Exhibit E.7 – Past Performance Questionnaire.docx

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Operations and Maintenance Support Services for the Eastern Regional Research Center - 12305B24R0014
Solicitation number
12305B24R0014
Issued by

About this file

This document is a Past Performance Questionnaire for Solicitation #12305B24R0014, which is a Request for Proposal for Operations and Maintenance Support Services for the Eastern Regional Research Center in Wyndmoor, PA. The questionnaire requests information about the contractor's past performance, including quality, schedule, customer satisfaction, management, cost control, safety, and overall performance. The questionnaire is to be completed by the client/end-user and submitted directly to the government. The related federal contract opportunity is a requirement for operation and maintenance support services at the Eastern Regional Research Center, with a North American Industry Classification System (NAICS) code of 561210 and a small business size standard of $47M. The solicitation includes a pre-proposal conference and a site visit, with specific registration deadlines. Any amendments and documents related to this procurement will be available electronically via the Government Point of Entry (www.sam.gov).

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Other files

File Type Posted
12305B24R00140004.pdf PDF
Schedule B - Rev. 3 - 21MAR2024.xlsx XLSX spreadsheet
Schedule B - Rev. 2 - 19MAR2024.xlsx XLSX spreadsheet
12305B24R00140003.pdf PDF
Pre-Proposal Conference - Recording - 12305B24R0014 ERRC OandM.mp4 MP4 file
Pre-Proposal Conference Slides - 12305B24R0014 ERRC OandM.pptx PPTX presentation
Pre-Proposal Conference Minutes - 12305B24R0014 ERRC OandM.pdf PDF
12305B24R00140002.pdf PDF
12305B24R00140001.pdf PDF
Attachment A.1.0 – Maps and Floor Plans for the ERRC.PDF PDF
Schedule B.xlsx XLSX spreadsheet
Attachment A.6.6.9 – Special Environmental Rooms.pdf PDF
Attachment R.7.3.2 - Sample Report.pdf PDF
Attachment A.2.4 – Historical Pricing Data.pdf PDF
Attachment A.1.3 – Available Government Property and Materials.pdf PDF
Attachment R.S - Report and Submittal Summary.pdf PDF
Attachment A.3.2.2.b – Declaration for Federal Employment OF 306.pdf PDF
Attachment S - Submittal Registry.pdf PDF
Attachment A.6.4 – List of Elevators and Hoisting Devices.pdf PDF
Exhibit E.6 - Collective Bargaining Agreement Wage Determination.pdf PDF
Attachment A.6.3.1.2 - Door Security and Intrusion Detection System Equipment.pdf PDF
Attachment A.1.4.1 – Government Furnished Services via Contracts.pdf PDF
Attachment A.2.2.2 – Preventive Maintenance Schedule.pdf PDF
Exhibit E.2 - QASP Attachment A – Functional Assessment Plan.pdf PDF
Attachment A.2.2.1 – Historically Maintained Equipment.pdf PDF
Attachment R.4.3 - Sample Report.pdf PDF
Attachment A.7.1 – Key Request Form.pdf PDF
Attachment R.3.1.2 - Sample Report.pdf PDF
Exhibit E.1 - Quality Assurance Surveillance Plan.pdf PDF
Attachment R.2.0 - Sample Report - Combined.pdf PDF
Attachment A.3.2.2.a – REE NEIS PII Sheet.pdf PDF
Attachment A.7.3.4 – Housekeeping Matrix.pdf PDF
Attachment R.6.6.1.1 - Sample Report.pdf PDF
Attachment A.2.1 – Work Order History.pdf PDF
Exhibit E.5 - Collective Bargaining Agreement.pdf PDF
Exhibit E.3 - Construction Wage Rate Requirements Statute.pdf PDF
Attachment A.1.1 – Listing of Applicable Codes, Regulations and Documents.pdf PDF
Attachment R.4.1.4 - Sample Report.pdf PDF
Attachment A.1.2 – Listing of Known Confined Spaces.pdf PDF
Attachment A.6.6.4 – List of Pressure Vessels.pdf PDF
12305B24R0014.pdf PDF
Attachment A.4.1 – Historically Subcontracted Work - Contractor-Subcontracted.pdf PDF
Exhibit E.4 - Service Contract Labor Standards Wage Determination.pdf PDF
Attachment A.7.3.4.2 – Schedule of Flooring Surfaces.pdf PDF
Attachment A.7.3.1 – ARS 45 Annual Vehicle Inspection Checklist.pdf PDF
Attachment R.6.4 - Sample Report.pdf PDF
Attachment A.3.3 – Inventory of Government Owned Vehicles.pdf PDF
Attachment 1 - Performance Work Statement ERRC OM - 08JAN24.pdf PDF
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Text version

Past Performance Questionnaire Solicitation# 12405B24R0014 Part 1 of 3

NOTE: USDA ARS REQUESTS THAT THE END-USER/CLIENT COMPLETES THIS QUESTIONNAIRE AND SUBMITS DIRECTLY VIA EMAIL TO ROGER.AMMONS@USDA.GOV. THE FINAL SUBMISSION MUST BE IN ADOBE PDF FORMAT. THE GOVERNMENT RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

A wet signature or digital signature is required. The digital signature must have a digital certificate that specifies the identity associated with the key, such as the name of the signee and/or the name of an organization.

Please include the solicitation number in the subject line of the email. PPQs received after the proposal receipt date will not be considered timely and will not be included in the Offeror’s proposal.

PAST PERFORMANCE QUESTIONNAIRE

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information

Firm Name: CAGE Code:

Address: UEI:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

Joint Venture

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify): Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable): Explain Differences:

4. Project Description:
Complexity of WorkHighMedRoutine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

Part 2 of 3 ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATINGDEFINITIONNOTE
(E)

Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good
Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.
(S) Satisfactory
Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.
(M) Marginal
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only

marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.
An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(NA) Not Applicable

No information or did not apply to your contract
Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

Part 3 of 3

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts
E
VG
S
M
U
NA
b) Ability to meet quality standards specified for technical performance
E
VG
S
M
U
NA
c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance
E
VG
S
M
U
NA

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E
VG
S
M
U
NA

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E
VG
S
M
U
NA
b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract
E
VG
S
M
U
NA

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project?
E
VG
S
M
U
NA

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

E
VG
S
M
U
NA
c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?
E
VG
S
M
U
NA
d) Overall customer satisfaction
E
VG
S
M
U
NA

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?
E
VG
S
M
U
NA
b) Ability to hire, apply, and retain a qualified workforce to this effort
E
VG
S
M
U
NA
c) Government Property Control
E
VG
S
M
U
NA
d) Knowledge/expertise demonstrated by contractor personnel
E
VG
S
M
U
NA
e) Utilization of Small Business concerns
E
VG
S
M
U
NA
f) Ability to simultaneously manage multiple projects with multiple disciplines
E
VG
S
M
U
NA

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E
VG
S
M
U
NA
h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)
E
VG
S
M
U
NA

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?
E
VG
S
M
U
NA

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E
VG
S
M
U
NA

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E

VG

S

M

U

NA

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes

No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes

No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes

No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E

VG

S

M

U

NA

b) Contractor complied with all security requirements for the project and personnel security requirements.
E
VG
S
M
U
NA

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E
VG
S
M
U
NA
b) Compliance with contractual terms/provisions (explain if specific issues)
E
VG
S
M
U
NA

c) Would you hire or work with this firm again? (If no, please explain below)

Yes

No

d) In summary, provide an overall rating for the work performed by this contractor.
E
VG
S
M
U
NA

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

File details come from the government source that posted it. Updated .