Exhibit 22 - Current Debit Card Fee Schedule.pdf

PDF 151 KB Posted

Attached to
T1775- State Disbursement Unit Child Support Payment/Receipt Processing
Solicitation number
23DPP00838
Issued by
Mercer County, New Jersey

About this file

This document is an exhibit detailing the current debit card fee schedule for the New Jersey Family Support Payment Center (NJFSPC), which is responsible for child support payment processing and related fiscal functions under the Title IV-D Child Support Program. The NJFSPC is operated by a contractor on behalf of the New Jersey Department of Human Services, Division of Family Development, Office of Child Support Services. The contract covers services to be provided in Mercer County and Trenton City, New Jersey. The contractor will be responsible for all payment receipt, processing, banking, reconciliation, disbursement, adjustment, recovery, and recoupment of child support payments. Quotes for this re-procurement are due by 2pm on April 19, 2024, but the bid solicitation does not specify any set-aside designations or restrictions on the types of organizations that can respond.

The fee schedule details the costs associated with various debit card services, including free monthly ATM withdrawals, purchases, balance inquiries, and account access. Additional fees apply for cash withdrawals at non-MoneyPass ATMs, international transactions, card replacements, and expedited card delivery. Pricing is requested on a firm-fixed-price and annual basis, but the budget range or award value is not provided in the documents.

View the file

Other files

File Type Posted
ATTACHMENT 1 - SNJSTC~1.pdf PDF
Exhibit 14 DSDS-BATCH_FIN_COLLECTIONS.pdf PDF
Exhibit 18 DSDS-BATCH_FIN_EXT_SVC_ENROLLMENT.pdf PDF
T1775 Bid Solicitation~1.docx DOCX document
Exhibit 21 - Organizational Charts.xlsx XLSX spreadsheet
Exhibit 23 - Call Log Information.pdf PDF
Exhibit 25 - Current Incumbent Card Fees.xlsx XLSX spreadsheet
REVISED Exhibit 17 Transaction Data for Paper EFT Cash.xlsx XLSX spreadsheet
REVISED T1775 Bid Solicitation 05.21.2024.docx DOCX document
T1775 Amendment 5.pdf PDF
ATTACHMENT 2 - Standard Procurement Forms Packet~1.pdf PDF
Exhibit 5 - File Transfer Guide~1.pdf PDF
Exhibit 6 Technical Environment~1.pdf PDF
Exhibit 7 DSDS-BATCH_FIN_EXT_NJSDU~1.pdf PDF
Optional PreQuote Conference.pptx PPTX presentation
T1775 Amendment 2.pdf PDF
Exhibit 24 - IVR Call Matrix.pdf PDF
REVISED ATTACHMENT 3 - State Supplied Price Sheet.xlsx XLSX spreadsheet
ATTACHMENT 3 - State Supplied Price Sheet~1.xlsx XLSX spreadsheet
Exhibit 10 DSDS-BATCH_FIN_EFT_SVC_PNOTE_REJECT.pdf PDF
Exhibit 11 DSDS-BATCH_FIN_EXT_CHECK.pdf PDF
Exhibit 17 Transaction Data for Paper EFT Cash.xlsx XLSX spreadsheet
Exhibit 20 DSDS-BATCH_CUSW.pdf PDF
REVISED Exhibit 19 Customer Service IVR Live Agent Calls.xlsx XLSX spreadsheet
T1775 Amendment 3~1.pdf PDF
T1775 Amendment 4.pdf PDF
T1775 Amendment 6.pdf PDF
Exhibit 15 DSDS-BATCH_FIN_EXT_PLOG.pdf PDF
Exhibit 9 DSDS-BATCH_FIN_CLEARED_CHECKS.pdf PDF
ATTACHMENT 4 - SONJ Security Questionnaire~1.pdf PDF
Exhibit 12 DSDS-BATCH_FIN_EXT_BILLING.pdf PDF
Exhibit 13 DSDS-BATCH_FIN_NSF.pdf PDF
Exhibit 16 DSDS-BATCH_FIN_EFT_SVC_ACCT_SETUP.pdf PDF
Exhibit 19 Debit Card IVR Calls.xlsx XLSX spreadsheet
Exhibit 8 DSDS-BATCH_FIN_EFT_SVC_PNOTE_DISB~1.pdf PDF
T1775 Amendment 1~1.pdf PDF
ATTACHMENT 1 - SoNJ SSTC 2.8.2024~1.pdf PDF
REVISED Attachment 2 - Standard Procurement Forms.pdf PDF
Show all 38

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Text version

23DPP00838 T1775 – State Processing Unit Child Support Payment/Receipt Processing Exhibit 22

Card Fees

FEE DESCRIPTION COST/FEE

Deposit notification, low balance and/or high balance alert*

• Email, Phone, or Text Message Free

Purchases at merchant using signature Unlimited Free Purchases at merchant using PIN

• You may also ask for "cash-back" with your purchase

$0.20 each

ATM Cash Withdrawal ONLY at MoneyPass locations

• One (1) free per deposit each month**

• One (1) free per month if you do not receive a deposit**

$1.25 each withdrawal after free are used

ATM Cash Withdrawals at ATMs other than MoneyPass locations

• Surcharge fee may apply $1.25 each withdrawal

ATM Balance Inquiry at any ATM No fee ATM Denial for insufficient funds $0.40 each Bank Teller Cash Withdrawals

• One (1) free each calendar month** $2.00 after each free are used

Web-based Account Access Unlimited Free Monthly account access via IVR (telephone) or operator assisted telephone call Unlimited Free

International Transactions

• ATM or Point-of-Sale (POS)

• Currency conversion fee will be added

$3.00 each time, plus 2% of the transaction amount

Card Replacement

• One (1) free Card Replacement after receipt of your initial card

$5.00 each replacement

Expedited Card Delivery

• 2-3 business days only $12.00 each request

*Your carrier may charge you a fee for phone or text message delivery depending upon your cellular service plan.

**Your free cash withdrawal earned each month expires at midnight of the last calendar day of the current month if not used.

There are NO ATM surcharge fees at Moneypass locations or PNC Bank locations

File details come from the government source that posted it. Updated .