T1775- State Disbursement Unit Child Support Payment/Receipt Processing

The New Jersey Department of the Treasury, Division of Purchase and Property, on behalf of the New Jersey Department of Human Services, Division of Family Development, Office of Child Support Services, is procuring an experienced contractor to develop, implement, and maintain a fully privatized State Disbursement Unit (SDU) that includes payment processing and a comprehensive customer service component. The contract covers services to be provided in Mercer County and Trenton City, New Jersey. The contractor will be responsible for all child support payment and receipt processing functions, including receipt, processing, banking, reconciliation, disbursement, adjustment, recovery, and recoupment. The contractor must meet federal and state requirements for operating the SDU, including knowledge of current laws, regulations, and guidelines applicable to the Title IV-D Child Support Program. Quotes are due by 2pm on August 30, 2024.

The bid solicitation does not specify any set-aside designations or restrictions on the types of organizations that can respond. The current contract is being re-procured, but bidders should not rely on data from the existing contract when preparing their response. The pricing is requested on a firm-fixed-price and annual basis for various services, but the budget range or award value is not provided in the documents. There is no information on any incumbent vendors or existing infrastructure that requires integration.