Attachment 25 Past Performance Questionnaire.pdf
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- Attached to
- FACILITIES OPERATIONS AND MAINTENANCE (O&M) SERVICES Federal contract opportunity
- Solicitation number
- 19AQMM25R0151
About this file
This document is a Past Performance Questionnaire, a standardized form used to evaluate a contractor's previous performance on a federal contract. The questionnaire provides a comprehensive assessment across five key performance areas: Quality of Service, Timeliness of Performance, Price/Cost Control, Business Relations, and Customer Satisfaction. Each area can be rated from Exceptional to Unacceptable, with space for narrative explanations. The form includes a section for contract information such as contract type, period of performance, contract value, and complexity of effort. At the conclusion, the evaluator is asked whether they would award the contractor another contract and can provide additional comments about the contractor's performance.
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Text version
PAST PERFORMANCE QUESTIONNAIRE
CONTRACT INFORMATION
a. Contractor: ________________________________________
b. Contract Number: ________________________________________
c. Type of Contract: (check all that apply)
i. ( ) Negotiated ( ) Sealed Bidding
ii. ( ) Competitive ( ) Non-Competitive
iii. ( ) Firm-Fixed-Price ( ) Cost-Plus-Fixed-Fee
( ) Time-and-Materials ( ) Labor Hour ( ) Indefinite Quantity ( ) Requirements Other: __________________________________
d. Please complete the following:
Period of Performance: _________________ to ___________________ Initial Contract Value: $_____________________ Current (or Completed) Contract Value $_____________________
e. Brief description of requirement:
f. Complexity of effort: ( ) Difficult ( ) Routine
Please provide the following information (to assist us in tracking responses received and resolving any conflicts in the evaluation process if necessary):
Name of Evaluator: _________________________________ (Customer Contact) Telephone Number: __________________________________ Facsimile Number: __________________________________ Organization/Office Symbol: ________________________ Mailing Address: ___________________________________
Position Title/Grade: ______________________________ Thank you in advance for completing this survey. THIS INFORMATION WILL
BE PROTECTED IN ACCORDANCE WITH FAR 15.1004(e).
SCORING CRITERIA
EXCEPTIONAL - Indicates the Contractor’s performance within the area of evaluation clearly and consistently exceeds contractual requirements.
ACCEPTABLE - Indicates no problems in area of evaluation or has only minor problems for which solutions were satisfactory.
MARGINAL - Indicates major agency resources to ensure achievement of contract requirements.
UNACCEPTABLE - Indicates serious problems in the evaluation area. The Contractor is/was in danger of being unable to satisfy contractual requirements and timely recovery is not likely or did not occur.
I. QUALITY OF SERVICE
_____ Exceptional _____ Acceptable ____Marginal _____ Unacceptable Narrative:
II. TIMELINESS OF PERFORMANCE
_____ Exceptional _____ Acceptable ____Marginal _____ Unacceptable Narrative:
III. PRICE/COST CONTROL
_____ Exceptional _____ Acceptable ____Marginal _____ Unacceptable Narrative:
IV. BUSINESS RELATIONS (Ability to effectively manage contract.)
_____ Exceptional _____ Acceptable ____Marginal _____ Unacceptable Narrative:
V. CUSTOMER SATISFACTION
_____ Exceptional _____ Acceptable ____Marginal _____ Unacceptable Narrative:
BASED ON THIS CONTRACTOR’S OVERALL PERFORMANCE, WOULD YOU
AWARD THIS CONTRACTOR ANOTHER CONTRACT? YES NO
If no, please explain: _______________________________________
PLEASE USE THE SPACE BELOW TO PROVIDE ANY ADDITIONAL COMMENTS
CONCERNING THE PAST PERFORMANCE OF THE CONTRACTOR:
Survey Completion Date: ____________________________
Thank you for completing this past performance evaluation.
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