award needs to be submitted to the awards board within 5 working days of receipt of the award.
Knowledge, Skills, and Abilities Required:
(1) Knowledge of travel and transportation regulations governing entitlement and documentation requirements for domestic or foreign travel to advise on travel procedures, restrictions and allowances, and to resolve conflicts or issues related to travel and transportation.
(2) Knowledge of spelling, grammar, sentence structure, formatting and electronic routing.
(3) Knowledge and skill to identify issues or problems and seek alternative solutions consistent with applicable regulations.
(4) Working Knowledge on Navy pay and personnel systems, completing activity gains, losses, travel vouchers, and pay entitlements.
(5) Knowledge and skill in using management information systems(s), office automation systems and processes, computer software applications (i.e., Microsoft Windows, Word, Excel, SharePoint, Visio and Access, Adobe Pro, etc.), principles and techniques in support of program operations.
4. OVERTIME: The Contractor should anticipate working more than 40 hours per week 10% of the time during the period of performance (overtime hours nor anticipated to exceed 10 per week). Authorization must be obtained from the PCO, COR or ACOR prior to any hours worked over 40 hours per week.
5. SECURITY: The highest level of security required for this PWS is SECRET.
6. SAFETY PROCEDURES/ REGULATIONS: There are rare instances where work will be performed in an industrial environment as well as on board a US Navy vessel in which industrial work in ongoing. The industrial environment work regularly involves use of personal protective equipment (PPE), frequent exposure to hazardous electrical voltages, large rotating machinery elements, electromagnetic radiation from high powered transmitters, explosives, flammable or incendiary materials, potentially hazardous material, work inside enclosed spaces, In Danger to Life and Health (IDLH) spaces, and work on masts and antenna platforms. The contractor is responsible for the safety of their employees.
7. PRODUCTS/DELIVERABLES: The contractor shall submit the following products/ deliverables as stated below and confer with ACOR on format of reports.).
| Task |
| Insp Code |
| Accept Code |
| Delivery Location |
| Delivery Method |
| Product Brief |
| Due Date |
| Notes |
| All |
| Code 1100 |
| Code 1100 |
| SRF-JRMC |
| Basic training in Microsoft suite |
| Upon award |
| Required for tasks |
| All |
| Code 1100 |
| Code 1100 |
| SRF-JRMC |
| Training certificate for Information Assurance, and Personally Identifiable Information |
| Upon award |
| Required for tasks |
7.1. Monthly Status Report: The Contractor shall submit a monthly timekeeping report to the COR, no later than the 10th working day of the following month that includes leave and overtime for all task orders PWS’ awarded to date.
8. PERFORMANCE REQUIREMENTS SUMMARY:
Contractor performance objectives are summarized in the following table.
| PERFORMANCE ELEMENT |
| PERFORMANCE REQUIREMENT |
| SURVEILLANCE METHOD |
| ACCEPTABLE QUALITY LEVEL |
| INCENTIVES/ DISINCENTIVES |
| Personnel |
| Qualified staff provided within the timeframes specified in the task ordersPWS. |
| Verification by the ACOR |
| Greater than 95% of the task order start dates are met by staff qualified to meet the specified task objectives. |
| Past performance will be considered in determining future task order awards. |
| Contract Deliverables |
| Contract deliverables furnished as prescribed in the PWS, CDRLs, and task orders. |
| Verification by the ACOR |
| Greater than 95% of deliverables submitted timely and without rework required. |
| Past performance will be considered in determining future task order awards. |
| Overall Contract Performance |
| Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the ACOR's annual performance report. |
| Assessment by the ACOR |
| All performance elements rated Satisfactory (or higher). |
| Past performance will be considered in determining future task order awards. |
| Invoices |
| Invoices in accordance with contract procedures are timely and accurate. |
| Review and acceptance of the invoice |
| 100% of the invoices are timely and accurate. |
| Past performance will be considered in determining future task order awards. |
9. GOVERNMENT FURNISHED EQUIPMENT: SRF-JRMC Yokosuka will provide sufficient government office space and IT/communications to execute assigned tasks.
File details come from the government source that posted it. Updated .