70T05026R5900N005.pdf

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TSA Gold+ COMMERCIAL SERVICES IDIQ CONTRACT SOLICITATION
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70T05026R5900N005
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(CONTINUATION OF SF 1449, BLOCK 20)

TSA GOLD +

COMMERCIAL SERVICES INDEFINITE-DELIVERY INDEFINITE-QUANTITY

CONTRACT SOLICITATION

SOLICITATION NUMBER: 70T05026R5900N005

ORDERING PERIOD: Ten (10) years from effective date of September 28, 2026.

CONTRACT TYPE: Multi-award Indefinite-Delivery Indefinite-Quantity (IDIQ), commercial services, fixed-price task orders and Blanket Purchase Agreements (BPA’s).

SERVICES: Services needed by the Transportation Security Administration’s (TSA) to implement the TSA Gold+ initiative. The TSA Gold+ requires a complete, turnkey solution to deliver and manage both security screening technology, including maintenance and a skilled workforce capable of screening passengers and their property at participating airports for explosives, weapons, and other prohibited items.

PART I – THE SCHEDULE

SECTION A – SOLICITATION / CONTRACT FORM

A.1 Form and Authority

(a) This contract is issued on Standard Form (SF) 1449, Solicitation / Contract / Order for Commercial Products and Commercial Services.

(b) This contract is awarded under the authority of FAR Part 12, Acquisition of Commercial Products and Commercial Services, and FAR Subpart 16.5, Indefinite Delivery Contracts.

(c) The terms and conditions of FAR 52.212-4, Contract Terms and Conditions - Commercial Products and Commercial Services, as supplemented by this contract, apply to all orders issued under this IDIQ.

SECTION B – SUPPLIES OR SERVICES AND PRICES

B.1 General

(a) The Contractor shall provide airport security screening services and related program management support on an IDIQ basis as described in Attachment 1, TSA Gold +Performance Work Statement (PWS), and any task order or BPA issued under this contract.

(b) Task orders and BPA’s may be issued as:

(1) Firm fixed price

B.2 Contract Line Item Structure

CLIN 0001 – IDIQ Minimum Guarantee Task Order

Description: Initial task order to support IDIQ Contractor Forum and satisfy minimum guarantee.

Type: Firm fixed price

Quantity: 1 Lot

Price: $5,000

CLIN 0002 – Airport Screening Services

Description: Providing the management of security screening technology and skilled workforce capable of screening passengers and their property at participating airports for explosives, weapons, and other prohibited items.

Type: Firm fixed price

Quantity: 1 Lot

Price: As bid

CLIN 0002A – Incentives

Description: CLIN 0002A provides for the payment of financial incentives to the contractor for exceeding specified performance metrics under the contract. This CLIN is structured to allow for incentive payments of up to 12% above the firm fixed price (FFP) established under CLIN 0002.

Incentives will be awarded based on the contractor’s achievement of outcome-based performance targets, as defined in the contract, and are intended to motivate exceptional performance in security, efficiency, customer service, and innovation. The total amount paid under CLIN 0002A, when combined with the base FFP, shall not exceed the contract preestablished ceiling for the applicable period.

Additional CLINs for screening services, management, transition, training, and other requirements may be defined at the task order level and tailored to the specific airport or location.

B.3 Minimum and Maximum

(a) Minimum: In accordance with FAR 52.216-22, TSA guarantees a minimum value of $5,000 in task order awards to each IDIQ contractor, satisfied via the initial minimum guarantee task order.

(b) Maximum: The total maximum value of all task orders issued under all awards to this IDIQ shall not exceed $12,900,000,000.

SECTION C – PERFORMANCE WORK STATEMENT

See Attachment 1 Performance Work Statement.

Special Contract Requirements:

MANDATORY TRAINING FOR CONTRACTORS WHO REQUIRE A PERSONAL IDENTITY

VERIFICATION (PIV) CARD, ACCESS TO TRANSPORTATION SECURITY

ADMINISTRATION (TSA) FACILITIES OR NETWORKS, OR OTHER GOVERNMENT

RESOURCES (JUNE 2024)

The Contracting Officer’s Representative has identified specified government training required for contractors who require a PIV card, access to TSA facilities or networks, or other government resources. Contractors are required to complete the assigned training as a necessary component of performance required under the contract.

The specific classes and time to complete each varies depending on the requirements of the contract and location of performance. However, the Government’s estimate of the total time required to complete assigned classes is 12 hours annually. If the time necessary to complete the classes varies substantially from this estimate, the Contractor should notify the Contracting Officer to discuss appropriate consideration.

Contractor employees are responsible for providing required evidence of timely training completion when the Government assigns such training. Training includes, assigned training through the TSA On-Line Learning Center, attendance at seminars, symposia or user group conferences. Training will not be authorized for the purpose of keeping contractor personnel abreast of advances in the state-of-the-art or for training contractor employees on equipment, computer languages and computer operating systems that are available on the commercial market or required by a contract. This includes training to obtain or increase proficiency in word processing, spreadsheets, presentations, and electronic mail.

The Contractor shall include the terms of this special contract requirement in all subcontracts awarded under this contract.

REQUIREMENTS FOR CONTRACTOR EMPLOYEES PERFORMING AT OR IN

AIRPORT LOCATIONS (JUNE 2024)

A. All airport security screening requirements which include criminal history, background and fingerprint check. Contractor employees working in this facility will be required to obtain, possess and display a Secure Identification Display Area (SIDA) badge in accordance with the airport’s physical and personnel security requirements. The Contractor is responsible for any fees associated with obtaining and/or replacing SIDA badges. For further information regarding Security Requirements, please contact To be determined at the Task Order Level

B. If this contract requires contractor performance involving work at airports or locations under the control of airport authorities, the contractor shall obtain all necessary permits and approvals from regulatory authorities at the airport location(s) to allow for the timely completion of the work required under the contract. For further information regarding Permitting Requirements, please contact To be determined at the Task Order Level

C. If the airport requires insurance, the Contractor must have approved insurance on file with To be determined at the Task Order Level. The Contractor is required to procure at its own expense, and keep in effect at all times during the term of the contract, the types and amounts of insurance specified. Typically, companies whose work is performed within buildings and terminals are required to have a minimum of To be determined at the Task Order Level of liability insurance. Companies who require tools and/or equipment, and airfield access must have a minimum of To be determined at the Task Order Level of liability insurance. Air Carrier Operating Permits and Leases may have additional insurance coverage requirements.

The Contractor shall include the terms of this special contract requirement in all subcontracts awarded under this contract.

CONTINGENCY AND/OR CONTINUITY OF OPERATIONS SUPPORT OF

TRANSPORTATION SECURITY ADMINISTRATION OPERATIONS (JUNE 2024)

A. The definitions of specific contingency or emergency-related terms can be found in the National Response Framework available from the National Response Framework Resource Center glossary at http://www.fema.gov/emergency/nrf/.

B. Force and effect of this requirement. The Contractor shall provide surge capacity, reestablish functions, and reconstitute capability and performance under this contract as quickly as possible in response to an incident and/or as ordered by the Contracting Officer in order to meet the requirements necessitated by occurrences or conditions as described in any of the following clauses:

1. “Excusable Delays” paragraph of FAR 52.212-4, “Contract Terms and Conditions - Commercial Products and Commercial Services” clause

2. FAR 52.249-14, “Excusable Delays” clause

3. Related conditions as described in other clauses such as FAR 52.249-8 “Default

(Fixed-Price Supply and Service)”, FAR 52.249-9 “Default (Fixed-Price Research and Development)”, or FAR 52.249-10 (Fixed-Price Construction)” when included in the contract.

C. Response functions and capabilities. The Contractor shall establish and maintain the following capabilities as a requirement of this contract.

1. Continuity of Operations (COOP) Plan. The Contractor shall establish a written continuity of operations plan in accordance with “Continuity Guidance Circular (CCG), FEMA National Continuity Programs” of February 2018. In general, COOP plans must be designed in order to:

a) Minimize loss of life, injury, and property damage.

b) Mitigate the duration, severity, or pervasiveness of disruptions that do occur.

c) Achieve the timely and orderly resumption of essential functions and the return to normal operations.

d) Protect essential facilities, equipment, records, and assets.

e) Be executable with or without warning.

f) Meet the operational requirements of the TSA. Continuity plans need to be operational within minutes of activation, depending on the essential function or service, but certainly should be operational no later than 12 hours after activation.

g) Meet the sustainment needs of the TSA. An organization may need to plan for sustained continuity operations for up to 30 days or longer, depending on resources, support relationships, and the respective continuity strategy adopted.

h) Ensure the continuous performance of essential functions and operations during an emergency, including those such as pandemic influenza that require additional considerations beyond traditional continuity planning.

i) Provide an integrated and coordinated continuity framework that takes into consideration other relevant organizational, governmental, and private sector continuity plans and procedures.

2. The Contractor’s COOP Plan is intended to be executed in response to an incident, and the COOP Plan shall address each of the following requirements in depth, in addition to the essential functions described in CCG:

a) Communications. In the case of an applicable incident or a notification per paragraph (D) “Response Requirement” below, the Contractor shall maintain or be able to re-establish active, real-time communication with its employees under the contract during the 24-hour day period on all days during the week such that the Contractor can ensure performance under the contract will continue at such alternate locations under the contract to meet specified deliverables and/or response to surge capacity. Likewise, the Contractor shall ensure that effective communication about its contract performance can continue with the Contracting Officer, taking into account the operational profile or location of TSA facilities or assets in response to an incident in order to meet specified deliverables and/or response to surge capacity orders from the Contracting Officer.

b) Facilities. In the case of an applicable incident or a notification per paragraph 2(e) “Response Requirement” below, the Contractor shall be able to re-constitute contractor presence at self-provided facilities or at Government-provided facility space as may be required in order to meet specified deliverables and/or response to surge capacity orders from the Contracting Officer.

c) Information Systems/Network. In the case of an applicable incident or a notification per paragraph 2(D) “Response Requirement” below, the Contractor shall maintain and be able to re-constitute an information systems network at its facilities or for use at alternate facilities as may be necessary in order to meet specified deliverables and/or respond to surge capacity orders from the Contracting Officer.

d) Annual or Periodic COOP Exercise. Under the monitoring of the Contracting Officer and Contracting Officer’s Representative (COR), the Contractor shall conduct an annual exercise to test the capabilities of its COOP Plan, or the Contractor may be included in periodic TSA COOP exercises as a means of fulfilling this requirement.

Typically, a simulated scenario for the exercise will be developed, and the contractor’s management team will place the scenario into action on a simulated basis. As with all exercises, responses to the exercise must be based on the known capacities and capabilities of the contractor’s personnel and assets and take the actual disposition and locations of personnel and assets into account at the initiation and during the conduct of the exercise. Thus, while the exercise’s scenario is simulated, the contractor’s ability to initiate and to plan the execution of a response to the scenario via the COOP Plan is actual and will be assessed by the Government. The Contractor shall implement recommendations as a consequence of the Government’s assessment of its performance in response to the exercise. The

Government’s assessment of COOP plan practice may be likewise included at the Government’s discretion as a portion of the “management” element assessed under the Contractor Performance Assessment Reporting System. Initiation of an exercise in response to the requirements of this term does not entitle the Contractor to an equitable adjustment or otherwise constitute a change to this contract.

e) Surge capacity and Continuity of Operations (COOP). The Contractor may be required to provide either surge capacity and/or a COOP response to conditions related to this term. “Surge capacity” means that the volume and pace of the contractor’s performance is required to increase to meet the TSA’s increased volume of work and tempo of operations in an emergency situation. “COOP” means that the contractor may have to conduct various activities to re-establish or reconstitute operations in response to an incident, which could also include a necessity to provide for surge capacity.

D. Response Requirement. The Contractor shall provide surge capacity to implement an increased workload within 48 hours of notification by the Contracting Officer in the event of:

1. A specific declaration of national emergency by the Executive Office of the President and/or the occurrence of an Incident of National Significance or Major Disaster;

2. A contingency operation initiated by DHS and/or the TSA;

3. A continuity of operations re-establishment of DHS and/or its components' locations, deployments, or operational profiles;

4. An emergency or event that affects DHS or TSA operations, requires a specific response as directed by the President, Secretary of Homeland Security, or Principal Federal Official so designated, and/or actuates part or all of the requirements within the National Response Framework;

5. An increase in the Threat Levels published via the Homeland Security Advisory System, either on a national or an industry/sector specific basis (especially with respect to the Threat Conditions of “High,” and/or “Severe”); and/or

6. The establishment of a specific TSA Critical Incident Management Group related to the functional area supported by this contract.

Staffing requirements may increase dramatically during such contingency operations or events. During the beginning of a contingency, the contractor shall be prepared to augment staffing for the duration of the contingency in order to not impact the timeliness of other tasks, which may also be critical during a contingency.

E. Ordering Surge Support. When the contractor’s support to provide surge capacity in response to the requirements of this term is required under the contract, a duly appointed and warranted Contracting Officer will order such support in writing. Only such a designated Contracting Officer is authorized to direct Contractor’s performance in support of the requirements of this term.

F. Annual Statement Affirming Compliance. During each year of performance while this contract is in force, the Contractor is required to submit to the Contracting Officer, on the first day of December or the next following business day, a statement affirming the contractor’s intent to comply fully with the requirements of this term and to indicate sufficient internal capacity to do so.

SECTION D – PACKAGING AND MARKING

D.1. PACKAGING AND MARKING

a) The Contractor shall preserve, pack, and mark for shipment all items deliverable under this contract in accordance with good commercial practices and adequate protection to ensure both, acceptance by common carrier and safe transportation at the most economical rate(s);

b) The Contractor shall be fully liable for any damage, deterioration, or losses incurred during shipment, handling, and installation which is attributable to improper packaging;

c) The Contractor's markings on shipping containers shall be clearly legible from a distance of 36 inches or as required by applicable regulations. The Contractor may mark by stencil, rubber stamp, or lacquer over a coated gummed label;

d) Classified reports, data, and documentation shall be prepared for shipment in accordance with National Industrial Security Program Operating Manual (NISPOM), DOD 2020-OS-0045 dated August 2021. (https://www.federalregister.gov/documents/2021/08/19/2021-17688/national-industrial-security-program-operating-manual-nispom-amendment); and

e) The Contractor shall place identical requirements on all subcontracts.

D.2 Sensitive Information Handling

(a) The Contractor shall protect all DHS and TSA sensitive information, including SSI and Controlled Unclassified Information (CUI), consistent with:

(1) HSAR 3052.240-71, 3052.240-72, and 3052.240-73; and

(2) Attachment C, SSI and Sensitive Information Handling Requirements.

(b) The Contractor shall ensure that:

(1) Physical and electronic media containing sensitive information are appropriately marked, stored, and safeguarded;

(2) Media that are to be transferred, reused, or disposed of are sanitized or destroyed using TSA approved methods; and

(3) Access to sensitive information is limited to authorized personnel with a valid need to know.

TRANSPORTATION SECURITY SCREENING EQUIPMENT PACKAGING AND

MARKING (JUNE 2024)

The Contractor shall preserve, pack, and mark all supplies to be furnished under this contract in accordance with standard practices as defined in Title 49 of the Code of Federal Regulations as well as STM-D-3951 (Standard Practice for Commercial Packaging) for the packaging of supplies and equipment for shipment or storage.

If this contract is to acquire new Transportation Security Equipment (TSE) or provides qualifying peripherals (defined as those meeting the acquisition cost threshold of $5,000.00 or that have the ability to store Sensitive Security Information (SSI), the Contractor shall ensure a

“TSA Form 251/251-1 – Vendor Shipping and Receiving Report” is processed and included in each shipment. Existing equipment shall include a Department of Defense (DoD) “Requisition and Invoice/Shipping Document” Form 1149 in accordance to contract specifications.

Upon award, the Contractor shall request TSA barcodes from the GPA. Prior to packaging, the Contractor shall ensure TSA barcode(s) are physically attached on the units and peripherals each meeting the acquisition cost threshold of $5,000.00 or that have the ability to store SSI.

The Contractor shall request exact placement instructions of TSA barcodes with the GPA and

COR.

The Contractor shall mark all deliverables on the outside of the packaging with the following:

a. TSA Contract and/or Order Number

b. Contractor’s Name and Address

c. List of Contents

d. Date of Submittal

e. Serial number: The serial number shall be clearly identified on the top and at least two sides of the crate/package. The Contractor shall notify the GPA if the equipment does not have a barcode.

The Contractor shall ensure that packaging meets Department of Transportation/ International Aviation Transport Association standards outlined in 49 CFR and is sufficient to prevent damage or deterioration to supplies and ensure packaging can sustain more than one shipment to minimize cost to the government.

PART II – CONTRACT CLAUSES AND ADMINISTRATION

SECTION E – INSPECTION AND ACCEPTANCE

E.1 Inspection and Acceptance – General

(a) FAR 52.212-4(a), Inspection and acceptance, applies.

(b) The Contracting Officer (CO) or Contracting Officer’s Representative (COR) is responsible for inspection and acceptance of all services and deliverables under this contract and any task order.

(c) Acceptance of services will be based on:

(1) Conformance to Attachment 1, Gold+ PWS, and any task order specific PWS or addenda;

(2) Compliance with TSA SOPs, directives, and policies provided as Government Furnished Information; and

(3) Achievement of performance standards outlined in the Contractor Performance Management Plan (CPMP) and related performance measures.

(d) If services or deliverables do not conform to contract requirements, the Government may:

(1) Require the Contractor to reperform nonconforming services at no additional cost, when practicable and within the period of performance;

(2) Accept nonconforming services with an equitable price reduction; or

(3) Exercise other remedies under this contract, including termination in accordance with FAR 52.212-4(l) and (m).

E.2 Performance Monitoring

49 U.S.C. §44920 states that a Contractor may provide security screening services at an airport only if the Administrator determines and certifies to Congress that the level of security screening services and protection provided at the airport under the contract will be equal to or greater than the level that would be provided at the airport by Federal Government personnel.

The Government will use PMRs, assessment tools/processes, third-party audits, and other techniques to monitor and assess Contractor performance over the life of this contract.

Performance Management Reviews

The Contractor shall participate in recurring PMRs with the TSA. The frequency of these reviews shall be not less than monthly. The Contractor shall use the TSA PMR template to prepare and submit their PMR Report and Agenda to which are deliverables under this contract.

The template will be provided to the Contractor after contract award.

The Contractor shall collaborate with the Government to gather and analyze data for the PMR Report. The Contractor shall then submit it to the CO, COR, and TM for review no later than five business days prior to the scheduled PMR meeting. The Contractor shall record notes during the PMR meeting and prepare meeting minutes. The Contractor shall submit the PMR meeting minutes to the CO, COR, and TM for review and approval not later than three business days after the meeting.

The objectives of the PMRs are to:

Analyze and evaluate the Contractor’s performance to ensure compliance with the terms and conditions of the contract;

Promote open and honest communication between the Contractor and the Government, both the HQ-based SPP PMO and Field-based airport FSD; and

Identify, analyze, and develop plans to mitigate potential risks and issues that may negatively affect the Contractor’s ability to perform on the contract.

SPP Assessment Tools / Processes

The TSA has created an SPP Assessment tool and evaluation protocol to assess Contractor performance. Both random and scheduled monitoring will be conducted to:

Ensure compliance with contract terms and conditions;

Make certain that data provided to support the performance measures specified in the contract are collected appropriately;

Observe screening workforce performance to evaluate the level at which TSA policy and procedures are continuously reinforced and properly executed;

Validate that security screening operations are executed as outlined in the contract and applicable government guidance.

Third Party Audits

The Government may conduct Third Party Audits to ensure:

Contractor compliance with government accounting/financial standards; and Claims made by the Government or Contractor are substantiated.

SECTION F – DELIVERIES OR PERFORMANCE

F.1 Ordering and Performance Periods

(a) FAR 52.216-18, Ordering, and FAR 52.216-22, Indefinite Quantity, apply.

(b) Orders may be issued from the effective date of September 28, 2026, through ten (10) years thereafter, unless otherwise modified.

(c) Each task order shall specify:

(1) Period of performance;

(2) Place of performance (airport and related locations);

(3) Applicable CLINs and pricing; and

(4) Any task order unique requirements or deliverables.

(d) Task orders may extend beyond the end of the ordering period in accordance with FAR 52.216-22.

F.2 Place of Performance

(a) The primary place of performance will be those airports and locations designated in each task order where TSA has responsibility for screening operations under the SPP.

(b) The Contractor shall perform services at all TSA established passenger and baggage screening locations identified in the task order, including current, future, and reconfigured locations.

F.3 Deliverables and Delivery Requirements

(a) The Contractor shall deliver all plans, reports, and other deliverables identified in:

(1) Contract Data Requirements List (CDRL); and

(2) Task order specific CDRLs.

(b) Unless otherwise specified, deliverables shall be submitted electronically in a commonly used commercial format compatible with TSA systems.

(c) Deliverables are due in accordance with timelines specified in Attachment 4 and in each task order. Late or deficient deliverables may be treated as nonconforming performance under FAR 52.212-4(b).

F.4 Excusable Delays

(a) FAR 52.212-4(f), Excusable delays, applies.

(b) The Contractor shall promptly notify the CO of any excusable delay that may affect performance, including events such as natural disasters, national emergencies, or other circumstances beyond the reasonable control of the Contractor, and provide:

(1) A description of the event;

(2) The anticipated impact on performance; and

(3) Proposed mitigation measures.

(c) TSA may adjust schedules or task order performance as appropriate consistent with FAR 52.212-4(d).

TRANSPORTATION SECURITY EQUIPMENT SHIPPING REQUIREMENTS (JUNE

2024)

The Contractor shall coordinate all inbound and outbound shipments and moves of government property with the GPA and the COR. The Contractor shall ship units F.O.B Destination for locations within the United States and U.S. Territories (if not instructed otherwise by the Contracting Officer in advance to ship elsewhere). The Contractor shall provide the Government with tracking information for all government property in transit.

TRANSPORTATION SECURITY EQUIPMENT SHIPPING DOCUMENTATION

REQUIREMENTS. (JUNE 2024)

The Contractor shall provide the following documents when shipping systems:

Safety Data Sheet: in accordance with Occupational Safety and Health Administration (OSHA) Hazard Communication Standard (HCS) (29 CFR 1910.1200(g) and Federal Acquisition Regulation (FAR) 52.223-3 – Hazardous Material Identification and Material Safety Data; and Federal Standard No. 313, Material Safety Data, Transportation Data and Disposal Data for Hazardous Materials Furnished to Government Activities; or an official letter affirming that the shipment does not contain radioactive/hazmat materials Standard Configuration Report: The Standard Configuration Report shall include the following:

o Picture of the Equipment o Manufacturer o Model Number o Description o Standard (TSA Barcode Number, Acquisition Costs, Peripherals, Allocated Other Direct Cost, Expensed, etc.)

o Networking & Integration Equipment

TSA Form 251/251-1: If a contract/order requires the Contractor to deliver new equipment, upgrade a system, supply additional equipment or peripherals then the contractor shall complete a “Vendor Shipping and Receiving Report” (TSA Form 251/251-1) o The Contractor shall submit the TSA Form 251 within two (2) business days after receiving the Quick Look Report (QLR), Factory Acceptance Test (FAT), or Site Acceptance Test (SAT) report from TSA to the GPA and COR for review and authorization.

o The contractor shall complete and submit TSA Form 251 to the GPA no later than one business day after successful Operational Readiness Test (ORT) for hardware upgrades/replacements over the $5,000 threshold or have the ability to store SSI.

o The Contractor shall complete and submit a TSA Form 251-1 (as needed) for additional equipment associated with the main unit.

o Equipment being replaced or refurbished (threshold of $5,000.00 and above) must be identified on the TSA Form 251 (by manufacturer, make, model, serial number, and TSA barcode number). The TSA Form 251 must also identify the equipment being replaced by manufacturer, make, model, serial number, and TSA barcode number).

DD-1149: If a contract/order requires the Contractor to move or relocate existing Government Furnished Property or TSE, then the Contractor shall complete a Department of Defense (DoD) “Requisition and Invoice/Shipping Document” Form

DD-1149.

o The Contractor shall email this form to the GPA and COR for approval 2-5 business days prior to the movement of TSA equipment. The form shall include an itemized listing with description, make, model, serial number, full TSA barcode (if applicable), and contract/order number.

o The subject line of the email and the DD-1149 file name shall both follow the below structure:

From airport to depot: Serial Number Date in bloc k5_ Site/location code_to OEM Name (e.g. 30787 21JUN2016 LRD to “OEM name”.docx; 21020041010 17JUNE2016 ORD to “OEM name”.docx).

From depot to airport: SerialNumber_Dateinblock5_ OEM Name to Site/location code (e.g. 54371 27JUN2016 “OEM name” to MHT; 53491_23Jun2016_”OEM name” to DVL).

Storage Requirements

If this contract is to acquire TSE or provides qualifying peripherals, the Contractor shall identify any unique storage requirements for the unit(s) and provide written guidance to the CO and COR. All materials will be packaged and marked in accordance with ASTM-D-3951.

Damaged/Lost Equipment

The Contractor shall be fully liable for any damage, diminution in value, or losses incurred during shipment, handling, and installation that is attributed to improper packaging. The Contractor shall report any loss, stolen, or damaged equipment within 24 hours of the incident in accordance with FAR 52.245-1 Government Property. TSA required supporting documentation includes but is not limited to: DHS Form 200-2 Report of Survey, photos of damaged equipment, and relevant communications documenting resolution activities.

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 TSA POINTS OF CONTACT (JUNE 2024)

The primary point of contact for this contract:

Contracting Officer:

NAME: William Dorwart

PHONE NUMBER: 571-227-2338

EMAIL: william.dorwart@tsa.dhs.gov

If a name is included, the Contracting Officer hereby designates the individual(s) named below.

The scope and limitations of the authority so delegated are included in the TSA Requirement entitled, Contracting Officer’s Representative:

Contracting Officer’s Representative (COR):

NAME: Melissa Shah

PHONE NUMBER: 949-862-5521

EMAIL: melissa.shah@tsa.dhs.gov

Technical Monitor (TM):

NAME: TBD at Task Order Level

PHONE NUMBER:

EMAIL:

Task-Order and Delivery-Order Ombudsman:

NAME:

PHONE:

EMAIL: TSAProcurementPolicy@tsa.dhs.gov

If the contract includes Government Furnished Property, the following applies:

Government Property Officer:

NAME:

PHONE NUMBER:

EMAIL: TSA_APM_Government_Property_Management@tsa.dhs.gov

CONTRACTING OFFICER’S REPRESENTATIVE (COR) (JUNE 2024)

The principle role of the COR is to support the Contracting Officer in managing the contract.

This is done through furnishing technical direction within the confines of the contract, monitoring performance, ensuring requirements are met within the terms of the contract, and maintaining a strong relationship with the Contracting Officer. As a team the Contracting Officer and COR must ensure that program requirements are clearly communicated and that the agreement is performed to meet them. The principle role of the Technical Monitor (TM) is to support the COR on all work orders, tasks, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

The COR and TM may be changed at any time, without prior notice to the Contractor; however, notification of the change, including the name and phone number of the successor, will be promptly provided to the Contractor by the Contracting Officer in writing.

The COR duties are as follows:

Performing surveillance/inspection and acceptance.

Monitoring activities, cost, providing input to contractor performance evaluations, and notifications to the Contracting Officer.

Making recommendations for invoices and payments.

Managing Government-furnished Assets (when applicable).

Managing Contractor Employee Access (when applicable).

The responsibilities and limitations of the TM are as follows:

Coordinating with the COR on all work orders, task, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

Performing surveillance/inspection and acceptance.

Monitoring activities, cost, providing input to contractor performance evaluations, and notifications to the COR.

Making recommendations for invoices and payments.

Managing Government-furnished Assets (when applicable).

Managing Contractor Employee Access (when applicable.

G.2 Invoices

(a) FAR 52.212-4(i), Payment, applies.

(b) The Contractor shall submit proper invoices for each task order to the designated payment office identified in this section and in the task order. A proper invoice must at least include:

(1) Contractor name and address;

(2) Contract number and task order number;

(3) Invoice date and number;

(4) CLIN and subCLIN references and description of services;

(5) Period of performance covered by the invoice;

(6) Quantities, unit prices, and extended totals; and

(7) Remittance information.

(c) Invoices shall be submitted in accordance with TSA financial instructions and any supplemental guidance provided at the task order level.

G.3 Payment

(a) Payments will be made in accordance with the Prompt Payment Act, FAR 52.212-4(i), and FAR 52.232-33, Payment by Electronic Funds Transfer - System for Award Management.

(b) The Government may withhold or adjust payments in cases of nonconforming performance or unacceptable deliverables consistent with FAR 52.212-4(b) and (i).

Electronic Submission of Payment Requests (FSMS Awards) – TSA/USCG FinCen (JAN 2026)

Background:

The Transportation Security Administration (TSA) partners with the United States Coast Guard Finance Center (FinCen) for financial services in support of TSA operations, including the payment of contractor invoices. All contractor invoices must be submitted to, and will be paid by, the U.S. Coast Guard Finance Center.

Definitions:

As used in these instructions –

(1) “Payment request” means a bill, voucher, invoice, or request for contract financing payment with associated supporting documentation. The payment request must comply with the requirements identified in FAR 32.905(b), “Content of Invoices,” and the applicable Payment clause included in this contract. In addition, discount offerings and small business status, if available, must be stated. If travel was allowable and approved, components in accordance with FAR 31.205-46 must be provided.

Invoice Submission Method

(a) New Contractual Agreements:

For all newly awarded contractual agreements between TSA and a vendor, payment requests (invoices) must be submitted electronically using the Invoice Processing Platform (IPP). Contractors are required to enroll in IPP and submit invoices in accordance with the instructions provided at https://www.uscg.mil/fincen/IPP/.

Information regarding IPP, including customer support, is available at www.ipp.gov or any successor site. Alternate payment procedures for new agreements may only be used if the contracting officer provides written authorization in accordance with TSA procedures.

If authorized, a copy of the written authorization must be included with each payment request.

(b) Existing Contractual Agreements:

For contractual agreements established prior to the implementation of the IPP requirement, contractors may continue to submit invoices using the alternate methods outlined in their original agreement. These methods include submission via U.S. Mail or email, utilizing ONLY ONE method per invoice submission:

Mail invoices to:

United States Coast Guard Finance Center TSA Commercial Invoices P.O. Box 4111 Chesapeake, VA 23327-4111

Email invoices to:

FIN-SMB-TSAInvoices@uscg.mil or www.fincen.uscg.mil

Contractors must verify receipt of invoices regardless of submission method and may inquire about invoice status using the contact information provided in the Payment Status section.

Invoice Elements:

Invoices that are not proper will automatically be rejected if the information required in the Prompt Payment Clause is not included in the invoice. Contractors must correct any noted deficiencies and resubmit the invoice directly to the FinCen for verification of error correction.

All invoices must clearly correlate invoiced amounts to the corresponding contract line item number and funding citation. The Contractor shall work with the Government to mutually refine the format, content, and method of delivery for all invoice submissions during the performance of the Contract.

Discounts Offered After Invoice Submission:

If the Contractor wishes to offer a discount on a specific invoice after its submission for payment, the Contractor should submit a letter to the FinCen identifying the specific invoice for which a discount is offered and specify the exact terms of the discount offered and what time period the Government should make payment by in order to receive the discount. The Contractor should clearly indicate the contract number, invoice number and date, and the specific terms of the discount offered. Contractors should not structure terms for net amount payments any sooner than the standard period required under FAR Subpart 32.9 regarding prompt payments for the specified deliverables under contract.

Payment Status:

Contractors may contact the FinCen via phone or email regarding the receipt of invoices or billing inquiries using (800) 564-5504 or (757) 523-6940 (Voice Option #1) or email: FIN-SMB- CustomerService@uscg.mil.

Frequency of Invoice Submission:

Monthly

Timely Submission of Invoices:

In order to ensure reimbursement under this contract, invoices shall be timely submitted for payment. Contractors must submit an invoice to the payment office as indicated for all allowable and allocable internal expenditures made during the specified invoice period pursuant to the Contract. Also be advised that under 31 U.S.C. §1552 and §1553, funds that were obligated to the contract, but that have expired, remain available for adjustments for five (5) fiscal years following expiration of the period for which the relevant appropriation was made. After the respective timeframe, the expired account closes and the funds are not available for any purpose.

Receiving Official: Melissa Shah Invoice Approver Official: Daniel Adams Contracting Officer’s Representative: Melissa Shah

Electronic Submission of Payment Requests (FSMS Awards) – TSA/USCG FinCen- Alternate I. (JAN 2026)

Invoices for Transportation Security Equipment, related peripheral equipment, and/or associated services (e.g. site surveys, site preparation, upgrades, shipping, temporary storage, travel, testing, rigging, installation, integration, and networking) shall:

1. Be submitted with TSA Form 251/251-1, Vendor Shipping and Receiving Report for all equipment (base unit and peripheral equipment) signed by the COR with a cost of at least $5,000 including any equipment with data storage billed on the invoice.

2. Cite the site code, site name, location, serial number(s) and full TSA barcode number(s) of the equipment or peripheral equipment. For associated service(s), cite the serial number(s) and TSA barcode number(s) of the equipment or peripheral equipment for which the service(s) were provided. If the serial number(s) and TSA barcode number(s) are cited on supporting documentation rather than the invoice, the invoice must state, “See attached (title of supporting documentation) for detail.”

G.4 CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS)

(JUNE 2024)

In accordance with Federal Acquisition Regulation (FAR) 42.15, the Transportation Security Administration (TSA) is required to report the contractor’s performance under contract. The TSA reporting thresholds, in accordance with the Department of Homeland Security’s (DHS) FAR Class Deviation 11-03 dated August 11, 2011, is $1,000,000 for contracts and orders for services, and $500,000 for contracts and orders for supplies.

In order to support thorough and timely Contractor Performance Assessment Reporting System (CPARS) reports, the contractor shall provide a self-assessment of their performance not later than 10 days after the end of the base period, the end of any exercised option period of the contract, and after the end of contract performance. The contractor shall provide a detailed narrative for each of the relevant assessment areas (Quality, Schedule, Cost Control, Management, Utilization of Small Business, and Regulatory Compliance). The contractor may also provide their own self-assessment rating (Exceptional, Very Good, Satisfactory, Marginal or Unsatisfactory) per FAR Table 42-1 for each area for Government consideration.

The following are elements to be addressed in each area in order to support the narrative and any self- rating:

Quality: Requirements; conformance to specifications; workmanship; accurate reports/data.

Schedule: Milestones; delivery schedules; administrative requirements; schedule variance.

Cost Control: Causes and contractor-proposed solutions for cost overruns/underruns;

contractor adherence to total estimated cost; billings current, accurate, and complete.

(Not required to be addressed for Fixed Price type contracts unless specifically required elsewhere in the contract) Management: Contractor oriented toward customer; interaction between contractor and Government; adequacy of the contractor’s accounting, billing, estimating systems and management of Government Furnished Property (GFP); effort devoted to managing subcontractors; risk management practices; supporting key personnel; replace key personnel as necessary.

Utilization of Small Business: Small business participation goals stated in contractor/order; achievement on each individual goal stated within contract/order or subcontracting plan including good faith efforts if goal was not achieved.

Regulatory Compliance: Contractor complied with contract clause requirements; complied with reporting requirements; complied with Quality Assurance Surveillance Plan (QASP); complied with specifications, reporting into databases as required under the contract, and reporting requirements in response to the solicitation provisions and clauses effective under the contract, or other requirements.

Submission of Contractor Self-Assessment: The contractor should utilize the Guidance for CPARS located on the website, https://www.cpars.gov/, to assist in preparation of the self-assessment.

The contractor shall submit their self-assessment, preferably via email, as a MS Word or other MS Office compatible document to the Contracting Officer and Contracting Officer’s Representative (COR) identified in the contract within the time period identified above.

Standard USPS mail may also be utilized, if required.

TSA may consider the contractor’s self-assessment, along with all available relevant data and information, when completing the contractor’s past performance assessment for each specific performance period. Submission of a contractor’s self-assessment is considered information regarding the contractor’s performance and may not represent the final CPAR rating. Submission of this contractor self-assessment to the Government does not otherwise alter, change, or diminish any rights of the Government as expressed under Federal Acquisition Regulation Part 42 concerning the use of past performance information about any contractual vehicle.

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1 Security, Suitability, and Access

(a) FAR 52.204-9, Personal Identity Verification of Contractor Personnel, and applicable HSAR contractor access clauses apply.

(b) Contractor personnel who require access to TSA facilities, systems, or sensitive information shall:

(1) Undergo required TSA suitability determinations and background checks;

(2) Obtain and maintain required credentials such as Personal Identity Verification (PIV) cards, Secure Identification Display Area (SIDA) badges, and any airport specific access badges;

and

(3) Comply with all access control and identification display requirements.

(c) The Contractor shall promptly notify the COR of personnel terminations or reassignment and ensure all Government issued credentials and equipment are recovered and returned.

H.2 Sensitive Security Information (SSI) and Controlled Unclassified Information (CUI)

(a) The Contractor shall handle SSI and CUI in accordance with:

(1) HSAR 3052.240-71, Contractor Employee Access;

(2) HSAR 3052.240-72, Safeguarding of CUI;

(3) HSAR 3052.240-73, Notification and Credit Monitoring Requirements for PII Incidents;

and

(4) 19 Attachment C, SSI and Sensitive Information Handling Requirements.

(b) The Contractor shall:

(1) Ensure covered personnel complete required SSI and CUI training;

(2) Execute required nondisclosure agreements; and

(3) Report any suspected or actual SSI or PII incident in accordance with 19 Attachment C and applicable TSA guidance.

H.3 Compensation and Labor Standards

(a) The Contractor shall comply with:

(1) ATSA minimum compensation requirements for screening personnel; and

(2) FAR 52.222-41, Service Contract Labor Standards, and applicable wage determinations.

(b) The Contractor shall submit periodic certifications that compensation and benefits provided to SPP screening personnel meet or exceed required minimums, in accordance with.

H.4 Continuity of Operations (COOP)

(a) The Contractor shall develop, maintain, and exercise a Continuity of Operations (COOP) Plan in accordance with CONTINGENCY AND/OR CONTINUITY OF OPERATIONS SUPPORT OF TRANSPORTATION SECURITY ADMINISTRATION OPERATIONS (JUNE 2024) and applicable TSA guidance.

(b) The COOP Plan shall ensure the Contractor can sustain essential screening operations during emergencies and reconstitute operations within timelines directed by TSA.

H.5 Claims and Property Handling

(a) The Contractor shall implement a Passenger and Baggage Claims Management Plan consistent with TSA Management Directive 1000.15.

(b) The Contractor shall handle lost, unclaimed, voluntarily abandoned, and hazardous property in accordance with TSA directives.

H.6 CONTRACTOR PERSONNEL ACCESS TO TSA FACILITIES, INFORMATION OR

SYSTEMS (FEBRUARY 2025)

A. All Contractor personnel requiring access to TSA facilities, information systems, and/or Controlled Unclassified Information (CUI) will be subject to the security procedures set forth in this contract. A fitness determination will be required for all Contractor personnel performing under this contract. When a contractor employee is deemed eligible to commence work on a TSA contract, TSA Personnel Security (PerSec) will notify the appropriate Contracting Officer’s Representative (COR) of the favorable determination.

Similar notifications will be sent when a contractor employee has not passed the preliminary background check and has been deemed unsuitable.

B. A fitness determination involves the following three phases:

1. Phase 1: Enter On Duty Fitness Determination: a review of a contractor employee’s consumer credit report, criminal history records, and submitted security forms to determine, to the extent possible, if the contractor employee has bad debt and/or criminal offenses and/or falsification issues that would prohibit employment as a TSA contractor. This determination may include verification of citizenship for contractor employees born outside of the United States. A favorable Enter On Duty Suitability Determination is not a final fitness determination; rather, it is a preliminary review of external data sources that allows the contractor employee to commence work prior to the required background investigation being completed.

2. Phase 2: Background Investigation: Once the contractor employee commences work on a TSA contract, TSA PerSec will process all submitted security forms to determine whether the contractor has previously been the subject of a federal background investigation sufficient in scope to meet TSA minimum investigative requirements.

Contractor employees who have a federal investigation sufficient in scope will immediately be processed for final fitness adjudication. Those contractor employees who do not have a previous federal background investigation sufficient in scope will be scheduled for the appropriate level background investigation through the National Background Investigations Bureau.

3. Phase 3: Final Fitness Adjudication: TSA PerSec will complete the final fitness determination after receipt, review, and adjudication of the completed background investigation.

Th e final fitness determination is an assessment made by TSA PerSec to determine whether there is reasonable expectation that the continued employment of the TSA contractor will or will not protect or promote the efficiency of the agency. An unfavorable final fitness determination will result in a notification to the COR that the contractor employee has been deemed unfit for continued contract employment and that he/she shall be removed from the TSA contract.

C. The period of performance should not begin until 60 days after…

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