Attachment 16 - FINAL PWS SRF Attachment 2.docx

Attachment 16

PERFORMANCE WORK STATEMENT

TITLE: Ship Repair Facility Japan Regional Maintenance Center (SRF-JRMC) Yokosuka Code 109 Information Technology

TECHNICAL SPECIFICATIONS

1. SCOPE: The objective of this Performance Work Statement (PWS) is to provide Information Technology (IT) support in the form of an Integrated Logistics Specialist to the IT and Cyber Security Department (Code 109) in support of Ship Repair Facility – Japan Regional Maintenance Center (SRF-JRMC), Yokosuka missions.

2. PLACE OF PERFORMANCE:

a. Applicable Ships: SEVENTH FLEET Forward Deployed Naval Force (FDNF) ships, Yokosuka, Japan

b. Location of Majority of Work: SRF areas and aboard ships berthed or dry docked at Yokosuka Naval Base, Japan.

3. SPECIFIC TASKS:

Task 1 - Integrated Logistics Support

a. Contractor shall relocate/move Information and Communications Technology/Audio Visual (ICT/AV) equipment to include new installation, asset replacement, refresh, and removal.

b. Contractor will research and conduct analysis of the customer’s request needs and perform technical research to identify and recommend required replacement.

c. Contractor will provide all necessary asset movement data to appropriate personnel for update and tracking purposes.

d. Contractor will respond to customer requests/schedule to relocate within one hour of notification. Contractor will make regular trips, government provided vehicle, between storage warehouses for restock, inventory, or long term storage of equipment, which will include driving between bases within 100 miles.

e. Contractor will provide necessary inventory and accounting data for any space categorized as asset storage.

f. Contractor will perform documentation and disposal of equipment to include hard drive destruction, scrap metal disposal, and HAZMAT disposal (i.e. Printer ink/toner and laptop/desktop batteries).

g. Contractor will pack, stack, and wrap all ICT/AV equipment being processed for disposal, shipping, or transfer to limit the possibility of any damage occurring to ICT/AV Assets while in transit.

h. Contractor will unpack, tag, and store all newly received ICT/AV equipment with the appropriate Property Tag(s) and SF 710(1-87) stickers.

i. Contractor will ensure that all equipment unpacked and shifted to Ready Stock will have all the necessary parts required for normal operation and security, per Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC) Receiving New IT Equipment Standard Operating Procedures (SOP).

j. Contractor will attend meetings to review procedures or resolve discrepancies in processes.

Task 2 – Electronic Technical Support

a. Contractor shall assemble and connect all hardware and peripheral components of Communication Technology/Audio Visual (ICT/AV) equipment at various Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC) locations and Sasebo detachment.

b. Contractor shall perform basic configuration of ICT/AV equipment to facilitate installation and/or replacement.

c. Contractor shall check for missing or damaged parts and replace with available spares to bring equipment to an operating condition. Work will be conducted in accordance with SRF-JRMC promulgated ICT/AV installation/maintenance scheduled and published Telecom Asset Management SOP.

d. Contractor will diagnose ICT/AV hardware issues, contact coordinate with support vendors, in order to ensure ICT/AV equipment is being repaired by the vendor. If the repair is outside of warranty, contractor will be followed SRF-JRMC Life Cycle Management SOP.

Task 3 - Database Management, Inventory, and Life Cycle Management

a. Contractor shall enter and maintain data within the asset databases managed and/or mandated by Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC) DoD/DoN. Contractor will receive, track, and tag all equipment per SRF-JRMC IT Asset Tagging SOP and ensure 95% accurate accounting data.

b. Contractor will conduct regular inventory of all SRF-JRMC owned Information and Communications Technology/Audio Visual (ICT/AV) equipment to maintain a 100% yearly accountability.

c. Contractor will coordinate regular and emergent inventory requirements and conduct additional inventories per DoD/DoN requirements.

d. Contractor will generate and issue Custody Sheets to all SRF-JRMC employed personnel for accountability.

e. Contractor will provide a monthly report of all deployed hardware and asset inventory. Contractor will use SRF-JRMC IT Asset Inventory SOP to ensure that ICT/AV equipment meet current DoD/DoN and SRF-JRMC IT security requirements and are capable of supporting SRF-JRMC’s mission.

f. Contractor will predict future ICT/AV asset need based on SRF-JRMC promulgated Life Cycle Management program and recommend procurement to maintain appropriate levels of ready service spare equipment.

g. Contractor will generate and maintain all applicable documentation for the receipt, disposal, and transfer of all SRF-JRMC owned and controlled ICT/AV equipment.

h. Contractor will assist in the unpacking, deployment, transfer, disposal, and receipt of all equipment.

Task 4 - Project Management Support

a. Contractor will act as a project coordinator for SRF Code 109, and will be responsible for supportingprojects from initiation to closure.

b. Contractor will meet with Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC) stakeholders to take detailed requests and clarify specific requirements.

c. Contractor will track project performance, and coordinate with all stakeholders, including customers and SRF-JRMC 109 staff, to overcome operational and technical obstacles, ensuring that work is completed within budget and deadlines.

d. Contractor will review, validate and scope all work requests; assist engineers in assignment of work order priorities, identify project funding timelines, evaluate requests for urgency, and refer plan and professional judgment to management with recommended level of priority for project development.

e. Contractor will produce meeting agenda, supporting documents, minutes, and archive/distribute as necessary.

4. OVERTIME: The Contractor should anticipate working more than 40 hours per week 3% of the time during the period of performance (overtime hours nor anticipated to exceed 10 per week). Authorization must be obtained from the PCO, COR or ACOR prior to any hours worked over 40 hours per week.

5. SECURITY: The highest level of security required for this PWS is SECRET IT-II. Access to classified information and spaces onboard the Forward Deployed Naval Forces (FDNF) ships may be required. Due to the nature of data handling requirements personnel must be US citizens and possess at a minimum Secret clearance.

6. SAFETY PROCEDURES/ REGULATIONS: There are rare instances where work will be performed in an industrial environment as well as on board a US Navy vessel in which industrial work in ongoing. The industrial environment work regularly involves use of personal protective equipment (PPE), frequent exposure to hazardous electrical voltages, large rotating machinery elements, and electromagnetic radiation from high powered transmitters, explosives, flammable or incendiary materials, potentially hazardous material, work inside enclosed spaces, In Danger to Life and Health (IDLH) spaces, and work on masts and antenna platforms. The contractor is responsible for the safety of their employees.

7. SERVICES/DELIVERABLES: The contractor shall submit the following products/ deliverables as stated below and confer with ACOR on format of reports.).

8. PERFORMANCE GOALS:

Contractor performance objectives are summarized in the following table. Additional performance requirements may be added for individual PWS.

METHOD

GOVERNMENT FURNISHED EQUIPMENT: The government shall provide a computer station, all consumable supplies required for the tasks listed above, and work spaces at SRF buildings on Yokosuka Naval Base.